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Reviews of Embassy Suites by Hilton Los Angeles International Airport South This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1440 East Imperial Avenue, El Segundo, CA 90245, United States of America

#9 of 14 hotels in El Segundo

Guests' Choice

Review Score

Based on 1063 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.8

  • Location

    8.3

  • Facilities

    7.5

  • Staff

    8.0

  • Value for money

    7.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 10, 2024

    8.0
    Value for Money
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 5 nights
    • Submitted from a mobile device

    Parking is too high $44/night.

    Neat and clean.

    Stayed in April 2024

  • Reviewed: April 6, 2024

    8.0
    All in all it was a good stay.
    • Leisure trip
    • Family with young children
    • Queen Suite with Tub- Mobility Access
    • Stayed 1 night
    • Submitted from a mobile device

    If the jacuzzi could be brought back that would be nice.

    It's still a nice hotel but we missed the jacuzzi that used to be available.

    Stayed in March 2024

  • Reviewed: March 30, 2024

    8.0
    Restful and Refreshing Stay
    • Leisure trip
    • Couple
    • King Suite with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    None

    The hotel is newly renovated, you can tell by the crisp clean smell. I like how the sustainability and environment friendly the facilities. The restaurant was very good and so is the breakfast buffet. Security of the guests were also prioritized.

    Stayed in March 2024

  • Reviewed: March 13, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night

    the hotel in general is really nice, big place, the staff are so kind, breakfast has many options, delicious, bed was confy , big,I love it. close to the airport. they offer a snack after 5:30 pm. They offer a shuttle but on the day I needed it there was no availability but they paid me a taxi to the airport. A woman at the reception was very friendly, but the manager was not that much, she should be the same or better since she is the manager

    Stayed in March 2024

  • Reviewed: March 8, 2024

    8.0
    A stylish hotel near the LAX. Totally worth it!
    • Leisure trip
    • Group
    • Two-Room Suite-with Twi Queen Beds and Balcony - Aviation View
    • Stayed 1 night

    The last morning I woke up at 7:30 AM (I went to sleep at 3:30 AM) because there was a construction going on at the ceiling. It was too noisy. I really hated it. I also hate being charged 150 USD per reservation for the "nightly incidental deposit" thing. Id rather keep the credit card open and if something happened at the room I get charged the amount they need instead of getting charged at the beginning of a stay.

    The room was great. Perfectly clean and comfortable. The breakfast was okay. The best of it was the Crepes and the people cooking them. I loved them. The regular buffet turned repetitive the third day. The hotel is very close to the airport. It's not noisy at all. I'm returning to this hotel in a month. I liked it a lot.

    Stayed in January 2024

  • Reviewed: March 6, 2024

    8.0
    We chose this hotel for an overnight stay and was a little overpriced but the breakfast was very good. Customer service
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Outdated but overall nice.

    Pretty hotel but a little outdated. Front desk was not all that efficient. Room was comfortable and quiet.

    Stayed in March 2024

  • Reviewed: February 29, 2024

    8.0
    Very Good
    • Solo traveler
    • King Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Thought the restaurant prices where a bit high

    Hotel has been updated since i stayed 2 years ago veru nice job

    Stayed in February 2024

  • Reviewed: February 13, 2024

    7.0
    A great option for an overnight close to the airport.
    • Leisure trip
    • Couple
    • Two-Room Suite-with Twi Queen Beds and Balcony - Aviation View
    • Stayed 1 night

    The hotel has been remodeled, however, I didn't really like the glass framed front room. Lack of privacy and a bit cold.

    Near LAX, we got stranded due to a big storm. The hotel is convenient. Clean, good breakfast, reliable shuttle.

    Stayed in February 2024

  • Reviewed: January 27, 2024

    6.0
    Suitable for a one-night stay.
    • Leisure trip
    • Group
    • One-Bedroom King Suite with Roll-in Shower - Mobility Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    Took over an hour to get the airport shuttle, despite calling several times. Staff not helpful over the phone or during check in. Shower flooded after 5 mins use. Wet walls in the rooms.

    Breakfast was the best part. Staff at the breakfast were very attentive. Room with separate enclave with pull-out couch was nice. Design of the hotel is unique and very pretty on the inside.

    Stayed in January 2024

  • Reviewed: January 26, 2024

    8.0
    Did as it said on the tin!!
    • Leisure trip
    • Solo traveler
    • Two-Room Suite-with Twi Queen Beds and Balcony - Aviation View
    • Stayed 3 nights
    • Submitted from a mobile device

    My requests were dealt with and the hotel ticked all my boxes. Being British, i like a cup of tea. There were no tea bags in the room or at breakfast. The omelettes, sausages and yukon potatoes at breakfast were lovely but perhaps some hams and cheeses could have enhanced the breakfast experience. Evening reception was great, and overall delighted with my stay

    Stayed in January 2024

  • Reviewed: January 22, 2024

    8.0
    great
    • Business trip
    • Solo traveler
    • King Suite
    • Stayed 1 night

    nothing used

    everything

    Stayed in January 2024

  • Reviewed: January 7, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • 1 Double Bed Suite - Accessible Tub
    • Stayed 1 night
    • Submitted from a mobile device

