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  5. Reviews of Detroit Marriott at the Renaissance Center

Reviews of Detroit Marriott at the Renaissance Center This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Renaissance Center - 400 Renaissance DR, Downtown Detroit, Detroit, MI 48243, United States of America

#36 of 53 hotels in Detroit

Guests' Choice

Review Score

Based on 559 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.8

  • Location

    8.6

  • Facilities

    7.4

  • Staff

    7.9

  • Value for money

    6.4

  • Free WiFi

    7.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 18, 2024

    7.0
    Overall good stay.
    • Leisure trip
    • Solo traveler
    • King Room with City View
    • Stayed 1 night

    Handicap bathroom shower was very small.

    Great view and clean room.

    Stayed in April 2024

  • Reviewed: March 28, 2024

    7.0
    We had a blast
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - City View
    • Stayed 1 night
    • Submitted from a mobile device

    The lack of a couple key items, and the restaurants were a little confusing as to what, and when things were open.

    Location

    Stayed in March 2024

  • Reviewed: January 28, 2024

    7.0
    Just what I needed
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - City View
    • Stayed 1 night
    • Submitted from a mobile device

    I did'nt have soap and extra blanket. And had to have brought up to me. Should always have in a hotel room.

    Was very nice I loved the view of canada.

    Stayed in January 2024

  • Reviewed: January 4, 2024

    7.0
    Stay was good, but will never use booking.com again
    • Leisure trip
    • Group
    • King Room with City View
    • Stayed 1 night

    After using booking.com to book rooms, when we had to cancel a room-- we are still waiting to hear whether the property would waive the cancellation fee. Also we were not aware that when you book through booking.com that the actual property cannot confirm details of room type and guest names assigned. For this reason, we will not use booking.com in the future. Trying to get in touch with a live agent at booking.com is nearly impossible.

    Stayed in December 2023

  • Reviewed: January 2, 2024

    8.0
    Overall a great place to stay
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - City View
    • Stayed 1 night
    • Submitted from a mobile device

    Small room and beds sucked

    Location and the building

    Stayed in January 2024

  • Reviewed: December 31, 2023

    8.0
    Exactly as expected! Great views, nice, quiet and clean!
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - City View
    • Stayed 1 night
    • Submitted from a mobile device

    Fantastic views!

    Stayed in December 2023

  • Reviewed: December 8, 2023

    6.0
    No
    • Business trip
    • Couple
    • Double Room with Two Double Beds - City View
    • Stayed 1 night
    • Submitted from a mobile device

    Booking.com misrepresented this totally! I purchased a Double Room, Double Bed and got a standard room with double bed. The hotel will do nothing for you since this was third party booking. Total scam beware!!!! Embarrassing, since I was with a coworker and took charge of the booking.

    Leaving

    Stayed in November 2023

  • Reviewed: December 5, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King or Double Room
    • Stayed 1 night

    Dirty windows!

    Great view, but wish the windows were a little less dirty.

    Stayed in November 2023

  • Reviewed: November 12, 2023

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - City View
    • Stayed 1 night

    No free wifi.

    Stayed in November 2023

  • Reviewed: November 6, 2023

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - City View
    • Stayed 3 nights
    • Submitted from a mobile device

    Needs better drop off when a friend is dropping you off. We were told we had to park in the street. The coffee maker is a hazard. It keeps heating water even after all the water is used, it leaks too. The ac/heater was bad. Either it was too hot when the heater was on, or too cold when the ac was on or right before the heater turned on.

    The view and location

    Stayed in November 2023

  • Reviewed: November 5, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - City View
    • Stayed 1 night
    • Submitted from a mobile device

    Came in after checkin time and they did not have a room available for us to check into. We had to wait 45 minutes to get a room. If they are not going to have rooms available by 3 pm then don’t make check in time at 3pm. Also all the food places closed early. We came back from and event and the cafe was completely closed and we could only get food from the little store in the hotel lobby.

    Location to be able to connect with downtown and move easier to get to shops and restaurants.

