215 West 94th Street, Upper West Side, New York, NY 10025, United States of America
#397 of 409 hotels in New York
Guests' ChoiceBased on 2145 hotel reviews
6.2Cleanliness
6.5
Comfort
6.5
Location
8.1
Facilities
6.1
Staff
7.4
Value for money
6.3
Free WiFi
6.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 22, 2024
Kimberly
United States of AmericaVery very dated!!! The unfinished trim in the room, no curtains on the windows. Blinds were dirty *old-fashioned orange scary looking rug! Mattress needs to be thrown out!!!! The outlets are a fire hazard, they come right out of the wall and entirely! I hurt my shins two times on the corner of the bed, they are made of metal and the mattress doesn’t overlap it! Now I have bruised legs.
Location. 12 o’clock check out time. Staff.
Stayed in April 2024
Reviewed: April 16, 2024
Ilaisaane
New ZealandTV static and channels not working. Asked reception to resolve said technicians will be on site to fix, nothing done still the same. Can feel a lot of dust even after a room service on bedside table, and vacuum jobs could've been a bit more thorough. Bronze double room needs an upgrade to match that of the other room offers, not worth the money spent for a very small space that can sleep up to 4x people.
Daily room service, water, and clean towels. Air con working well. Safe, closet and hangers.
Stayed in April 2024
Reviewed: April 6, 2024
Sandra
United KingdomThe entire place is in dire need of a makeover. Very dusty, chipped paintwork, broken blinds, electric sockets hanging off walls, really quite depressing rooms.
Good location, comfortable bed, good shower, clean towels every day.
Stayed in April 2024
Reviewed: April 2, 2024
Jennifer
United States of AmericaStaff at check-in were uncommunicative. Lobby was depressing - dark & dirty & worn carpeting. Peeling and old paint on walls and woodwork. Tiny elevators. Dark hallways with worn out rugs and peeling paint. A dump.
Location was great. One block to the subway station to go uptown and downtown. Several excellent restaurants in walking distance of hotel. Bed good. Closet good with multiple hangars. Bathroom sparkling clean and relatively new.
Stayed in March 2024
Reviewed: April 1, 2024
Zuleika
United States of AmericaThe halls smelled horrible. The room had holes in the wall, has old radio, old TV, Old remote, old tables and bed, they are outdated. The hot water took more than 15 min to get to our room. The sheets were not clean when we got there.
The location is amazing.
Stayed in March 2024
Reviewed: March 21, 2024
Pujan
United States of AmericaA little smile at reception
We were not informed about the breakfast Left without having breakfast
Stayed in March 2024
Reviewed: March 6, 2024
Miguel
NetherlandsHotel is a bit run down, carpet needs changing, walls need painting, the sound isolation is non existing, therefore you can hear everything from the street. Although is a non-smoking hotel, all the hallways smelled of cigarretes and marihuana.
Hotel is located in a very local neighbourhood, so is not overrun by tourists. Lots of restaurants and shops around. The rooms are big, functional and clean. Housekeeping cleans and changes towels everyday. They were kind enough to keep our luggage after check out.
Stayed in March 2024
Reviewed: March 4, 2024
Izabela
PolandThe building is old, so there is a lot of uneven floors, holes in the walls, discoloration etc. But price was attractive, so I expected that ;)
The staff was amazing and really helpful ;)
Stayed in January 2024
Reviewed: February 10, 2024
Jennifer
United States of AmericaN/A
Stayed in February 2024
Reviewed: February 8, 2024
Nyima
United States of AmericaI wish all the rooms had a microwave and fridge!
I always come because I love the location and it's nice when me and my fiance need some alone time without the children.
Stayed in February 2024
Reviewed: February 6, 2024
Ayako
United States of AmericaRoaches everywhere in the room, especially in the bathroom…
Location is good.
Stayed in February 2024
Reviewed: February 1, 2024
Claudia
United States of AmericaSince we faced broadway St it was a bit noisy, but we turned the sound sleeper on and were able to sleep fine.
The bed was so comfortable. Great location and you couldn’t hear the neighbors so that was great!
Stayed in January 2024
Reviewed: January 23, 2024
Jazmin
MexicoNever cleaned the room
Location
Stayed in January 2024
Reviewed: January 22, 2024
Coleen
United States of America1. We had reserved for two persons, but there was only one set of towels in the room when we arrived. 2. The room was so overheated we had to use the air conditioner. The sink didn't drain, and the tub was slow. (Staff did respond quickly, fixed the sink problem but were not able to fix the tub). 3. The bathroom was just sub-par: no counter to put our toiletries; light switches were grimy. We had the impression that the room was not clean.
The hotel is conveniently located to where we needed to be. The staff was helpful, friendly, and courteous. The hotel was quiet, and the lobby area was very clean. We had to call for towels, and the staff responded quickly.
Stayed in January 2024
Reviewed: January 18, 2024
Julija
LatviaThe receptionist who met us on arrival was not welcoming. Quite unpleasant first impression. The hotel is old, the is noise during the night that are coming from heater. During entire stay no one came to clean the room.
Maybe only location is good, which is close to Central Park.
Stayed in January 2024
Reviewed: January 16, 2024
Maddrjoe
United States of AmericaIt's an older, unrenovated hotel. No frills, good price, great location.
Location, price
Stayed in January 2024
Reviewed: January 14, 2024
Branche
United States of AmericaLack of a microwave and fridge. Shower is small.
The bed was comfortable. The facilities were useful.
Stayed in January 2024
Reviewed: January 5, 2024
Michael
United States of AmericaLocation was great. Close to restaurants, subway stop, and taxis.
Stayed in December 2023
Reviewed: January 4, 2024
Darren
AustraliaJustin was very helpful
Stayed in January 2024
Reviewed: January 3, 2024
Chris
United States of AmericaThe hotel is in pretty bad shape - reception and lobby/elevators are just old, but the rooms were bad. Ours had holes in the floor (literally, pieces of the floor were missing) and the carpet was burned by an iron and probably cigarettes, which tell you the age of it. The "queen" suite had a bed that could barely pass as a full, and the most uncomfortable sofa-bed on Earth (which was not only horribly stained, with God knows what, but also not ready for use, even after emailing and messaging them about it). Pillows were clumpy and super old. It was also super noisy, since the windows are old and not soundproof (it is NYC, so street noise is expected). Bedsheets and towels were very clean and provided daily. Bathroom was also very old, but the hot water was plenty, with good pressure. Overall, it's worth it if you're on a budget and still want to stay in Manhattan, and can overlook things like the floor and stained couches. But be ready to forsake comfort for a great location and good rates. And bring earplugs.
Location is great, half a block from a subway exit/entry. Rooms were horribly old but clean, with bedsheets also in good condition.
Stayed in December 2023
Reviewed: December 27, 2023
Chester
United States of AmericaClogged sink and shower either too hot or too cold
Comfortable bed and quiet location
Stayed in December 2023
Reviewed: December 25, 2023
Mary
Saudi ArabiaThe bathroom is clog.
Our room is clean. The location to subway is very good.
Stayed in December 2023
Reviewed: December 11, 2023
Foaundra
United States of AmericaThe rooms were very dated and dirty looking. The elevators are old and dirty. There was a step into the bathroom which was unsafe and we kept almost falling. Our toilet would continuously fill up with water. The bathroom was dark Dirty windows so we couldn’t even see outside
Staff was friendly Free luggage storage Pretty lobby during Christmas Bed was comfortable
Stayed in December 2023
Reviewed: December 11, 2023
Margaret
United States of AmericaNo breakfast.
Stayed in December 2023
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