    Staff rude, intenet didn’t work and upon requesting the staff member just got my phone of our hands and set it up. We had to ask theee times for other members of the family. Tv inside the room didn’t work so had to call a tech who took ages to arrive and had no idea either. There was an incident at the lobby when we arrived and someone was removed from the hotel with police force. Total bad first impression for our kids . Super noisy don’t stay in this hotel, or you won’t sleep. The glass on the windows must be 1mm cause you hear planes all day and night long

    Looks inside and out

    Stayed in December 2023

  • Reviewed: January 2, 2024

    7.0
    Did the job for an overnight transit, needed more experienced staff to help with check in enquires.
    • Leisure trip
    • Family with young children
    • Double Suite - Accessible Tub
    • Stayed 1 night
    • Submitted from a mobile device

    No water available to purchase (or in the room) Limited staff available on desk Room not cleaned from previous guests throughly

    Nice hotel and rooms. Breakfast good.

    Stayed in December 2023

  • Reviewed: December 21, 2023

    6.0
    A disappointing return
    • Leisure trip
    • Couple
    • 1 Double Bed Suite - Accessible Tub
    • Stayed 5 nights
    • Submitted from a mobile device

    Housekeeping issues. Requested room to be cleaned three times during our five day stay. The room was only cleaned once with the toilet being cleaned and the kitchen area. Bedroom was never cleaned during our stay even though we requested this three times and on one day requested this twice. Party late at night hosted by the hotel which guests were not informed about. Two reviews as two rooms booked during our stay in Los Angeles.

    Breakfast buffet although limited omelette station was good. Location to the the airport

    Stayed in December 2023

  • Reviewed: December 21, 2023

    6.0
    Acceptable but needs improving.
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    We stayed here for five days and requested for our room to be cleaned three times, with only the bathroom and kitchen area being cleaned once. Our bedroom was never cleaned and our sheets remained the same throughout our stay. We regularly had to ask reception for our room to be cleaned and unfortunately this was not the case. Although they reimbursed us for these issues the house keeping staff seem to only pick and choose the rooms they wish to clean. Their was a party in our last night which continued until midnight. The guests on that side of the hotel were not informed there was going to be a Christmas party with loud music throughout the night. It would be appreciated if the hotel staff could inform guests ahead of time.

    The location is close by to the airport. Breakfast although limited is good especially the omelette station. It would be better if they had more variety throughout the days. Staff working during the breakfast are very friendly.

    Stayed in December 2023

  • Reviewed: December 19, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Suite with Balcony
    • Stayed 1 night

    The equipment of the fitness-center could be a little better. No complimentary water like I had in other accomondations by Hilton.

    The Suit was clean comfortable and the food of the restaurant was very good.

    Stayed in December 2023

  • Reviewed: December 18, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Suite with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Balcony was much smaller than expected, standing room only. Indoor view of lobby was better than outdoor view of the street. Didn’t know parking space was $42 until after checking in.

    Close to the airport! Beautiful lounge/lobby! Clean, spacious suites. (Didn’t get to stay for breakfast, but the restaurants/bars in the lounge looked appealing).

    Stayed in December 2023

  • Reviewed: December 6, 2023

    8.0
    Very Good
    • Family with young children
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    No outside courtyard or seating

    Clean spacious rooms super close the airport and El Segundo beach. Friendly staff

    Stayed in October 2023

  • Reviewed: December 6, 2023

    8.0
    It was a great location. Lots of shops and food places in the area.
    • Leisure trip
    • Group
    • 1 Double Bed Suite - Accessible Tub
    • Stayed 3 nights

    Breakfast was wonderful because it was a full breakfast. The rooms were good. Some touch up paint can be done on the bathroom doors but other than that is was great.

    Stayed in December 2023

  • Reviewed: December 5, 2023

    8.0
    Very handy yo airport shuttle was great & staff were good
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Unfortunately our AC wasn’t working properly so was quite warm in the room Thought the breakfast was not the best we have had

    The inside of hotel was beautiful the room was a good size & loved bedroom was seperate

    Stayed in December 2023

  • Reviewed: December 1, 2023

    7.0
    I would stay there again if needed as the facility was clean. Nice staff.
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Room had been remodeled. Was clean , but poor trim work in bathroom. Bathroom still looked old. Room fridge was not cold and needed to use it. . Area to go into parking garage was congested. No where to park for check in, besides garage parking.

    Location to airport. Lobby was beautiful!

    Stayed in November 2023

  • Reviewed: November 30, 2023

    8.0
    Clean and tidy property with great facilities and friendly staff.
    • Leisure trip
    • Family with young children
    • 1 Double Bed Suite - Accessible Tub
    • Stayed 1 night
    • Submitted from a mobile device

    The price charged was different to what was quoted along with a parking charge of $42 for the evening.

    Close to the airport with great facilities and staff.

    Stayed in November 2023

  • Reviewed: November 26, 2023

    8.0
    Layover stay
    • Leisure trip
    • Solo traveler
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Was hoping for assistance from staff because Uber dropped me at the wrong embassy suites. Hotel does not offer a shuttle to get me to the other embassy suites. Had to pay almost 30 dollars for another Uber.1

    Location to airport.

    Stayed in November 2023

  • Reviewed: November 18, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Older facility but still good.

    Convenient to the airport with a shuttle. Lots of breakfast options. Spacious.

    Stayed in October 2023

Showing 1 - 25

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