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  5. Reviews of Motel Durango

Reviews of Motel Durango This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2202 Main Avenue, Durango, CO 81301, United States of America

#42 of 45 hotels in Durango

Guests' Choice

Review Score

Based on 734 hotel reviews

6.1

Score breakdown

  • Cleanliness

    6.7

  • Comfort

    6.8

  • Location

    8.0

  • Facilities

    6.3

  • Staff

    8.1

  • Value for money

    7.1

  • Free WiFi

    6.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: October 23, 2023

    5.0
    Bad customer service
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    Front desk staff (young lady with glasses) was rude and non-accommodating. We stayed 2 night and neither of our two rooms was cleaned/made by the housekeeping staff.

    Remodeled rooms.

    Stayed in October 2023

  • Reviewed: October 19, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bunk bed was quite wobbly, and I had to make my bed while the lady below was asleep at 9:00 pm. Not an easy job to undo a code lock quietly on a metal locker to access all items allocated to me. Made up beds would help to reduce disturbing others in the room. Bathroom light automatically started a noisy fan.

    We were delighted to snatch some of the last remaining beds before the eclypse morning. And the only choice was separated dorm beds, but the added kitchen use and little lounge, open access at all time made it OK. Reception staff did their best at that busy evening, and we met lovely folk in the common area. Towels and toiletries were safely stored in a personal locker.

    Stayed in October 2023

  • Reviewed: October 17, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The other guests who think they are the only people there. Rude , loud, butt heads!

    Staff.

    Stayed in October 2023

  • Reviewed: October 17, 2023

    7.0
    It was worth the risk
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    The towels are disgusting. But you can solve this by buying some at Walmart.

    My family and I were randomly traveling around the USA and we decided to go to Mesa Verde. Compared to prices in the Aspen area, the Durango Motel seemed too good to be true. We still decided to take the risk, despite all the negative comments we saw on the internet. I believe these are problems with the previous administration. There may still be rooms that need renovation, but what we got was good, as was the Wi-Fi signal. So we decided to stay another 2 nights. The receptionists were extremely friendly and helpful.

    Stayed in October 2023

  • Reviewed: October 15, 2023

    6.0
    I accompanied what a needed to do.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    No breakfast. Other nearby motels priced alike do

    The people were friendly.

    Stayed in October 2023

  • Reviewed: October 9, 2023

    7.0
    Nettes Motel
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Not top but for the price okay

    Very friendly Check in

    Stayed in October 2023

  • Reviewed: October 5, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    After we got home we realized two days after we checked out they charged us for another night stay. We were long gone by this time. We have tried for 3 days to make contact with the manager, named Joe, but he hasn't bothered to call us back. Can someone from Booking.com please reach out to us to see if you can help with this? UPDATE: The motel has called us and refunded this. Joe was a really nice guy and assured us it was a system glitch. WOULD DEFINITELY CONSIDER STAYING HERE AGAIN!

    No complaints on the room

    Stayed in September 2023

  • Reviewed: September 30, 2023

    6.0
    I got to sleep but, confused about the check-in issue.
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Staff who worked the counter apparantly messed up the check-in. EVEN though I got a key, spent the night, and dropped the key in the morning, They did not have me checked in and called me after I was asleep to do so, (found out in the morning).

    Stayed in September 2023

  • Reviewed: September 30, 2023

    7.0
    Good place. Maids need to rinse floor after washing
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights

    Floor needs to be rinsed after washing. Dirt came up when I took a wet cloth to it

    Zoe went out of her way to help us with extra towels and mops we needed because the floor was not rinsed. She was a very pleasant young lady. I highly recommend her. Very nice and helpful employee!

    Stayed in September 2023

  • Reviewed: September 26, 2023

    6.0
    Fine
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No hair dryer

    Stayed in September 2023

  • Reviewed: September 18, 2023

    5.0
    Fair
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The downside for us was a confrontation with some sketchy people begging for money to help pay for a room

    It was clean and comfortable. We were just there long enough to sleep and then continue our drive .

    Stayed in September 2023

  • Reviewed: September 10, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Not quite what the pictures portrayed but really no issues

    The room was large. The checkin guy was friendly

    Stayed in September 2023

  • Reviewed: August 28, 2023

    7.0
    It was great
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    The cleanliness

    The room was comfortable and clean. Maybe turn or flip the mattress more. I like that it was secure. And maybe smoker polls so folks don’t through down butts. Love the tables and chairs by the creek.

