1605 Broadway Avenue, New York, NY 10019, United States of America
#273 of 413 hotels in New York
Guests' ChoiceBased on 3718 hotel reviews
7.8Cleanliness
8.2
Comfort
8.2
Location
9.5
Facilities
7.6
Staff
8.2
Value for money
7.4
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 19, 2024
Eadi
United KingdomDud not refill coffee or body wash
Very central
Stayed in March 2024
Reviewed: March 19, 2024
Jeannie
United States of AmericaI was disappointed to see that the lobby restaurant and bar still had limited hours. We were hoping that it would be running normal hours.
I really liked the central location and the staff was friendly and helpful. I also thought the room was a good size and very clean. And I really enjoyed the bed.
Stayed in March 2024
Reviewed: March 18, 2024
Marine
FranceThe lightning of the room is poor. Also I would have appreciated more storage furnitures to put my clothes.
Nice location close to Times Square and Central Park, well accessible with the subway, no noise in the room.
Stayed in March 2024
Reviewed: March 16, 2024
Meryl
United States of AmericaRoom was cold. The only resolution was to provide a small space heater. Also, breakfast was supposed to be included but was not available
Location View from room
Stayed in March 2024
Reviewed: March 15, 2024
Linda
United States of AmericaWhen I called the day before my arrival, I spoke with someone asked if thy had room service. That person told me that they do. When I got there, there was NO room service. Also, there was no refrigerator. I had to keep going to the ice machine so I can keep my drinks cold during the middle of the night. Other than that, I had a great time. I will still come back to stay. I wish they had kept the pool.
Every thing was fine.
Stayed in March 2024
Reviewed: March 15, 2024
Minna
United States of AmericaThe non-responsiveness and impersonality of staff & services.
The room was as such great and clean. However, the curtains (blinding ones) didn’t close properly, the bathroom main lamp died, when calling guest services, no one picked up the phone after letting it ring more than a long time. Location great for tourism (broadway theaters).
Stayed in March 2024
Reviewed: March 14, 2024
Allison
United States of AmericaWhat is the $35/per night service fee? A fridge in the room would have been helpful. Couldn't really open the window beyond a fraction and then couldn't close it! Faucet dripped
Comfortable room - not the usual tiny spaces of many NY hotels. Reasonable.
Stayed in March 2024
Reviewed: March 14, 2024
Bhavna
CanadaFront dest lady was rude when my kids ask them water. While stating said water will be served to your room but not fulfilling that commitment.
Stayed in March 2024
Reviewed: March 13, 2024
Aieshya
United States of AmericaThe room appeared to have water issues. There was a pocket of water behind the paint below the window. There was also water droplets gathered along the top of the wall above the window. The window curtain wouldn't open wide enough to see Times Square on the right side.
The view and location was amazing! The room was clean and comfortable and quiet. Steps away from Broadway show (Hamilton).
Stayed in February 2024
Reviewed: March 12, 2024
Karol
SlovakiaHotel starting to show age
Great location right at the Times square, clean, spacious room and great value.
Stayed in February 2024
Reviewed: March 12, 2024
Aden
United Kingdomwindow didn't fit very well at all, and a severe draft blew it open late on the windy Sunday night March 10th at 10pm. Had to send for a maintenance guy to come and sort it out! faucet dripped constantly and the extractor fan in the bathroom didnt work. Too crowded in the public areas all the time so it felt less like a smart hotel and more like an airport.
location, comfort of the bed, size of the room and the general sense of ‘occasion’ that goes with being there.
Stayed in March 2024
Reviewed: March 11, 2024
Dennis
United States of AmericaPerfect location for Broadway and times square. Excellent view of the square.
Stayed in March 2024
Reviewed: March 10, 2024
Yeny
AustraliaWe didnt get to have early check in due to system failure. Same thing happened twice when we came back to the hotel after few weeks. Wondering whether early check in is available in this hotel after all.
The Location is very convenient. Right in the middle of Times Square The price is pretty good considering the location.
Stayed in February 2024
Reviewed: March 10, 2024
Melanie
United States of AmericaGreat customer service
Stayed in March 2024
Reviewed: March 7, 2024
Van
VietnamOnly wet amenity in bathroom
No breakfast included
Stayed in March 2024
Reviewed: March 7, 2024
Shawanna
United States of AmericaRooms need updating
Check in was was long. Wait time was excessive.
Stayed in February 2024
Reviewed: March 6, 2024
Nadim
LebanonUnbeatable location
Stayed in March 2024
Reviewed: March 4, 2024
Nick_baker777
United KingdomThe escalator from ground floor to lobby was switched off in the evening, meaning that if the one elevator was busy, you had to walk up the escalator. Although rooms are fairly soundproof, nothing can prepare you for when some guests have multiple rooms and decide to run back and forth, knocking doors all night. Fortunately for us, we were travelling home the next day and only had to endure it for our last night. But we do not blame the hotel for that issue, it was just the other guests.
Location and views! For the price I paid, for a room with 2 large double beds, with a view of the square... (see photo) This was an absolute steal!! Spacious and clean room, with two very comfortable beds and everything we needed for a long 4-day stay. And the view was exactly how I imagined it to be, from the 17th floor looking down on the heart of Times Square. Amazing!!
Stayed in February 2024
Reviewed: March 4, 2024
Rashida
United States of AmericaNo mini fridge or microwave in room.
Location, clean, adjoining rooms, Friendly staff , view
Stayed in March 2024
Reviewed: March 4, 2024
Loize
BrazilThe rooms are a bit outdated for the price of the hotel.
Location was amazing, it's in the heart of Times Square. I was in a higher room so was not so noisy due to the region. Good facilities.
Stayed in February 2024
Reviewed: March 4, 2024
Sarah
United States of AmericaSeemed cafe closed often. Front desk staff a bit snippy
Location, safety
Stayed in March 2024
Reviewed: March 4, 2024
Nicola
AustraliaWas offered an upgrade that then didn’t happen. Lower floor was very noisy. No restaurant but plenty of restaurants close by. Hotel could be cleaner. Check in staff boarded on rude did not seem to be happy that we were there.
Very central location, walking distance to many attractions and easy access to transport for everything else.
Stayed in March 2024
Reviewed: March 3, 2024
Christine
BelgiumThe property was excellent
Stayed in March 2024
Reviewed: March 3, 2024
Luke
United KingdomThe reception staff where not friendly. Very abrupt.
Location and the beds where so comfortable
Stayed in February 2024
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