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4800 South Tryon Street, Charlotte, NC 28217, United States of America
August 16, 2016
August 11, 2016
눉Someone on our floor was smoking marijuana and it smelled up our whole room. I was very concerned because I had my one year old and two year old traveling with me and my wife. My wife called down to the front desk and they said someone would handle it. But it was very difficult to sleep with that smell trapped in our room. The smell finally became bearable around 3:30 in the morning. I don't think the hotel did a good job with handling this problem and they said they could not switch our room. Also, there was a lot of construction going on in the hotel and outside which made it difficult to find parking and left shoes muddy.
눇Size of the suite was very comfortable, the room itself was very modern. The bed was super comfy
August 14, 2016
눉A drink was charged at the bar using our room number. I explained to the front desk agent "if we didn't take advantage of the complimentary drinks, why would we pay for drinks". And she act as though I was lying.
눇We enjoy the location that is why we pick this specific hotel
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