Pillows were too thin, room had blinking light we couldn’t turn off,

Chef was phenomenal, received our request for a secluded room, private patio was great, received a surprise welcome gift for birthday celebration , breakfast and fruits were delicious

Stayed in April 2024

The complimentary breakfast could have more variety.But was perfect for a bagel and coffee.

Loved that it was a adult only property. The house is well kept and the grounds are beautiful. The rooms are decorated well even with the age of the house.

Stayed in January 2024

Bed could be more comfortable and it was incredibly noisy making for an unpleasant sleep experience.

Excellent location but very noisy… street noise,noise from other rooms, etc.

Stayed in January 2024

No trash bags in trash cans

Location is amazing

Stayed in October 2023

Location was wonderful & the staff was very helpful

Stayed in November 2023

It was not as clean as I would have thought a Kimpton to be. Just not throughly cleaned, in corners of room and bathroom. Under bathroom sink. The beautiful chandelier at the door was so dusty.

So close to everything! Loved the old house and pool!

Stayed in August 2023

The room smelled like mildew and was damp. The air conditioning unit was loud and found it hard to sleep with it running.

Our room was located by the pool and had a private patio. The pool was generally quiet, there were always available chairs. The entire property was well kept and very cozy. Breakfast was included and was a nice surprise. Would definitely consider staying here again.

Stayed in August 2023

We did not like the being detached from the property. Although only three doors down on Caroline St., it felt like the building we stayed in was somewhat of an afterthought. Even just a few small additions (like it's own ice machine and water dispenser) would have been a huge help. The latches on the gates are quite frustrating. We witnessed many folks, including ourselves, having trouble with the gates as they 1) are not clear how to operate at first 2) require two hands to use - which is often not easy when carrying bags, luggage, ice, and/or water.

Great location! Room and property felt fresh and updated. The pool area, although small, was a nice little oasis. Only two blocks away from Duvall St., and Mallory Square.

Stayed in August 2023

Location was great and the daily breakfast was very good!

Stayed in July 2023

Better grade of toilet paper and a can of room freshener for the bathroom

Room itself was very comfortable and continental breakfast was more than adequate

Stayed in July 2023

No hotel property provided parking options which we knew going in. To nitpick a few television channels we enjoy were not available and blacked out.

Convenient location. We were close to everything we wanted to be. Great touch by providing complimentary bikes for a day, we enjoyed that. Provided a couple daily complimentary adult beverages, but we missed out on most of those because of the timing and activities we participated in. Nice clean and comfortable room. Bathroom/Shower was updated, clean and had plenty of space for Key West hotel room. Friendly staff. Love the fact that they are pet friendly!

Stayed in June 2023

There should be some type of agreement with nearby parking for guests. I realize it says no parking on premises but there truly was NO parking available that wasn't horribly expensive and inconvenient; having to go back at 8am and re-pay so the car wouldn't be towed. I expected a better service.

I nice facility, quiet and in great location Pool was nice, clean and well cared for Room was a bit small but we weren't in it much

Stayed in May 2023

Variety.

Limited but nice.

Stayed in February 2023

Breakfast could have been a bit better for the price. Fewer processed foods and a better hot selection.

Loved the location and the vibe of the place. The room was charming and comfortable.

Stayed in February 2023

No desk or chair in room.

Location was perfect we walked everywhere. The breakfast exceeded expectations.

Stayed in February 2023

street noise

Good breakfast/great location

Stayed in February 2023

noisy in the late evening due to people on the street

central location

Stayed in November 2022

Was difficult to find the property reception. There were no signage anywhere. No hotel Parking.

Very close to shops and dining.

Stayed in December 2022

Way too noisy

Convenient location

Stayed in December 2022

We can't think of anything - apart from would like to have stayed longer and hopefully we will be back one day.

The Reception was welcoming and the 'Welcome refreshment' was lovely, thank you. The location of the hotel was great - a short walk to many restaurants, shops and places to visit. The breakfast was excellent with a plentiful selection for a continental breakfast. We stayed in Room 11 - a lovely room to the side of the swimming pool (unfortunately we didn't get the opportunity to try the pool!) - the bed was very comfortable and the ensuite with shower, excellent.

Stayed in November 2022

No elevator. No notification that there is no elevator. No Porter to care baggage. As an adult only hotel with some elderly folks need to know that rooms on the second floor are 22 steps up to second floor rooms.

Stayed in November 2022

Caroline Street is very busy, so there is quite a bit of traffic. It can be loud at night. Easily remedied with ear plugs!

The Ridley House is just beautiful. We had a room with a porch. The room was very spacious, with tall ceilings and windows. It had the vintage structure with modern furniture vibe that I love. It was easy to control the room temperature. It had a refrigerator that kept drinks cold without freezing them. The bathroom was just lovely and had the best water pressure of anywhere I have ever stayed in Key West. Get a porch!!!!!! We sat out there every night and people watched and relaxed! We found the office staff to be gracious and very helpful. Breakfast was simple but very good and they have boiled eggs as well as granola, fruit, yogurt, bagels and pastries. The pool and pool area are lovely.

Stayed in October 2022

The alley leading to our room 22 was dark, could use a light. The room had no hand soap in the bathroom and we had to ask for our room to be cleaned after two days. We also had to ask for clean towels.

The breakfast was just enough for us

Stayed in September 2022

No hot water. The outlet on one side of the bed didn’t work. we had to make the sofa bed ourselves.

the architecture and design. help with the bikes.

Stayed in September 2022