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3720 Collins Avenue, Miami Beach, FL 33140, United States of America
January 18, 2015
눉location - no restaurants or shopping within walking distance service - not one person we encountered had common sense much less experience. we were offered free drinks from 7-8pm. It was limited to "gin, tequila or?" We said we would like a gin martini. What is that? It's gin and vermouth. After 20 min. of watching the bartender and waitress flirt we were brought vodka and water!! When asked why no vermouth which I had said I would pay for, they said the didn't have vermouth! Front desk- didn't give correct clear directions any of the 3 times I called on how to find the free transportation at the airport to the hotel - which wasn't really free as our room was $300 yet a hotel actually in South Beach was $215 + $70 cab fee roundrtrip for a MUCH better location. The fridge made so much noise they had to replace it. It still made some noise and the interior light shone in your face while sleeping. The bathroom only had some sink edge and toilet top to put personal articles and that space was crammed with hotel items. Then there is the hated "resort" fee when it was too cold to use the pool and the rooftop bar was non-existant and didn't look as if it had eve been set up except for the brochure.
눇ONE person named Mike helped with out drink and dinner order when he saw how dismayed we were with the wait, the incorrectness, etc.
January 17, 2015
눇The Croydon is a very nice and clean hotel just across the road from the beach. I highly recommend staying here.
January 16, 2015
눉Paid for two nights, We had a delay in getting to Miami, rang Hotel explained that we were not going to make the 1st night and that I would accept the chargers. When we finally got to hotel I was told that I was a no show and they've given my room away....even thou I've paid for it ,after a slight disagreement with the front desk and manger a room was found... please don't let this put you off this hotel.... maybe a good walk to the busy part of Miami beach, but its worth it. Also went for breakfast only to be told this and that on the menu had run out... I suggest maybe you should look at your ordering of stock if you are trying to provide a service...went across the road to Holiday Inn for breakie instead.
눇Beds were out of this world, Staff friendly Clean
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