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1040 Big Thompson Avenue, Estes Park, CO 80517, United States of America
August 14, 2016
August 12, 2016
눉Property is run down, has not been well maintained. Soft spots in stairs; lampshades, boards, branches stacked around outside. No phone in room -- called desk 5 times on cell to learn wi-fi password without answer; walked around front and employees were all outside smoking. There is evidence that improvements are being gradually made, but for now the environment felt pretty sketchy. Breakfast was rolls, bagels, coffee -- no milk, juice or protein choices for gluten-sensitive guests. The attached pictures show the general upkeep of the facility.
눇Great mountain view. Room was large, adequate for needs, appeared clean. No extra charge for pets. Pool appeared well maintained but did not use. The best part of stay was that a herd of elk appeared in the parking lot and grazed for 20 minutes or so before moving on -- lots of fun to watch!
August 13, 2016
눉We could not use the pool, they were working on it, at the time we were there.
눇we loved the beds in are room. Staff was great Dawn and Raymond were very helpful and friendly. We enjoyed it very much and will go back, room was very clean.It was not the Ritz but we did not pay for the Ritz.I will tell everyone to stay there because of the friendly welcome we got.
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