Choose your preferred language. We speak English (UK) and 42 other languages.
Most often used by people in the United Kingdom
300 East Ohio Street, Chicago, IL 60611, USA
18 February 2016
눉The hotel needs some renovating. Stained carpets and our room smelled like stale cigarette smoke. You could hear our neighbors through the walls easily.
눇The staff was very friendly. We had a problem with our heater and they came quickly to fix it. Parking was super convenient.
16 February 2016
눉Staff, specifically the front desk guy, Michael, who checked me in. Took me an hour to check in because he couldn't figure out how much I was supposed to pay him. Who counts cash 5 times and still charge the wrong amount??? Parking was outrageously high. $156 for 3 nights!!! I was told I would be moved to another room and the morning staff told me that once you're checked in, they don't move you. The view was another building. Ugh! So I'm thinking a preferred member means squat to them. I've never had an issue with any other Double Tree I've stayed in the past. My breakfast was also incomplete. At that point, I was over complaining. I'd never, ever stay here again and I will never recommend any of my friends or colleagues to.
눇Location to shopping centers. Manager reacted quickly when the housekeeping lady ran over my beats headphones with her vacuum cleaner. She didn't even bother to tell me she broke my headphones and was extremely rude.
15 February 2016
눉The cleanliness of the room was horrible.
Get started now by entering your email address. We'll instantly send you a link to our Deal Finder!