    Stayed in November 2023

  • Reviewed: November 5, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King or Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Besides getting charged double for my room and trying to contact them for weeks about this with no return calls or emails it was a decent hotel. A little dated but nice

    Stayed in August 2023

  • Reviewed: October 24, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King or Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    We got dropped off from our Uber at the backside of the property and it was a maze to get back and it didn’t feel secure. There were homeless in the bathrooms

    Staff was awesome. Got an upgraded room with a view that we loved!

    Stayed in October 2023

  • Reviewed: October 5, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • King or Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    My room, hotel amenities

    Breakfast

    Stayed in October 2023

  • Reviewed: September 25, 2023

    8.0
    Overall was good but definitely was disappointed in the late check in and the dirty shower
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - City View
    • Stayed 1 night
    • Submitted from a mobile device

    Couldn’t check in until 4, didn’t even want to check and see if our room has been cleaned at that time. The shower wasn’t all that clean, for the price of $300/night I would have expected spotless, towels that had a weird bad scent. The a/c really wasn’t that strong

    Beautiful area, lobby was nice and clean, large areas to hang out in

    Stayed in September 2023

  • Reviewed: September 13, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King or Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Expensive for what you get.

    Location

    Stayed in August 2023

  • Reviewed: August 24, 2023

    6.0
    Great sleep while at the Marriott
    • Leisure trip
    • Solo traveler
    • King or Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom was filthy and atrocious. Their was a plane cookie wrapper under the toilet seat. That means it was not cleaned. The shower head was pointed up, which meant water seeped on the floor. EVERYWHERE! I had to clean my own bathroom with bleach wipes and my towels. No one was available to help me.

    The flatbread was the best! It was a good quality product. I had wings and fries, a ceasera salad that was fresh. The bathroom was filthy & disgusting. It was blood on my comforter. House keeping needs a new manager!

    Stayed in August 2023

  • Reviewed: August 22, 2023

    7.0
    Would stay there again
    • Leisure trip
    • Couple
    • King or Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    N/a

    Location and facility on the property

    Stayed in August 2023

  • Reviewed: August 22, 2023

    7.0
    Ove great
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - City View
    • Stayed 3 nights
    • Submitted from a mobile device

    Hotel very big you Can get lost, No good services to a late time and no 24hr spots in the area. No pool services

    Perfect location for Detroit river view walk and marina. Canada bridge is close, view form the room is amazing. Everything is close and people mover in the hotel

    Stayed in August 2023

  • Reviewed: August 21, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - City View
    • Stayed 1 night
    • Submitted from a mobile device

    Not much was open (I.e. food court, Starbucks) No pool No breakfast People mover stop not in use

    Clean room, great location, nice views

    Stayed in August 2023

  • Reviewed: August 20, 2023

    6.0
    Bed was comfy location great !!!
    • Leisure trip
    • Couple
    • King or Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We were not told at check in that rooms do not get serviced everyday. Also we we got back from dinner and our bottom sheet was inside out and had sticky stuff on one side but when we rung there was a changeover of staff so said don’t worry and laid a towel on it.

    Great location and near the waterfront and handy to Woodward Avenue

    Stayed in August 2023

  • Reviewed: July 24, 2023

    6.0
    The views of this hotel are great, but the confusing nature of the building makes this stay a NO GO!
    • Leisure trip
    • Travelers with friends
    • Double Room with Two Double Beds - City View
    • Stayed 1 night
    • Submitted from a mobile device

    The valet parking was full. The separate parking lot was very inconvenient. The architectural set up of this building is the atrocious! It took over 45 minutes just to get to our room, and then our key didn’t work so we had to return to the front desk after 45 minutes of hassle. It took just about the same amount of time to get out of the hotel back to the parking garage. Many guests were also struggling with how to get to where they parked. Signage is unclear and lacking. We will NOT be returning to this Marriott location again due to all this frustration. Also, we did not like that our toilet did not work.

    The view and the location were great!

    Stayed in July 2023

  • Reviewed: July 21, 2023

    8.0
    Good
    • Business trip
    • Solo traveler
    • King or Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms was outdated

    Location

    Stayed in July 2023

  • Reviewed: July 18, 2023

    6.0
    Would have liked a better room.
    • Leisure trip
    • Group
    • King or Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Windows were dirty. Bathroom and room were very small.

    The bed was comfortable.

    Stayed in June 2023

Showing 1 - 25

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