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5410 Ridge Avenue, Cincinnati, OH 45213, United States of America
July 29, 2015
눉When i called the front desk to ask for a late check out they picked up and hung up the phone on me. 3 times. When i walked down the man was standing doing nothing... And on top of that rudely only offered me an extra 30 min. Even though housekeeping still showed up at 11 banging on the door telling us it was check out time.
눇the room itself was very comfortable... The pool looked nasty though. Which is disappointing in the middle of July.
July 27, 2015
눉the room was not cleaned
July 28, 2015
눉when we arrive in the room it was kinda musty turn on a/c and sprayed lysol through the room it cleared up. Bathroom had mold /mildew around the edges of tub. but, i got some bleach and bathroom cleaner and cleaned it up. beds were clean no bed bugs.
눇the 2nd shift front desk clerk was very respectful and friendly. she made sure are stay was comfortable.
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