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7640 Northwest Tiffany Springs Parkway, Kansas City, MO 64153, United States of America
August 15, 2016
July 29, 2016
눇Breakfast is always great made to order. That's why we stay at these.
August 2, 2016
눉*ON ENTRY, THE ROOM WAS DANK AND SMELLED LIKE AN OLD, DAMP BASEMENT (4TH FLOOR!). HOTEL WAS FULLY BOOKED; TOLD HUMIDITY "COULD" BE THE CAUSE HOWEVER REMEDY WAS NOT PROVIDED (UNCOMMONLY 70-75 DEGREES/LOW HUMIDITY THAT WEEKEND!). A/C WAS CONSTANTLY LEFT ON FOR AIR FLOW, BUT FELT A DEHUMIDIFIER WAS NEEDED OR AT LEAST AN ODOR FRESHENER. WOULD HAVE PREFERRED A ROOM CHANGE. *HAD TO REQUEST A BED LINEN CHANGE 3RD NIGHT. * HELPFUL DESK STAFF (2) CHALLENGED TO HANDLE SOME LONG-LINED CHECK-INS. DISCOURAGED FROM ASKING A QUESTION DUE TO THE WAIT. *NEWSPAPER VENDING MACHINE INOPERABLE. *DISAPPOINTED IN OUR ACCOMMODATIONS.
눇*STAFF THROUGHOUT WERE FRIENDLY, HELPFUL AND AIMED TO PLEASE. *EXCELLENT DESK STAFF . WORKED VERY HARD WITH A SMILE (ESPECIALLY, JADE AND HER DESK PARTNER) , WHO COPIED THE OBITUARY OF A FAMILY MEMBER FOR US. *ALL BAR STAFF WAS VERY SERVICE ORIENTED AND FRIENDLY. *BREAKFAST STAFF ON TOP OF THEIR GAME, REFILLS AND CLEAN UP. RECOGNIZED A LEAD STAFF FROM YEARS PAST WHEN WE REPEATEDLY USED THIS LOCATION WITH OUR CHILDREN! *FREE PARKING *CLOSE TO AIRPORT
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