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  5. Reviews of Best Western Plus Bloomington Hotel

Reviews of Best Western Plus Bloomington Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1901 Killebrew Drive, Bloomington, MN 55425, United States of America

#41 of 45 hotels in Bloomington

Guests' Choice

Review Score

Based on 744 hotel reviews

6.7

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.3

  • Location

    8.6

  • Facilities

    7.2

  • Staff

    7.6

  • Value for money

    6.9

  • Free WiFi

    7.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 22, 2024

    6.0
    Unfortunately unpleasant
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Clientele to many kids screaming and running inside late and all night long

    Location and clean

    Stayed in February 2024

  • Reviewed: March 21, 2024

    8.0
    Excellent place to stay close to MOA. Good breakfast!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Hot tub wasn’t working.

    Water park for little ones.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The only thing I didn't like was how much the incidentals was. We came to shop and 200$ extra would have been nice to spend shopping

    I like how comfortable the beds are and the location. We like that the mall is right across the street

    Stayed in March 2024

  • Reviewed: March 18, 2024

    6.0
    It was okay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed - Non-Smoking
    • Stayed 2 nights

    See answer above

    They need more than two waffle machines as lineup were long. Also would be nice if the omellettes had real cheese and not cheese whiz.

    Stayed in March 2024

  • Reviewed: March 14, 2024

    7.0
    Good enjoyable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Roll-In Shower - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Family restrooms, by pool

    The pool

    Stayed in February 2024

  • Reviewed: March 9, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We were super sad to realize the pool was closed my little one was super upset since that's the only reason we booked it. But things happen. Otherwise ok

    Quiet and good location. Great breakfast

    Stayed in March 2024

  • Reviewed: February 8, 2024

    8.0
    Overall we had a good time and would stay again!
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    On the weekend the pool is super rowdy and busy. We stayed Friday-Sunday. We were able to take my daughter swimming Friday night but not Saturday. Kids were running all around in the pool area to where my 1 year old daughter was pushed and knocked over into a metal chair. Go early to breakfast, otherwise it’s gets busy and you’ll have to wait awhile, which is understandable. I thought the hotel was closer to the mall, walking distance with a stroller and such. It’s feasible, but we chose not to with being so close to the freeway.

    It was a nice area, staff was friendly and informative. The pool area was perfect for little kids when it was not super busy. It was also nice having an area for breakfast. The rooms were clean, things were dated but that did not affect the stay.

    Stayed in February 2024

  • Reviewed: November 30, 2023

    7.0
    Great location and very good value (midweek).
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    A bit on the noisy side. Pillows a bit too big and firm for our liking.

    Breakfast was okay. Location was just right for us. Very good value.

    Stayed in November 2023

  • Reviewed: November 25, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    ?

    Price, location, amenities, comfort!

    Stayed in November 2023

  • Reviewed: November 17, 2023

    8.0
    Good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    All the walking to get to you rooms the elevators were broken but even with the elevator it's a large hotel alot of walking to get to and from your room

    The swimming pool area is awesome for the kids. Shuttle bus will take anywhere you need to at no extra cost ie restraunts, mall, train shuttle, airport.

    Stayed in November 2023

  • Reviewed: November 13, 2023

    8.0
    The location of my room was great as I have medical issues and the walk was just right.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds with Poolside
    • Stayed 2 nights

    More waffell makers the lines where to long.

    Pool area was great. the breakfast was okay.

    Stayed in November 2023

  • Reviewed: November 13, 2023

    7.0
    It was fine. I’d come again
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds with Poolside
    • Stayed 1 night
    • Submitted from a mobile device

    Pool area very dark Hard to socialize and play games and also see kids from a short distance

    Breakfast was good Pool was nice and loved my pool side room

    Stayed in November 2023

  • Reviewed: November 10, 2023

    7.0
    Hopefully next time the pool won’t be as cold.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The pool was very very cold so we couldn’t swim in it and we couldn’t be in the hot tub because there was a lot of children playing in there.

    Overall really nice hotel. The breakfast was good. Most of the staff were nice.

    Stayed in October 2023

  • Reviewed: October 26, 2023

    8.0
    Very Good
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I like the pool area, and the breakfast is adequate

    Stayed in October 2023

  • Reviewed: October 25, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights

    It was a bit of a maze to get to our room, they could do with more lifts and signs

    The beds were super comfy and the rooms were a good size! The staff were very helpful!

    Stayed in October 2023

  • Reviewed: October 22, 2023

    7.0
    Really enjoyed my stay the team was great.
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel looks and feels tired and needs to be renovated and updated.

    Great team really appreciated the service. Fantastic location.

    Stayed in October 2023

  • Reviewed: October 8, 2023

    6.0
    Good location for mall and cheaper than other mall hotels (with pool).
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It could use renovation but overall good value for money

    Near the mall (short walk), staff was very friendly

    Stayed in August 2023

  • Reviewed: October 8, 2023

    8.0
    Good stay.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Roll-In Shower - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    I was directed to use door 4 which was not working correctly due to a maintenance issue. Lastly the $250 incidental is a bit much maybe $100 or $150 would be more reasonable.

    The staff was polite and nice. The pool area is always clean which is great!

    Stayed in October 2023

  • Reviewed: October 5, 2023

    7.0
    You guys should notify everybody way before changing booking policies and charging that deposit
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The front desk people seemed confused and was rude. And when did it become a $250 deposit. I was just there in June.

    I love the variety in the pool area and the rooms are really clean.

    Stayed in October 2023

  • Reviewed: September 28, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The first room they gave me hadn’t been cleaned. That’s poor internal communication and after a long day that wasn’t an enjoyable experience for me. The smell of mildew from the air conditioning is quite strong and for the money being spent— the whole place needs updating. For the breakfast, you ask the guests to wear an armband but I think I was the only one who had it on.

    The staff is very friendly and location. It was also nice to have a waffle maker for breakfast.

    Stayed in September 2023

  • Reviewed: September 21, 2023

    6.0
    Ok but won’t be visiting again.
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds and Roll-In Shower - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    My room was very dirty. There was dried vomit in the carpet along with a random wet circle near the desk. One of the beds had orange stains in the sheet and comforter. The towels I used had long black hairs in them so I ended up drying myself off with my pajamas.

    The breakfast was good. I think they are short staffed so they tried to do what they could.

    Stayed in September 2023

  • Reviewed: September 19, 2023

    7.0
    The hotel wasn't bad
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    When I checked in they put a $250 hold on my card on top of the room charge. They didn't tell me this was happening until after it had been done. There are no signs saying that they will be putting and extra $250 hold on your card. Had I not had the additional $250, I would have had to cancel and I still would have had to pay for the room. This just isn't acceptable. There needs to be some sort of advanced notice of this. We will not be staying here again for that reason alone.

    The room was clean and good sized. There is an arcade in the pool area that the kids enjoyed.

    Stayed in September 2023

  • Reviewed: September 11, 2023

    8.0
    Friendly staff, good breakfast, awesome pool & great location.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No fan in bathroom & very very poor shower pressure.

    Staff, very pleasant & friendly. Pool awesome. Breakfast good. Great location. Happy shuttle went to Mall of America.

    Stayed in September 2023

  • Reviewed: September 10, 2023

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    good breakfast and good location.

    Stayed in August 2023

Showing 1 - 25

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