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1250 Roosevelt Road, Glen Ellyn, IL 60137, United States of America
August 15, 2016
눉Booked here over Marriott as my daughter had a test near by and I wanted her to have her own bed to rest and Marriott only had king beds available. When we got there we were told that there was a "mix up" and they only had king bed available with a sofa sleeper. They did offer us breakfast, but we were leaving early, so we declined. We then went to our room and when we went in there was a suitcase open on the bed with a man's wardrobe in it. We scrambled out of the room as we had no idea if he/they were in the bathroom, etc. We went back down and were told that "no one was suppose to be in that room"... I should hope not. This time not so friendly and no sorry or anything... they just changed the room number. After settling into the room, I started thinking that we could have had a huge and potentially dangerous situation had the persons luggage been in the closet and they had come back while we were sleeping. Overall not a good experience and the staff at the front desk didn't handle this very well in my opinion.
눇Room and bed were comfortable once we got one.
August 10, 2016
눉The pillows- too hard. Would like a continental breakfast.
August 11, 2016
눇Breakfast was great in the restaurant, Room was pleasant and beds were great,
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