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  5. Reviews of DoubleTree Suites by Hilton Hotel Boston - Cambridge

Reviews of DoubleTree Suites by Hilton Hotel Boston - Cambridge This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

400 Soldiers Field Road, Allston/Brighton, Boston, MA 02134, United States of America

#31 of 92 hotels in Boston

Guests' Choice

Review Score

Based on 474 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    8.5

  • Facilities

    8.8

  • Staff

    8.7

  • Value for money

    8.1

  • Free WiFi

    7.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 4, 2024

    9.0
    Satisfactory and comfortable
    • Leisure trip
    • Solo traveler
    • King Suite
    • Stayed 2 nights

    The parking fee was a bit on the high side.

    Clean environment and courtesy of the staff

    Stayed in February 2024

  • Reviewed: February 15, 2024

    8.0
    Ok
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    I still haven’t received my 100 dollars they held at check in

    Location

    Stayed in February 2024

  • Reviewed: February 3, 2024

    8.0
    Very Good
    • Business trip
    • Group
    • King Room
    • Stayed 1 night

    ridiculous pricing for stuff in snack area, and they tacked on almost 50% in "misc fees" for room service

    Stayed in January 2024

  • Reviewed: February 2, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    The room was small, there was a rolling cabinet with the fridge and microwave, and neither could plug into the broken outlet. The on site parking was expensive for an essentially out of downtown hotel.

    Staff was Super - helpful, friendly and personable!! Room was comfortable and clean with nice view.

    Stayed in January 2024

  • Reviewed: February 2, 2024

    7.0
    What you need in that area but bring your own food.
    • Leisure trip
    • Family with young children
    • King Suite with Living Room
    • Stayed 2 nights

    We had to turn off the Heating/AC due to the noise it made and the inconsistency of it. The cost of a bottle of soda cost 5 dollars and food on the menu was very high. 20$ for a pizza that was not very big as well as 24 for hamburger.

    The suite was perfect for our needs and the bed was really comfortable.

    Stayed in January 2024

  • Reviewed: January 31, 2024

    7.0
    It was okay.
    • Leisure trip
    • Solo traveler
    • King Suite with River View
    • Stayed 1 night
    • Submitted from a mobile device

    The reception area was poor. I think the hotel could do really well with a better reception area and vibe, and could draw a much better crowd with increased pricing!

    Good staff and the rooms were big and comfortable

    Stayed in January 2024

  • Reviewed: January 11, 2024

    8.0
    Conveniently located just outside the city of Boston
    • Solo traveler
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms are large and bathrooms are fairly updated

    Location close to route 90 and not too far from Northeastern

    Stayed in January 2024

  • Reviewed: January 4, 2024

    9.0
    Good value for money and spacious
    • Business trip
    • Solo traveler
    • King Suite with River View
    • Stayed 1 night
    • Submitted from a mobile device

    The location is far from restaurants

    Spacious room and clean

    Stayed in January 2024

  • Reviewed: November 14, 2023

    9.0
    Enjoyable stay despite the price.
    • Business trip
    • Couple
    • King Suite with River View
    • Stayed 3 nights
    • Submitted from a mobile device

    Price.

    Proximity to event venue HBS.

    Stayed in October 2023

  • Reviewed: November 4, 2023

    9.0
    Peaceful comfy stay
    • Business trip
    • Solo traveler
    • Handicap Accessible Non-Smoking King Suite
    • Stayed 1 night

    None.

    The view on the river was so pretty. The bed is comfy. The king room was spacious, clean, with great coffee. The buffet breakfast was good. The taxi was right outside the hotel entrance.

