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1605 Broadway Avenue, New York City, NY 10019, United States of America
March 19, 2016
눉We had an adjoining room and the walls are thin and we could hear the guest's entire conversation. But not so much of a problem for us.
눇Sandra Esp at the front desk was the epitome of customers service. She greeted us with genuine kindness and hospitality. She was gracious enough to let us check early at 1 pa which was so wonderful for us having flown in all the way from Hawaii. The room was clean and comfortable. The location can't be beat! Right around the corner from Times Square and the great shows.
March 18, 2016
눉Parking should be cheaper
눇Great location for my work
March 18, 2016
눉The hotel location is excellent, but the staff is poorly trained and not pro customer. I got really pissed that I should pay us$6 per package delivered to my room, which booking did not pointed out when I reserved it. Another thing it's that I've requested a late checkout and let them know it was my birthday. The answer I got was that the hotel was fully compromised... But if I was willing to pay us$25 per extra hour from 11:00am, I could stay... What?! Anyway, avoid it if you can or good luck.
눇It's all about location and convenience.
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