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1109 Parkway, Gatlinburg, TN 37738, United States of America
May 19, 2015
눉Where to begin? Place is nasty. Old..dirty, smells like urine and rot. The pool is super small and no lighting, pictures have to be when the place was built because NOTHING looks like the pics. Paint chipping everywhere, screen doors were falling down, nasty pans under the air conditioners that do not work, window air conditioner upstairs was frozen over so it stayed 90 up there. Water only luke warm not hot at all. Nonsmoking room smelled like cigarette smoke from rooms beside. No parking. Elevators were outdated and we were afraid to use them. Breakfast was not worth the walk down or the time in the room that was also 90 degrees. I wouldn't let my kids go barefoot in the room or touch anything! I was embarrassed to walk in the place. Every time we went to the front desk we had to wait 10-15 mins because the desk clerks were outside smoking. Very upset because we traveled with 3 kids, researched to find an indoor pool..they didn't even get to use it because it was so nasty..
May 17, 2015
눉The building needed a lot of work. The room was clean, it was the outside that looked bad.
May 18, 2015
눉The reception from the woman working the desk was negative and set the tone for the whole stay.
눇the location was a good one
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