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7721 Elizabeth Avenue, Kansas City, KS 66112, United States of America
April 14, 2016
April 6, 2016
눉I purchased the early check-in option. I asked for a room refresh in the morning. The front desk confirmed and said no problem. When I got back in the evening, the room had not been refreshed. I asked the front desk about it and their response was "Housekeeling is gone for the day" and didn't make any offer to rectify their oversight or offer any assistance. The FD agent promptly walked back into the office behind the FD and got back on her phone. Apparently that was more important than my bed to be made and for me to have fresh towels. Oh wait, no it wasn't! She was just an uncaring entitlement generation youngblood with no common sense or vigor for doing the right thing or troubleshooting simple problems.
눇The beds were surprisingly comfortable.
March 30, 2016
눉No hot tub. Small pool and no towels in pool area
눇The location. The cleaness the room size
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