4525 Collins Avenue, Miami Beach, FL 33140, United States of America
#159 of 206 hotels in Miami Beach
Guests' ChoiceBased on 333 hotel reviews
7.0Cleanliness
7.6
Comfort
7.7
Location
8.5
Facilities
7.6
Staff
7.6
Value for money
6.5
Free WiFi
7.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 12, 2024
Gabriella
United States of AmericaPoolside staff left room to be desired with respect to quality of service even on a day where the pools were not filled with large amounts of people. The outdoor furniture for our ocean view room was a bit run down which is understandable if they have weathered a few hurricanes but was just a bit surprising given the overall high quality of this establishment. Not deal breakers but just diminished the value of the experience a touch
Beautiful accommodations with a beautiful room and bathroom. Wonderful amenities complete with two pools and two hot tubs, luxurious spa facilities located within the hotel, high-value dining experiences, and a high-value beach side experience as well. Cleaning staff was lovely, friendly, and thorough. Front desk staff were wonderfully helpful.
Stayed in March 2024
Reviewed: February 24, 2024
Geoffrey
FranceI ask to make check up later than 12 , I order breakfast for 100$ is not enough to stay more at 12:00 someone from the hotel enter in my room I was naked and I prepared myself to go out and told me go out but just give me some minute I paid your hotel 800 a night it’s difficult for you to give me 1h more .. not good service !
Stayed in February 2024
Reviewed: February 19, 2024
Dawn
United States of AmericaService at pool and beach and Ocean Social restaurant extremely slow. People were waiting over an hour for food on the beach. We ended up having to walk inside to the lobby bar for lunch because we couldn’t get any service for food or drinks at our beach chairs. When I booked I was offered an upgrade and I paid to upgrade to a junior suite. When we got there the view was so bad. It was ocean view but there was a roof in the way as I was only on 3rd floor. I would have rather had the basic room.
Location was good. Bed in the junior suite was extremely comfortable. Nice lobby bar.
Stayed in February 2024
Reviewed: February 15, 2024
Giuseppe
CanadaOverall cost
Room size. Excellent facilities
Stayed in February 2024
Reviewed: February 12, 2024
Amy
United States of AmericaCarpet in room was dirty and the AC wasn’t working at first
Easy walk and access to beach & food was good
Stayed in February 2024
Reviewed: January 12, 2024
Petra
HungaryThe bathroom was quite outdated
Great location, beautiful beachfront and ocean view, comfortable beds
Stayed in December 2023
Reviewed: January 4, 2024
Rainer
GermanyNot 5* Star a hotel in a European view max 3-4*. A bit old. Rooms are ok but not luxury. Restaurant are not good and bad service. Prices are too high.
Good location, good hotel pool area and good spot at the beach. Beach Club - services at the beach
Stayed in January 2024
Reviewed: January 1, 2024
Marlene
United States of AmericaNot enough places to eat. umbrellas not included.
close to beach
Stayed in December 2023
Reviewed: December 21, 2023
Kushal
United States of AmericaThere was constant sound of air whistle in the room during heavy winds. The wifi didn't reach the bedroom
The room was great
Stayed in December 2023
Reviewed: December 12, 2023
Emir
TurkeyHousekeeping, breakfast
Location, management, concierge
Stayed in December 2023
Reviewed: November 16, 2023
Chakia
United States of AmericaThe pools can get pretty crowded during the day and the food and drinks were a tad bit pricey but worth it.
The property was awesome. There was plenty of security so it was safe. The beach was clean and comfortable. The location was mid-beach so it wasn’t loud, crowded and action packed like South Beach.
Stayed in September 2023
Reviewed: October 9, 2023
Leigh
United KingdomEverything was perfect - but the bathtub/jacuzzi did not work. We had a technician come but couldn’t fix it. We went back down again at 2am and was offered another room, but it was too late to transfer. The room/hotel/staff/location was absolutely magnificent
Beautiful hotel & room. Location fantastic
Stayed in October 2023
Reviewed: October 7, 2023
Roman
United States of AmericaRoom service didn’t refill shampoo/body and never get required bottles of water to the room.
Everything
Stayed in October 2023
Reviewed: September 10, 2023
Luna
United States of AmericaThere was a smell in the lobby bathroom at times that was stinky
The view from the room we stayed d in was spectacular
Stayed in September 2023
Reviewed: September 6, 2023
Stewart
United KingdomAll the staff were fantastic especially the pool staff and housekeeping BUT any one we came across over multiple days on the the reception desk needed a lesson in smiling and hospitality
Hotel was wonderful
Stayed in August 2023
Reviewed: August 30, 2023
Tanika
JamaicaThe bed hurt
Clean staff pleasant
Stayed in August 2023
Reviewed: July 28, 2023
Darren
Cayman IslandsRidiculous wait for elevators (15 mins+ some days with stairs blocked off) Prices for food/drinks at the hotel bar & cafe are insane Lack of convenience store in the hotel/nearby also an issue
Facilities - Pool, front of house staff, rooms
Stayed in July 2023
Reviewed: July 5, 2023
Lisa
United States of AmericaHallways and elevators were very hot, never had housekeeping the 3 nights there even though we were out of our room daily from 10 or 11-4:00. No towels available at the pool the whole time we were there on Monday. Should allow the adults only pool for all guests not just Nobu as it was empty and every pool available to us was packed with adults and kids
View and on the beach and the servers at the beach and the pool were great.
Stayed in July 2023
Reviewed: June 11, 2023
Elisamaria
United States of Americaextremely expensive. even fir Miami. eden Roc is a bit isolated from the rest of south beach
excellent ambiance and facilities
Stayed in June 2023
Reviewed: June 3, 2023
Lynch
United States of AmericaNeeds a bit of updating, elevator was slow and difficult to find.
Great location, pretty good service.
Stayed in March 2023
Reviewed: May 18, 2023
Ana
United States of AmericaThe pool closing time does not match a daily rate. You arrive at 4 pm, the pool closes at 6 pm and only opens again at 10 am the next day. In other words, the guest does not enjoy much. I was not informed that I would have to reserve chairs by the pool, much less that car parking would be charged..
The hotel is in a good location, very clean and very pleasant.
Stayed in May 2023
Reviewed: May 12, 2023
Canan
TurkeyHousekeeping service fails. They don’t refill the coffee capsules and cups and complimentary water. They took bath rope which I don't understand, and didn’t return a new one.
Beach Ocean social Nobu
Stayed in May 2023
Reviewed: May 5, 2023
Gene
United States of AmericaFood was over priced and wasn’t good at all. Our hamburgers were over seasoned and buns were burnt on the bottom.
Hospitality was awesome and accommodating.
Stayed in April 2023
Reviewed: April 18, 2023
David
United States of AmericaForgot to clean our room for the first night.
Stayed in April 2023
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