    Stayed in August 2023

  • Reviewed: August 28, 2023

    7.0
    Great for a short stay
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The a/c was very noisy, come to think of it everyone’s was which made for an interesting sleep. The laundry setup was operated thru another party and was messy to negotiate transaction.

    Relatively central in town with good access to restaurants and shops within walking distance, spacious rooms with good parking facilities, staff are very friendly and helpful especially Zoe, thank you all.

    Stayed in August 2023

  • Reviewed: July 19, 2023

    6.0
    Lowest price in town, has a long way to go.
    • Leisure trip
    • Solo traveler
    • Single Bed in Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I was on a top bunk and the beds are a metal frame with small square bars for a ladder to get up and down. The bars were so small it hurt to go up and was even more difficult to go down. The bathroom I had definitely had a musty smell which is usually sewage, so the plumbing needs major work. Also the bathroom still doesn't have any hooks or shelving in it as someone else pointed out in a review, makes it difficult to use the shower. The small trash can in my room was overflowing when I got there. I was there for two nights and the room hadn't been touched by any cleaning staff during that time. It's not a huge deal but the ice maker in the communal refrigerator does not work and the ice tray is dirty. No privacy curtain for the bunks.

    The location is fine, Durango's small so if you have a car anywhere is good. The mattress I had was much nicer than I expected. The AC in the room worked well.

    Stayed in July 2023

  • Reviewed: July 12, 2023

    6.0
    It was just okay for now. Once the remodel is done and the rooms are updated,it will be a nice motel
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    They are in the midst of remodeling, so we gave grace for that.. the beds were not comfy, and the bathroom was not nice at all. The pool was dirty, but I skimmed it so the kids had fun! The pool was not in a good spot. It was right on the road. Maybe a nice privacy fence.

    I liked not having carpet..nice new flooring..the staff was super nice.

    Stayed in July 2023

  • Reviewed: July 10, 2023

    7.0
    I enjoyed my stay for the price it was ok.
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Could hear through the walls people moving and talking around 2 am was a bit hard to sleep, the air conditioning is a little too noisy when it kicks on.

    The location is great

    Stayed in July 2023

  • Reviewed: June 29, 2023

    7.0
    it's ok for a couple of days in Durango
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 2 nights

    swimming pool was icy in the evening I don't know if it is always like this or it was a case of those days, it's faraway from downtown so you need the car

    the room was big and confy with fridge, microwave and a table for 2. bathroom was ok. There is also a laundry and a common kitchen where you can cook your own food and eat. Coffee and snacks for free

    Stayed in June 2023

  • Reviewed: June 29, 2023

    7.0
    Decent place for not much money.
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Carpet was a little dirty, Pool not attractive, did not use. No coffee maker. I bring my own but I know many people do not.

    Location and staff. Fridge and microwave in room.

    Stayed in June 2023

  • Reviewed: June 24, 2023

    7.0
    worked out well
    • Leisure trip
    • Solo traveler
    • Single Bed in Dormitory Room
    • Stayed 2 nights

    nothing

    convenient

    Stayed in June 2023

  • Reviewed: June 7, 2023

    6.0
    I will stay again
    • Leisure trip
    • Solo traveler
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    No breakfast, but had coffee after7am. I only needed a bed for the night. So it more than met my needs. Staff could not have been better.

    Stayed in June 2023

  • Reviewed: June 2, 2023

    5.0
    The room was clean and comfortable, the motel needs a facelift.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    There wasn't coffee in the room and coffee in the lobby wasn't good. The pool was unusable unless you are one of those ice diver Nordic people.

    The room was clean, the bed was comfy & the pillows were good. We loved being right by the river and the trail was great.

    Stayed in May 2023

  • Reviewed: May 23, 2023

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Budget Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nice staff, clean rooms, great price. Rooms were simple, pretty spartan. But we were only at the hotel to sleep, as opposed to relaxing by the pool or something. So it fit our needs exceedingly well. Also seemed to have laundry facilities, which is a plus.

    Stayed in May 2023

  • Reviewed: April 23, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    the maids didn’t knock before opening the door in the morning. other then that pleasant stay

    clean the manager is a good guy

    Stayed in April 2023

Showing 1 - 25

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