13211 Central Avenue Northeast, Albuquerque, NM 87123, United States of America
#130 of 139 hotels in Albuquerque
Guests' ChoiceBased on 177 hotel reviews
5.0Cleanliness
5.9
Comfort
6.0
Location
5.8
Facilities
5.6
Staff
6.8
Value for money
5.7
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: October 15, 2023
Draper
United States of AmericaWaited 2 hrs to resolve issue. Finally got room, but no hot water, the sink would not drain, walls were dirty, tub was dirty, burn holes in sheet n pillow cases, t.v. didn't work. But we came really late n booking.com had over booked the place. Maybe we just got the room that was a fixer upper.
Staff that nite went out of their way to accommodate us n fix an issue w booking .com
Stayed in October 2023
Reviewed: October 10, 2023
Heather
United States of AmericaNot in the best area. Staff not organized. Not enough pillows. Lots of homeless people in the area. Didn't seem very clean. Won't stay here again.
We were not bothered by anyone. Beds were ok.
Stayed in October 2023
Reviewed: April 2, 2023
Jolliffe
United States of AmericaNo email confirmation about paying deposit/ no email confirmation about when receiving deposit back. So that's definitely annoying
The customer service was great. We had our own shampoo but if we hadn't we would have had to go ask for some. Which would not have been an issue.
Stayed in April 2023
Reviewed: March 19, 2023
Etsitty
United States of AmericaI seen roaches in da bathroom.
Stayed in March 2023
Reviewed: September 23, 2022
Isabela
United States of AmericaHousekeeping was rude
Front desk boy was helpful
Stayed in September 2022
Reviewed: August 26, 2022
Marcella
United States of AmericaWe used to stay there a lot. This time room smelled like smoke and made it uncomfortable. Bedding had burn holes in them.
Size of room
Stayed in August 2022
Reviewed: June 14, 2022
Donna
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: May 5, 2022
Reed
United States of AmericaBathtub was not too clean.
Had a separate table and chair, parking right outside the door
Stayed in May 2022
Reviewed: March 20, 2022
Sharon
United States of AmericaThe parking lot felt very unsafe. Drug trafficking taking place.
The manager was very personable and fair.
Stayed in March 2022
Reviewed: October 10, 2021
Sheena
United States of AmericaThere were burn holes in the comforter and all over the room. It was terrible!
The price
Stayed in October 2021
Reviewed: October 10, 2021
Jolyn
United States of AmericaWhen booking we accidentally booked a smoking room, blankets had burn holes, we asked for other blankets and we recieved burnt blankets again . bed had hairs on blanket as well
Bed comfortable
Stayed in October 2021
Reviewed: October 8, 2021
Kathryn
United States of AmericaNo parking and belongings were stolen out of the truck bed (my great granddaughter’s new bicycle).
The bananas were so green that they were inedible.
Stayed in October 2021
Reviewed: August 12, 2021
Christy
United States of AmericaThe smell was so bad we had to buy febreeze to be in the room. We only stayed here because all hotels were booked that night .we paid way way too much for a nasty area and smelly room.
Tv had a good picture
Stayed in August 2021
Reviewed: August 7, 2021
James
United States of AmericaThe sign said staff was to wear gloves when handling money or credit cards., staff was not wearing gloves. Staff at checking was vey unfriendly. Homeless population in the area in very prominent.
Stayed in August 2021
Reviewed: August 7, 2021
Vallot
United States of AmericaFloor was sticky everywhere. I was scared to take shoes off. And there was no shampoo in the room
.
Stayed in August 2021
Reviewed: July 30, 2021
Kasey
United States of AmericaIn our non smoking room we found cigarette ashes in the bathroom. The room smelled like smoke. One of the bed were broken and the blankets had burn holes in them.
It was easy to locate
Stayed in July 2021
Reviewed: July 25, 2021
James
United States of Americaroom was close to the stairway.
Stayed in July 2021
Reviewed: July 12, 2021
Katalin
United States of AmericaThere was actually no breakfast, which was supposed to be included in the price. supposedly bc of COVID - which is simply a bad excuse, especially at this point. the receptionist guy himself was not wearing a mask when he was outside.
It seemed to be clean.
Stayed in July 2021
Reviewed: July 4, 2021
Wayne
United States of AmericaThe bedding didn’t smell clean
There was no breakfast
Stayed in July 2021
Reviewed: June 28, 2021
Cassandra
United States of AmericaWe paid $102 and there was no breakfast, not even grab and go items. The phone in the room didn't work (no dial tone), so I had to call the front desk to ask about breakfast. It was not worth $102.
The room was clean and the staff was friendly
Stayed in June 2021
Reviewed: June 24, 2021
Eugene
United States of AmericaHad to ask for soap,hangers and towels
Stayed in June 2021
Reviewed: June 22, 2021
Jody
United States of AmericaThe attitude of the clerk first of all was uncalled for.. Second there are drug addicts running all over at all hours. Will not stay again. And talk to that clerk if it was a bad day im sorry....but not good.
The shower was hot.
Stayed in June 2021
Reviewed: June 1, 2021
Mackenzey
United States of AmericaThe area was a bit sketchy and feels very unsafe for a young women, recommend bringing pepper spray
The front desk employees were very nice
Stayed in June 2021
Reviewed: May 3, 2021
Jose
United States of AmericaI didn't like the way they are managing the breakfast part of the whole stay because doesn't matter if Corona Virus still going on that's not a reason for hotels to stop that one special thing customers look for in the comfort of their stay because if the client doesn't pay the room they get thrown out the room and they don't say well we can not throw you out because of corona virus
The availability of the room
Stayed in May 2021
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