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157 High Street, Portland, ME 04101, United States of America
August 14, 2016
August 10, 2016
눉Although it was a 3pm check in time, we waited close to an hour with small children to be placed in a room. Our luggage then disappeared and we had several people looking for it before someone said we should check the room - where it had been placed without anyone telling us. Very frustrating. There weren't enough towels or soap for all of us upon arrival; apparently they had a wedding going on and everyone was pretty distracted and unorganized. We called for wine and water and they said the bar would be faster. Got to the bar - no bottles of water and had to be escorted by a staff member bc I was carrying a glass of wine - and we were directed to do this! I would not stay here again. Overpriced and unaccomodating.
눇The valet service was fine and the hotel itself was good looking.
August 11, 2016
눇Staff was very helpful and friendly, room was modern and comfortable.
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