705 East Houston Street, San Antonio, TX 78205, United States of America
#95 of 315 hotels in San Antonio
Guests' ChoiceBased on 863 hotel reviews
8.2Cleanliness
8.6
Comfort
8.6
Location
9.5
Facilities
8.2
Staff
8.9
Value for money
7.9
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 1, 2024
Bianca
United States of AmericaNo cable television
The room was clean and comfortable.
Stayed in March 2024
Reviewed: March 31, 2024
Jose
United States of AmericaWell, I was a housekeeper for a couple years, I know what a clean room looks like, in the room I had… everything looked so clean and perfect, I couldn’t complain, until I looked under the bed😄 there was a sock under there that wasn’t mine, also the carpet felt wet.
The place was very nice , I felt very comfortable, the staff really made me feel important. Valet was amazing and very respectful. Staff was always helpful always respectful. The place has everything you need to be comfortable, library,gym, pool, restaurant,bar, it’s perfect even for a weekend get away for a local. I did have an encounter with a spirit while I was there 3/22/24-3/24/24 was a bit scary but nothing crazy. I will definitely be going back and getting rooms for my family in the future.
Stayed in March 2024
Reviewed: February 29, 2024
Bridgette
United States of AmericaNot a lot of hot water for the morning shower.
Great location. Just off the riverwalk and still in walking distance of shops and restaurants.
Stayed in February 2024
Reviewed: February 11, 2024
Riley
United States of AmericaThe mattress was not the best. Not the worst by any means but i woke up with shoulder pain. I have a tempurpedic at home and don’t expect that level of quality but it could have been better
The hotel itself is beautiful! The staff were attentive and friendly. The shower was also very nice.
Stayed in February 2024
Reviewed: February 11, 2024
Gordon
United States of AmericaShower head dripped, faucet leaked a bit. Decor is a bit dated but I enjoyed my stay.
Corner room on a high floor-the view was nice, bed was pretty comfy. Great staff! I wasn't feeling well and the waiter in the restaurant, Dan, served me several pieces of toast and banana - so sweet!
Stayed in February 2024
Reviewed: January 29, 2024
Daniel
United KingdomRooms had some wear and tear that could be addressed.
Unique hotel with large rooms, comfy beds and friendly staff. Good breakfast too. Amazing location right next to the Alamo.
Stayed in January 2024
Reviewed: January 10, 2024
Palmer
United States of AmericaFor the price it should have had an indoor pool and breakfast included in price
Location and customer service
Stayed in January 2024
Reviewed: January 1, 2024
Louis
United States of Americaconstruction and no parking
proximity to Alamo and riverwalk aesthetics of building
Stayed in December 2023
Reviewed: December 29, 2023
Brandi
United States of AmericaNeeds a bit of an update but also has a historical vibe
Great location. Comfy bed. Large room
Stayed in December 2023
Reviewed: December 13, 2023
Marielva
United States of AmericaNothing
Location was perfect right next to Alamo and on a street with a lot of restaurants around :)
Stayed in December 2023
Reviewed: November 2, 2023
Tilly
United States of AmericaElevators
I liked the area...the room was nice....
Stayed in October 2023
Reviewed: October 25, 2023
Tiffiny
United States of Americathe cost of valet parking for a guest was WAY too high. especially because they don't warn you that there is no parking you think that's all they have...way to costly
Beautiful hotel great view of Alamo...great location can walk anywhere
Stayed in October 2023
Reviewed: October 22, 2023
Angela
United States of AmericaThe room was small.
Stayed in October 2023
Reviewed: October 16, 2023
Bradford
United States of AmericaParking
Everything
Stayed in October 2023
Reviewed: October 15, 2023
Franck
FranceBasic welcome from employees
Good location
Stayed in October 2023
Reviewed: October 2, 2023
Rozana
United States of AmericaThe outlets in the rooms didn’t work. Only outlets that did work were in the bathroom. Red spots on lamp shade, dry paint all over toilet.
Location and history. Staff was friendly.
Stayed in September 2023
Reviewed: September 30, 2023
Jon
United KingdomAll positive
Location. We could view the Alamo from our room. The hotel has character with some old features. Staff were friendly and efficient.
Stayed in September 2023
Reviewed: September 30, 2023
Hugh
IrelandI normally prefer if Breakfast is included in the room cost
I was only there for one night, and so it was very brief to form an opinion.
Stayed in September 2023
Reviewed: September 12, 2023
Sophie
United States of AmericaLocation
Stayed in August 2023
Reviewed: September 6, 2023
Lorraine
United States of AmericaNo small fridge in room need my meds in fridge
Parking is close
Stayed in September 2023
Reviewed: September 5, 2023
Kayla
United States of AmericaNo free breakfast for the cost of the stay, also out dated
The location and history
Stayed in September 2023
Reviewed: September 2, 2023
Karen
United States of AmericaThe pool seemed to be an after thought. The floor was metal and slippery.
Stayed in August 2023
Reviewed: August 29, 2023
Whitni
United States of AmericaThe scent in the lobby was lovely, but overwhelming. Almost enough to induce a headache. Less is more when it comes to such a strong fragrance.
The location was excellent in relation to the Alamo and Riverwalk, and the hotel had old-world charm. The complimentary cookies and computers with printer were also nice bonuses.
Stayed in August 2023
Reviewed: August 21, 2023
Jason
United States of AmericaAir handler/ HVAC equipment was loud in our room
History, unique, location
Stayed in August 2023
New Orleans, USA
Schenna, Italy
Suchedniów, Poland
Nice, France
Aristóbulo del Valle, Argentina
Les Menuires, France
Big Lake, USA
London, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content