    Stayed in October 2023

  • Reviewed: October 20, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Suite with River View
    • Stayed 2 nights
    • Submitted from a mobile device

    The shuttle service was great and very helpful

    Stayed in October 2023

  • Reviewed: September 3, 2023

    7.0
    Good
    • Business trip
    • Family with young children
    • King Suite
    • Stayed 2 nights

    bad internet. very expensive parking

    Stayed in September 2023

  • Reviewed: August 30, 2023

    9.0
    Wonderful for the rate that was paid. Cookies were wonderful and the cleaning staff was so polite.
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Originally the room number that was given to us was incorrect. It was corrected after going back to the check in area

    Close to Fenway Park and very quick and easy in and out of the hotel

    Stayed in August 2023

  • Reviewed: August 20, 2023

    9.0
    Wonderful
    • Family with young children
    • King Suite with River View
    • Stayed 6 nights
    • Submitted from a mobile device

    Spacious rooms

    Stayed in August 2023

  • Reviewed: August 12, 2023

    8.0
    Good
    • Leisure trip
    • Family with young children
    • King Suite with Living Room
    • Stayed 1 night
    • Submitted from a mobile device

    Roof top was closed, (one of the reason I picked this hotel). Buffet breakfast was ok, food was bland, not many options.

    I loved the staff, from receptionist, the text feature was great when I had a question and the shuttle bus driver. Pool and whirlpool was nice. They accommodated my late check out. Beds are very comfortable.

    Stayed in August 2023

  • Reviewed: August 7, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Suite with River View
    • Stayed 2 nights
    • Submitted from a mobile device

    Parking is too expensive for paying for the hotel, parking should come with the room charge that is very expensive already. When searching for another hotel with same amenities will seek a place with free parking for hotel guests!

    Nice windows and view, nice elevators, restaurant food was excellent, bed was comfortable, water pressure good.

    Stayed in August 2023

  • Reviewed: August 7, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Suite with River View
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast could be better more variety

    Clean and the rooms are spacious

    Stayed in August 2023

  • Reviewed: August 6, 2023

    7.0
    Well equipped suites, but distant from the city centre
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    The location - it's across town from the airport, and probably 3 miles from the city centre. It's maybe a mile or two from Harvard. The big problem is there's no public transport anywhere near. So, be prepared to use taxis. I'd have welcomed some information in the room about facilities, services etc. too.

    High quality, recently built modern hotel block. Well equipped and presented suite. Restaurant, swimming pool and car park all on site. Snacks available to buy from reception, shuttle bus running to and from Harvard and Boston.

    Stayed in August 2023

  • Reviewed: August 4, 2023

    9.0
    a nice hotel with a great staff. from the desk personel to the maid service.
    • Leisure trip
    • Couple
    • King Suite with River View
    • Stayed 8 nights

    parking cost.

    parking was covenient and the room and hotel were very clean.

    Stayed in July 2023

  • Reviewed: August 1, 2023

    9.0
    large and spacious room
    • Business trip
    • Solo traveler
    • Handicap Accessible Non-Smoking King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    hard to open the shower tap, the mais tighten it

    room was very spacious

    Stayed in July 2023

  • Reviewed: July 28, 2023

    8.0
    Good design for family trip.
    • Leisure trip
    • Family with young children
    • King Suite with River View
    • Stayed 1 night

    The restaurant in Level 3 running late to 11 O clock. There are a group of people made a lot of noise until 1130! That really annoy and interrupt the rest for the whole building.

    parking is a bit expensive, should give the hotel guest a free parking then can attract more guests come to stay.

    Stayed in July 2023

  • Reviewed: July 24, 2023

    9.0
    Would stay there again!
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Can’t think of anything

    Rooftop bar is very nice, super friendly staff!

    Stayed in July 2023

  • Reviewed: July 17, 2023

    8.0
    Nice
    • Business trip
    • Family with young children
    • King Suite with River View
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast can be better

    The suites are spacious and comfortable

    Stayed in July 2023

  • Reviewed: July 12, 2023

    8.0
    Good food, nice scenic views, clean rooms and helpful staff.
    • Leisure trip
    • Family with young children
    • King Suite with River View
    • Stayed 4 nights
    • Submitted from a mobile device

    It would be nice to have free coffee in the lobby. I had to ask for the cookies. I didn’t know we were suppose to get it during our check in. I asked on the second day. A shuttle to and from the airport could be a plus.

    Clean and friendly staff. Love that there was a shuttle to the Downtown area. The restaurants on site were good, but could of had more variety between the two restaurants. We enjoyed the scenic views.

    Stayed in July 2023

Showing 1 - 25

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