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2027 Airway Boulevard, El Paso, TX 79925, United States of America
August 14, 2016
August 9, 2016
눉We got in around 10:00 pm, room was not cleaned, they sent housekeeping with just a trash bag, she did not speak English and I don't speak Spanish , so I called front desk they advised to tell her to do what I want them hung up. I asked for new bedding, a different lady showed and advised it was checked off clean in the book so nothing she could do, I made the bed as they did not offer! The pool stated it opened at 8, but had signs saying closed till 10, once everyone started getting in the pool the kids got kicked out for not having a band😡, we had to go back to the front desk to get them. Upon check out there was a huge line so they asked is to just leave keys . I did so . Checked my bank the next day and they overcharged by $75.00. Called to talk to a manager , the lady advised she saw the issue and corrected it, but would have front desk manager call. As of this morning , I have no call, and now my card has been charged twice!
August 11, 2016
눉limited quantities of bracelet for pool
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