Room was outdated one small tv , tub peeling holes in the wall. Sink stained up had to pay an additional $100 deposit before check in.

Parking

Stayed in April 2024

The bathtub paint was chipped. There was hair in some furniture. The breakfast was half empty when I got there at 6:20. When I left to do something for work and came back at 10:30 AM to shower the housekeeper cleaned out my room and threw out my bag of pantry food. I complained to the front desk staff they said go ahead and shower that wasn’t possible with the A/C turned off too. I’m pregnant if I took a shower and came out to a 90 degree room I’d pass out. So, I checked out and went home with only my cold food and drinks that was in the fridge and sweaty from work.

It was walking distance from my job. I usually have a long commute so it was nice to just walk to work.

Stayed in April 2024

It can smell better

The price is very reasonable and the location!

Stayed in March 2024

There are some cockroaches

Location

Stayed in March 2024

We stayed for 8 nights. That wasn't breakfast. Granola bars, packaged muffins and coffee is not what I had in mind when it says, breakfast included. The parking is terrible. There were work trucks park long ways in the spots taking up 2 or 3 spots. I get off work after 8 pm so finding a parking was hard.

The staff was nice and helpful. I was able to bring my cat for an extra $25 a night fee. The hotel lobby had that clean smell.

Stayed in March 2024

The deposit didn't get refunded

Stayed in January 2024

The property is old and not kept very well, holes in elevator walls, smells funny and room wasn’t the cleanest. Barely any toiletries (just face soap and a small bottle of shampoo) no body soap, toothpaste, dish soap in kitchen. Safety concerns with people able to pick up key passes out of a box on the front desk.

I liked bing able to bing my pet

Stayed in January 2024

The cleaning is horrible, when you first walked in you could smell the mildew. The cleaning was not done properly. It smelled musty, the windows were left open and the A/C on. The stove fan was also left on. The breakfast were just coffee, muffins, oatmeal and a granola bar. Or something from the vending machine. The staff looked uncomfortable to be there. The elevators had holes in them. To get into the property because it closes at 11pm for check in there’s a phone outside you have to use to get it. There should be an area to park for check in.

The bedrooms were separated with French doors

Stayed in January 2024

The consistency of doors being slammed at all hrs if the night

Family customer service

Stayed in January 2024

Our room(#320) needed some repairs ( curtains, bathroom door, lamp on bedside table, large stain on carpeting). The maintenance was lacking. Breakfast choices often unhealthy.

Bed very comfortable. Nice kitchen. All chairs comfortable. Nice view from our window. TV worked. Clean.

Stayed in January 2024

No enough pillows.they don't clean everyday and no enough towel or toilet paper and they need to update the bed

That they have a kitchen and they have more room then regular hotel

Stayed in January 2024

Size of room was great.

Stayed in January 2024

Location and staff were hard to understand. Breakfast info also caused confusion

The room was ok and good. Worth the value.

Stayed in January 2024

Could have been a little cleaner. Could tell it was cleaned quickly, obvious little things were missed. The hotel ran out of toilet paper, also could not get a coffee pot for our room cause they were completely booked and did not have enough for every room.

Location was good. Staff was friendly

Stayed in January 2024

Bathroom light didn't work, and the staff was unable to fix it. I informed her but this problem wasn't solved.

Spacious, clean room.

Stayed in December 2023

The Continental breakfast, they could have gave more for the value in the length of stay!

Easy to extend the stay

Stayed in December 2023

My room had roaches and there was an odd smell from the AC units

I like the price and location and the bed was comfortable.

Stayed in November 2023

The room seemed clean, but my trash was full in the kitchen. The front desk staff were not overly friendly and the place smelled dirty. Breakfast was granola bars that a homeless woman came in took a bag full of. No one ever seemed to be cleaning anything. Will not return.

It was a spacious room.

Stayed in November 2023

The check in with Stephanie and the Room

Location

Stayed in November 2023

Close to Universal Studios

Stayed in September 2023

The Second floor of the right side of the building had a wet, moldy smell to it. The room original room that I was provided smelled like mold. The website stated that the hotel provided breakfast, but they only provided granola bars and oatmeal. The beverages were hot chocolate, and decaffeinated coffee.

Kayla, The young lady working at the front desk was amazing. She was very accommodating to my concerns. I asked for another room due to the room I had having a moldy smell. She changed my room immediately. The second room that I was provided did not have carpet and it was very clean and it smelled very well. It was on the first floor.

Stayed in July 2023

Hot as well, in the hallways, smells in the hallway. Smells of weed, old carpet, if you walk down one hall, it's about 5 different smells. It should never be hot as hell in the hallway and the elevator, the elevator smells of weeds, etc. I've came here to save money but I couldn't come back. I've stayed here 7 nights.

Clean inside the room!!

Stayed in June 2023

rude staff cockroaches in both rooms I stayed in

price was descent I like the kitchenette

Stayed in May 2023

Fans in the bathroom were sealed. The refrigerator leaked. The room was not equipped with cooking utensils. Wifi was spotty, and on the third night of our stay, there were no more towels.

Flexibility and security.

Stayed in June 2023