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600 Northpoint Parkway, West Palm Beach, FL 33407, United States of America
May 22, 2016
눉As listed above, your website quoted price was not what we paid. & they couldn't find the reservation which they said your website messed up as it didn't capture the full names for our reservations.
눇I made these reservations for my son & his wife as their honeymoon gift. Theyou arrived & the customer service desk couldn't find their reservation name which was supposed to be under Robert O Becerra & Deidra E Wilson. After 40 minutes they finally found it under O Becerra & Deidra W. Then after that we were not informed that their would be additional incidental fees charged to our card. According to your website all the fees & taxes were included with your website price. We had secured the room for approximately $110 on May 17th & $90 on May 20th & they were charging $140 & $120 which they said their fee for the room was not the quoted price you all had given us afterall. So this was a problem because it makes no sense to use your website if we aren't getting the quoted price. Very upset about this situation & do not plan on using booking.com again for any of our reservations.
May 21, 2016
눉I ate in the bistro because there were no close restraunts. They brought me out a nice size cheeseburger on a cold bun?
눇Parking ,bed comfort
May 19, 2016
눇Our stay was so wonderful. The bed was so comfortable, the fully stocked kitchen was unbelievable and it was so clean. We also enjoyed all the amenities on the property.
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