1109 Parkway, Gatlinburg, TN 37738, United States of America
#404 of 531 hotels in Gatlinburg
Guests' ChoiceBased on 2754 hotel reviews
6.5Cleanliness
7.1
Comfort
7.3
Location
8.7
Facilities
6.5
Staff
7.8
Value for money
7.1
Free WiFi
5.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 20, 2024
Clara
United States of AmericaHot tub didn’t work in our room
The location,
Stayed in April 2024
Reviewed: April 19, 2024
Jeri
United States of AmericaTo dark in the rooms
Convenience
Stayed in April 2024
Reviewed: April 19, 2024
Gonzague
United States of AmericaBreakfast, room clean
Ubication
Stayed in April 2024
Reviewed: April 15, 2024
Cardona
United States of AmericaThe place is well located. Although there is nothing special about breakfast, I found the dining room neat and tidy. Th e girl who served us on Saturday night was very friendly.
Stayed in April 2024
Reviewed: April 13, 2024
Angela
United States of AmericaThe tub didn't work properly, the light and outlet beside the bed didn't work. The sink leaked water every where.
The beds was comfortable
Stayed in April 2024
Reviewed: April 12, 2024
Rizal
United States of AmericaBathroom didn’t lock
Good location
Stayed in April 2024
Reviewed: April 9, 2024
Voncennia
United States of AmericaLike I said, those minor problems was fixed and he enjoyed our stay.
We have stayed here before, so we were familiar with the property. we had one problem that was fixed the next day. Maintenance guy came and checked the water temperature and adjusted it and we were fine. Some of the outlets did not work, they were nice enough to refund some of our money for our minor problems and we were fine with that. The beds are very comfortable and I truly enjoyed that.
Stayed in April 2024
Reviewed: April 8, 2024
Parker
United States of AmericaThe bldg.,the view,the breakfast was TERRIBLE......the pancakes and bagels were packed in ziploc bags,by the staff I guess.....not individually wrapped.....like the hotel bought them and there budget was tight so the removed the from the original package and stretched them for the customers.....nothing hot for breakfast.....no meats period.....just not what I expected for DAYS INN
The best thing about this place was the DO NOT DISTURB sign that I was able to hang on the door
Stayed in April 2024
Reviewed: April 8, 2024
Sarai
United States of AmericaI wished the parking was set up differently however we came during a busy time. We hope to come back when it’s not so busy!
I really appreciated the guy who worked night shift. We arrived late and he was very understanding. Once he found out we had 3 kiddos he put us in a room on the first floor that was close to the front exit. Very accommodating.
Stayed in April 2024
Reviewed: April 7, 2024
Regina
United States of AmericaThough very unique layout and more modern decor, it was very dark (dark gray black). Lighting placement was very poor and not bright enough. Toilet was difficult to get to flush. Toilet and sink both were very low to the floor. The pool was "nonfunctional" which was one of the primary reasons we choose this hotel. Our door lock stopped working the 1st night and the ice machine wasn't working the next day though both were fixed within a sort of reasonable amount of time.
The room overall was nice, very unique layout for a hotel room with the loft upstairs. It was great for traveling with teenagers.
Stayed in April 2024
Reviewed: April 6, 2024
Eric
United States of AmericaThe parking was bad not everyone parked was staying there and hard to find parking spot near our room so had to walk! But luckily it’s small property!
I liked that it was on the strip of Gatlinburg!
Stayed in April 2024
Reviewed: April 2, 2024
Amy
United States of AmericaMore quality and value in hotel equipment. Maintaining cleanliness.
Breakfast was ok nothing fancy. Location is great
Stayed in April 2024
Reviewed: March 31, 2024
Theresa
United States of AmericaChecking in was easy and the clerk was very helpful! It was nice being right on the Parkway.
Stayed in March 2024
Reviewed: March 29, 2024
Teresa
United States of Americadoor wouldnt lock...then key wouldnt work they had come down and open each time...Frig didnt work..no phone in room..and pool they advertised no open..Staff was nice.
breakfast was good muffins cereal& coffee
Stayed in March 2024
Reviewed: March 29, 2024
Todd
United States of AmericaOne of the reasons I booked this hotel was because it has a pool. The pool was closed the whole time, if I had known that I would have gone somewhere else. The pool was listed as an asset when I booked.
I liked the location.
Stayed in March 2024
Reviewed: March 28, 2024
Jaime
United States of AmericaThe pool was empty. Wish we would have known before.
Location was amazing. Staff was very helpful and attentive.
Stayed in March 2024
Reviewed: March 27, 2024
Terry
United States of AmericaCould of had the indoor pool opened
Breakfast was just cereal needs to be more like hot food or something more satisfying
Stayed in March 2024
Reviewed: March 26, 2024
Tracy
United States of AmericaWe had to move rooms twice First room had a fan/light combo that was extremely noisy in the bathroom Second room, the lock didn’t work on the room. They upgraded us to a third room with a balcony which was nice. The hotel needs alot of maintenance done.
Location was near places we liked on the main strip downtown
Stayed in March 2024
Reviewed: March 25, 2024
Amanda
United States of AmericaNeeds an upgrade. Bathroom sink has a crack that looks like it was fixed
The location was good
Stayed in March 2024
Reviewed: March 24, 2024
Christy
United States of AmericaLocation was great
Stayed in March 2024
Reviewed: March 23, 2024
Thompsom
United States of AmericaOut dated carpet was dirty. No hot water
Beds were comfy,great location it was clean
Stayed in February 2024
Reviewed: March 21, 2024
Shannon
United States of Americalocation was great. Room size was nice. Bed was very comfortable.
Stayed in March 2024
Reviewed: March 18, 2024
Rebecca
United States of AmericaThere was not much light in rooms an the bathroom was so small
I like that is was on the main strip an walking distance to everything
Stayed in March 2024
Reviewed: March 14, 2024
Derek
United States of AmericaThe bathroom sink was unusable because it drained very slow. We were looking for hotel with two things, a Jacuzzi tub in the room and an indoor swimming pool. The tub was wonderfully placed in the room, but the water did not get quite hot enough. The indoor pool was closed and there only a small notice on the site about it that we did not notice until after arrival. We would not have stayed here if we knew, There are plenty of other motels in town that have indoor pools open this time of year. The cushions on the fold out couch where in such bad shape that you could not sit on it.
Balcony was a nice view for the location. The Jacuzzi tub was nicely placed in the room and roomy enough for two people. Room was near the stairs and we were able to always park right beside them in a covered parking lot.
Stayed in March 2024
Moncton, Canada
Carmel Valley, USA
Spoleto, Italy
Fürstenaubruck, Switzerland
Zipolite, Mexico
Split, Croatia
Rethymno, Greece
Rome, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content