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835 Airport Boulevard, Burlingame, CA 94010-9949, United States of America
September 8, 2015
눉The person who checked us out was quite rude. We gave back our room key and when we realized we needed it to get out of the parking lot. Instead of taking the 2 seconds to give us back the key to exit, he made us wait while he answered the phone and was on there for 5 minutes. When he got off the phone, he rudely handed us back the key, at that point, he might as well have thrown it back at us. Not sure what prompted this...
눇Great room for the price.
September 7, 2015
눉I think charging an additional $22 to park my car is outrageous. And then another $40 pet fee.
눇Location and full service hotel that allowed pet.
September 5, 2015
눉Parking for an additional fee. At my time of visit $25 per night.
눇Staff were very friendly and Edward went out of his way to make sure I had a comfortable stay. The first room assigned had just had the carpet shampooed and was still wet. The staff immediately reassigned my room and Edward gave me a free voucher for breakfast the next morning. Can't say enough about the personal attention and care for customers! Restaurants and nice lounges on site and a lovely outdoor area with fireplaces and comfortable seating. The bed was most comfortable and I had a wonderful night's rest.
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