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17 Main Street, Highland Falls, NY 10928, United States of America
August 15, 2016
눉You can request through your website that you need shuttle service, but it doesn't tell you that this hotel has no shuttle until after you confirm your reservation; too damn late at that point. This town is so busy, that if you must cancel your reservation, the hotel will have no trouble re-booking your room. I made the mistake of booking under a non-refundable policy, and then needed to cancel my reservation. When I tried to rectify my error, the man in charge of the hotel had no sympathy. He was willing to take my money, even if I never got within 1,000 miles of his hotel. I would have been out the money until it was determined that I would be able to go on my trip, just one year later, and use up my reservation at that time. I will never again book a non-refundable room under any circumstance. And because the man who runs this hotel was unsympathetic to my error, and was willing to take my money for nothing in exchange, I will never stay at his hotel, ever again!
눇The room was good. The lady who checked me in was friendly. The area is nice, but for my business purpose, I should not have stayed here. I should have stayed somewhere else, because this hotel has no shuttle.
August 10, 2016
눉Breakfast, all carbs, few choices
눇Clean and convenient to West Point, good price foe area.
August 12, 2016
눇There was nothing around there. We stopped on the way to New York. Bad place to stop.
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