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1150 Munras Avenue, Monterey, CA 93940, United States of America
July 27, 2016
July 26, 2016
눇The room is very clean and comfortable and the staff was nice.
July 26, 2016
눉The miserable couple that manages it!! I am an on call caregiver to the low income elderly across 3 counties through a state run program. Because of my job, I am required to travel between Monterey County, Santa Cruz County and San Jose, which puts me in hotels approx. 200-300 days per year. Needless to say I am a good customer and my reviews matter. I was staying solo, so I had a couple of friends over for a swim and soak when management both came running out and extracted us from the pool area, where I was having a friendly conversation with a lady and her daughter in the hot tub, they told me that guests could not have guests join them in pool. Nowhere is that posted! As we were being escorted off I tried to apologize to the lady and her daughter for having to witness that, when I was told NOT TO TALK TO GUESTS!! It was disgusting treatment of paying customers. Absolutely unacceptable!! I will never stay at "America's Best Value Presidents Inn" EVER again!! If you read the reviews, about 2/3 of the complaints are about RUDE, UNFRIENDLY GREETING BY MANAGEMENT!! I'M SURE that if the president & CEO of the chain new these two miserable souls, who can't, for the life of them, Crack a smile were representing their establishment. He would and should fire them. They need to return to wherever miserable place they came from and never return to the hospitality industry EVER again!!
눇 The location, the reasonable rates, the pool/hot tub, the balcony.
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