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5400 John Q. Hammons Drive Northwest, Concord, NC 28027, USA
3 January 2016
눉We had no idea that the Ichibancon convention was going on. It was a lot of people dressed in Halloween costumes. We had to park in the side parking lot and had to walk they the convention people which they asked us for a badge each time which was an extra hastle. We were paying customers just as they were. We will never schedule during that convention.
눇The value, the managers reception & breakfast.
29 December 2015
눉That most of the cleaning staff didn't understand English and even when I had Do not disturb sign on the door I was disturbed twice didn't like that.
눇I really love the breakfast and the staff the young man who drives the shuttle his name is D.J was awesome!!
27 December 2015
눉The rest of the front desk staff I encountered that weekend was either nonchalant or just plain rude. The pool is small. They charged $25 for an hour late checkout even though the hotel was practically empty.
눇The manager on duty when I checked in was amazing. The first room I was given wasn't the style I selected. He upgraded me and sent a gift to my room for my birthday. The breakfast staff was wonderful and so were the selections. The spa was great, pricey but the massage therapist was a sweetheart. The spa coordinator was lovely too.
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