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1700 West Broward Boulevard, Fort Lauderdale, FL 33312, United States of America
February 16, 2016
February 15, 2016
눉We arrived early afternoon after being on a cruise. Receptionist told us to come back at 3pm check-in time (they kindly looked after our suitcases). Walked to Walmart, came back at 3pm, then had to line up for about 30mins to check in to our room. The staff were grumpy and took a long time to process each party. We thought it was quite a contrast to our cruise - ok, so this hotel was not in the same league as a cruise ship, but, hey, it costs nothing to be nice to people and have systems in place to manage the crowds! We went back to reception when it wasn't busy to ask about a rollaway bed we had enquired about when we booked, and the staff were even grumpier! All the rollaways were booked out to people who had 'booked' them. They did give us some pillows and sheets though so our boy could make a comfy bed on the floor. The room was very dark and small and we had to carry everything up and down the stairs because the lift stopped working. Would we stay here again? NO!!
눇Breakfast was included and the breakfast staff were helpful. Housemaid staff were also friendly and helpful. Really peaceful and pretty area past the swimming pool, by the river. We enjoyed feeding the birds and watching the squirrels.
February 14, 2016
눉Moldy shower curtain, roach in the shower, room was smelly, no bath towels on arrival, long wait to check in, one counter clerk checking in answering phones etc
눇proximity to the airport
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