In the room we had, while you bathe, the water accumulates and does not go down quickly. The head shower is not good and the lighting in the room is also average. Another observation is that you can enter the room through a door that leads to the balcony and another main door with a digital key, but the inconvenience is that you can leave through the balcony door but you cannot enter with the digital key, you have to Turn around and enter through the main entrance, otherwise everything is fine. The hotel overall is good and in any case I will continue to stay there again because the location is excellent, and these are things that can be improved.

Location

Stayed in April 2024

The room was blah. There were no luggage racks, very few hangers, and although there was table and two chairs, they were not comfortable. There was a coffee maker in the room but only one coffee pod! Coffee in the bar was $4.00 for a to go cup. I really think that coffee should be free for hotel guests in the morning. We booked a king bed but got two queens, which was fine, but the rooms amenities did not seem like it was set up for two people.

Great location, plenty of free parking, nice restaurant and bar, very nice inner courtyard with a pool and a comfortable bed.

Stayed in April 2024

The bed was not very comfortable.

It was a beautiful hotel.

Stayed in April 2024

NA

Very comfortable and convenient place to stay.

Stayed in February 2024

The pictures make it bigger than it actually is. The furniture in the room was slightly worn. And the entire place had a distinct smell. Also housekeeping came daily which was a plus but some days we would have 1 wash cloth 2 towels others 1 towel 2 wash clothes. Not a biggie easy to ask for, but dont feel you should have too.

The restaurant right next door was great. The staff were very friendly as well.

Stayed in March 2024

That we couldn’t stay longer! (Because the work week called and said vacation time was over!)

Centrally located, well maintained and clean!

Stayed in March 2024

We must’ve slept by a kitchen or something because I heard plates and glasses being knocked together all night. It was kind of irritating, but I just turned some music on to drown it out.

It’s very clean and very pretty. Bed was comfy.

Stayed in March 2024

Not near tourist attractions but that was fine I was visiting family

Convenient location, helpful staff, large room, on site restaurant, shopping nearby

Stayed in March 2024

Eveything! Services was amazing, rooms were super clean♥️

Stayed in March 2024

I specifically booked this hotel because it said they had 24 hour shuttle service to the airport which was not the case. The Taxi's don't like to take you there because it is so close, no matter to me on the price but certainly seemed to be an issue with getting an off hours transport.

Fantastic pillows and lovely bed. My stay was four hours and I needed to sleep, met all expectations. The room was clean and spacious. The concept was very nice.

Stayed in March 2024

I loved how peaceful it was. So many things to do and dine in at near the restaurant.

Stayed in February 2024

There’s no vents in the restroom.

Stayed in February 2024

We have family in San Antonio. We stay here every couple of months when we visit. Very conveniently location and very nice hotel at a great price!

Stayed in January 2024

The breakfast is normally very good but the last time We were there the eggs were cold the sausage was burned and the toast wasn’t buttered-The service for coffee and refills were very very slow-that being said the hotel Is normally very very good-you do a great job most of the time.

Stayed in December 2023

None.

From the min we stop in the hotel the stuff was welcoming.

Stayed in December 2023

Great location

Stayed in October 2023

I didn’t personally use it but I peek into the ice room on the 5th floor and it looked scary!

Customer service was wonderful. The hotel theme was cute and rustic. Love that parking is free and that there is a restaurant in the building.

Stayed in December 2023

Staff could be a bit friendlier. My room was a bit dusty. When I closed the drapes, I saw a lot of dust bunnies. Everything else appeared clean to me.

It was quiet and relaxing. My bed was super comfortable. Pillows were just right. Not too firm and not too soft. The location was great. I loved the overall design of the hotel.

Stayed in December 2023

Nothing to dislike

Everything

Stayed in November 2023

Beautiful hotel. Very comfortable beds. Great bar and restaurant in the hotel. Staff was friendly with excellent customer service.

Stayed in November 2023

Nothing

I loved everything about this hotel. The location,cleanliness and the staff were excellent I had to modify my booking and they accommodated me without an extra charge. Just FYI if you want to eat at the Riverwalk restaurant at the hotel make reservations!

Stayed in November 2023

Location...location...location

Stayed in October 2023

I love staying there

Stayed in November 2023

Everything was great.

Walking into the room, was a pleasant experience due to the aesthetics and aroma. I really like the design of the room with the ceiling beams and layout.

Stayed in September 2023