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2440 North Parkway, Pigeon Forge, TN 37863, United States of America
April 2, 2015
눉The hotel is very clean on the outside however the room we got had clippings of fingernails all in the floor, no trash bags in the cans, the nozzle for the shower wouldn't stay in place so during shower it fell to cold only or hot only it wouldn't stay on warm. When pulling sheets back there was a sock in between the sheet and cover. My daughter left a cheap pair of earphones on the bed and when we came back the beds were made earphones were gone. Called hotel manager Adam and left a voice mail have called several times and still have yet to get a call back even left the hotel early, tried to address the issues while we were there but didn't want to draw negative attention to the front desk because they were always busy when I went to speak to them.
눇The outside facilities is very well taken care of. The front desk people are very friendly and the lobby, halls, pool area, kitchen and parking lot are all nice and well taken care of.
April 2, 2015
눉The free breakfast didnt have a good variety and the pool hours could have been longer
눇The ease of check in
April 1, 2015
눉Pool too small. Free breakfast - know why it was free.
눇Clean room, decent price.
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