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  5. Reviews of Quality Inn & Suites Clackamas - Portland

Reviews of Quality Inn & Suites Clackamas - Portland This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

9717 Southeast Sunnyside Rd, Clackamas, 97015, United States of America

#5 of 8 hotels in Clackamas

Guests' Choice

Review Score

Based on 337 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.0

  • Location

    8.3

  • Facilities

    7.6

  • Staff

    8.5

  • Value for money

    7.4

  • Free WiFi

    7.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 30, 2024

    8.0
    Convenient location and staff was friendly.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Experienced ants in our room. We were given another room. And, that worked out.

    Location

    Stayed in March 2024

  • Reviewed: March 27, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Not very clean, exposed pipes in an entry way, third floor seems to be in much rougher shape than the two lower floors.

    Breakfast was good. Hotel staff on check in were friendly however the rest of the time not so much.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    8.0
    Perfect location
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    When we first arrived and entered the side door the halls smelled of marijuana. The bath room was very small

    The location was perfect for all the activities we planned

    Stayed in March 2024

  • Reviewed: February 27, 2024

    7.0
    No comment.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    My daughter informed the front desk agent of some illegal substances on the 1st floor and random people walking around the property.

    The breakfast was good. And the location was great.

    Stayed in February 2024

  • Reviewed: October 31, 2023

    8.0
    We would stay again if in the area
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was really comfortable, breakfast was good

    Stayed in October 2023

  • Reviewed: October 25, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    This particular room had a very slow flush toilet, that seemed to be plugged up..to late at night to By the morning we reported it because it almost overflowed.

    The location for us was perfect. The food selection was the same as the week before, but enough options, didn't have to eat the same thing. Pretty quiet at night and comfortable bed!

    Stayed in October 2023

  • Reviewed: October 23, 2023

    8.0
    it was good,
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights

    I personally didn't care for the tater tots. not browned or crispy, that's why.

    enough choices to choose from, plenty of seating available when we were down, attentive staff!

    Stayed in October 2023

  • Reviewed: October 13, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night

    Very busy and a lot of noise

    Easy access to restaurants

    Stayed in August 2023

  • Reviewed: October 10, 2023

    7.0
    I had intended to stay at another property, but it wasn’t pet friendly. It was stated pet friendly on Booking.
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The closet doors were barely hanging on, and the bottoms were damaged

    The grounds were nice. I was traveling with a dog, so it was nice to have an open area. The provided breakfast was of good value.

    Stayed in September 2023

  • Reviewed: September 28, 2023

    7.0
    Great location - staff not very welcoming
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Reception had screens & receptionist wore mask which made it very difficult to hold a conversation. No very welcoming

    Great location & facilities. Good breakfast. Great pub across the street highly recommend

    Stayed in September 2023

  • Reviewed: September 26, 2023

    6.0
    Ants in bathroom. Staff were really attentive.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The ants in my bathroom (!!!!!!!) + the bathroom actually falling apart. The tiles and tub were pulling away from the wall and you could see under it.

    Staff was really nice. It felt safe compared to actual Portland.

    Stayed in September 2023

  • Reviewed: September 23, 2023

    6.0
    The bed was very comfortable, but for the price, we expected a room in better condition.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The furniture had nicks, big scratches and chips out of them. The full length mirror had some sort of brownish stain down it, and the bathroom sink had big cracks in it.

    The bed was very comfortable and they have a good selection of items for their continental breakfast.

    Stayed in September 2023

  • Reviewed: September 15, 2023

    8.0
    Good stay
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Location is difficult to find at first.

    breakfast was good but I wish it would change a little from day to day. Hard to eat the same thing 5 days in a row

    Stayed in September 2023

  • Reviewed: September 8, 2023

    6.0
    average
    • Business trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    my room was quite dark and it only had one power outlet (I had to unplug the microwave) to charge my devices. There’s no restaurant on site (but does have a breakfast facility which provides toast, waffles, pancakes, cereals, scrambled eggs, sausages and burgers!) the room was a bit tired…eg, cracks in toilet cistern that dripped constantly, tV remote worked intermittently, carpet a bit sticky. it’s also,located on a freeway out from the city so had to get a taxi to go anywhere.

    It is close to food outlets and a convenience store

    Stayed in September 2023

  • Reviewed: August 23, 2023

    7.0
    Decent place to stay because of the people, but not the best for cleanliness.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The black mold in the bathroom, handprints on the mirror (also in the bathroom), someone had dumped some kind of liquid down the wall behind the front door and it was never cleaned up, and the doors themselves were insanely heavy. You had to be a lumberjack to get them open!!!

    The staff was PHENOMENAL, every single one of them was a pleasure to interact with. They were all helpful and looked like they actually enjoyed working there.

    Stayed in August 2023

  • Reviewed: August 21, 2023

    7.0
    Was fine would stay again
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    There was a plumbing problem

    Location

    Stayed in June 2023

  • Reviewed: July 25, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast was very good The staff was very nice

    Stayed in July 2023

  • Reviewed: July 11, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    There were some people who hung out on the north east side of building who made it feel awkward, uncomfortable, and unsafe. I wouldn't leave my teen unattended.

    The breakfast was great and the staff member who maintains it was so kind. Lots of hungry basketball players and she was so helpful and sweet.

    Stayed in July 2023

  • Reviewed: June 24, 2023

    8.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Parking

    Very good

    Stayed in June 2023

  • Reviewed: June 21, 2023

    8.0
    We were happy with it for most part
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Towels & smell Frig smelled bad Breakfast

    Bed & pillows SO QUIET

    Stayed in June 2023

  • Reviewed: June 17, 2023

    8.0
    satisfactory
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    no coffee maker

    fridge and microwave

    Stayed in May 2023

  • Reviewed: May 8, 2023

    6.0
    OK but not great.
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    This hotel is very dated. Signs of age were everywhere. The bathroom door was water stained, the elevator was very slow and dilapidated, the room furniture was damaged. The refrigerator shook the bed when it was running so I had to turn it off.

    The breakfast was good. The attendant kept everything filled and fresh. The front desk staff let me check in early. The pub in the mall next door was great. I took a bath and the water was very hot.

    Stayed in April 2023

  • Reviewed: May 1, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Oregon State Police in lobby when I arrived for shooting across street.. felt unsafe Overwhelming pot smoke smell on main hallway to elevator Black spots above the shower in bathroom

    Room was clean & nice..

    Stayed in April 2023

  • Reviewed: March 29, 2023

    7.0
    it was ok
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights

    cob webs hanging from ceiling and lights

    Beds, pillows and Breakfast

    Stayed in February 2023

Showing 1 - 25

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