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1109 Parkway, Gatlinburg, TN 37738, United States of America
January 7, 2016
January 7, 2016
눉The parking kinda sucks. This hotel is a jumble of a few building and the best parking spot we could find was far away from our room. No hot breakfast but they do have bagels and apple juice, etc
눇Nice shower head and a firm bed.
January 6, 2016
눉The hotel needs maintenance and repair issues addressed. Parking needs to be better managed and controlled as some guests were unable to park at the hotel because of all the extra vehicles of non-guests and friends staying with guests. There were issues with non-guests staying/lingering in the lobby well into the night and some were still there in the morning. I know some were trying to get rooms but were told none were available. A breakfast is available but several guests commented that several large groups (including a church group) were staying in the lobby making it difficult or impossible for other guests to get to the lobby - the staff needs to be more diligent in managing the lobby traffic and not allowing people to camp-out there. The phone system needs to be repaired - the front desk explained they could make calls out but no one could call the front desk from outside or from the rooms.
눇The room was clean, the hotel was quiet near the guest rooms. The hotel is at the end of the parkway but is well within walking distance of all the main activities, restaurants, shops and attractions in Gatlinburg.
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