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  5. Reviews of Essex House Hotel

Reviews of Essex House Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1001 Collins Avenue, Miami Beach, FL 33139, United States of America

#161 of 204 hotels in Miami Beach

Guests' Choice

Review Score

Based on 298 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.5

  • Location

    9.2

  • Facilities

    6.9

  • Staff

    7.6

  • Value for money

    6.9

  • Free WiFi

    8.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 4, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Room - 1 Queen Bed
    • Stayed 1 night

    floors looked clean but when i waled on them bare foot i felt with every step the filth !!outdated facilities.

    Bed was comfy, tv was great as well as wifi location was just steps from the beach and the shower pressure was HEAVEN.

    Stayed in April 2024

  • Reviewed: March 23, 2024

    8.0
    South Beach was lovely, very expensive! Some staff members come across very rude with the least question being too much
    • Leisure trip
    • Couple
    • Signature Garden View Suite - 1 King Bed
    • Stayed 7 nights
    • Submitted from a mobile device

    Sadly it was Spring Break ! very loud with lots of people congregating outside of the hotel

    Location was good. Room was very spacious, liked the breakfast set up and also the beach chair setup

    Stayed in March 2024

  • Reviewed: March 12, 2024

    7.0
    Decent
    • Leisure trip
    • Couple
    • Signature Garden View Suite - 1 King Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    They don’t turn over the rooms daily and when they did after we asked, they took our towels and did not replace them nor did they refill the toilet paper. We had to go out and ask for them.

    The location

    Stayed in March 2024

  • Reviewed: February 19, 2024

    8.0
    Overall the hotel was good Location perfect. The hair in the sheets made it uncomfortable to sleep
    • Leisure trip
    • Couple
    • Superior Room - 1 King Bed
    • Stayed 1 night
    • Submitted from a mobile device

    There was lots of hair in the bed. We had to sleep on top of the covers.

    Location

    Stayed in February 2024

  • Reviewed: February 16, 2024

    6.0
    Great location, Staff very accommodating, polite. Helpful. Need more staff for house keeping. And I need a washcloth, pl
    • Couple
    • Signature Garden View Suite - 1 King Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Room wasn’t very well cleaned, electrical plugs were shot. Nary a wash cloth to be found on the premises. Please, tighten up these loose ends.

    Location is great Decent room size and bed size I appreciate morning coffee and treat

    Stayed in February 2024

  • Reviewed: January 9, 2024

    6.0
    Great but won’t stay again
    • Leisure trip
    • Group
    • Deluxe Room - 2 Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The room smelled terribly musky and the vent in the bathroom has. It been cleaned in years.

    Location was great

    Stayed in January 2024

  • Reviewed: December 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Signature Garden View Suite - 1 King Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Limited breakfast quantity

    Location

    Stayed in December 2023

  • Reviewed: December 17, 2023

    6.0
    Pleasant
    • Leisure trip
    • Travelers with friends
    • Deluxe Room - 2 Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    They change my credit but no any receipt.

    good location

    Stayed in December 2023

  • Reviewed: December 11, 2023

    6.0
    OK but needs improvement
    • Leisure trip
    • Solo traveler
    • Signature Garden View Suite - 1 King Bed
    • Stayed 9 nights

    Housekeeping eratic - sometimes they came, sometimes they didn't....constant battle for clean towels - housekeeping kept taking towels away and not replacing them Parking very expensive Security poor - anyone can walk into the hotel - could really use security at night

    Excellent room - very spacious Close to Ocean Drive and the beach

    Stayed in December 2023

  • Reviewed: December 7, 2023

    7.0
    It was great
    • Leisure trip
    • Couple
    • Deluxe Room - 1 Queen Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    In the heart of everything

    Close to everything

    Stayed in November 2023

  • Reviewed: November 20, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Signature Garden View Suite - 1 King Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    The few light bulbs out in the room in the TV didn't work well first I had to call the front desk End, they took care of it. Apot, from that, everything was great.

    Very nice building, very beautiful. The staff was wonderful. Had a great time.

    Stayed in November 2023

  • Reviewed: November 17, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Deluxe Room - 1 Queen Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Expected more amenities for the rate paid. The hot water didn't last long and wish there could have been ramp to pull heavy lugge up to 1st floor walk-up.

    The location is ideal in South Beach!

    Stayed in November 2023

  • Reviewed: November 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Room - 1 King Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The hot water was not working to great

    Location

    Stayed in November 2023

  • Reviewed: November 15, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Deluxe Room - 1 Queen Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Thin walls,so bring earplugs.

    Very nice front desk staff, they can store your luggage, good location.

    Stayed in November 2023

  • Reviewed: September 20, 2023

    8.0
    Perfect for a staycation like me of a vacation!
    • Business trip
    • Solo traveler
    • Signature Garden View Suite - 1 King Bed
    • Stayed 4 nights

    In order to get to my room, I had to go outside into the garden and walk up stairs to get to my room. After I checked in it was no big deal, but traveling up and down (especially when I went up the wrong stairway...oops...) with a suitcase and backpack was something I was not a happy camper about. Whoever built this hotel (no fault of the current staff) didn't realize that Florida weather tends to be unpredictable. This detail can't be helped since the hotel was built in 1938, and is just a nitpick on my end. Mind you, the hotel does have elevators! If you are unable to use stairs they are able to accommodate for you! I am able-bodied and CAN use stairs but if that weren't the case I am certain that they would have put me in a different room accessible by elevator! The only small thing I had an issue with was that there was a mini fridge but no microwave in the room. Not a huge deal. After all, when in Miami, one must try all different types of foods.

    I have always wanted to stay in a Miami Beach hotel. They've always been unique, cute, and made me feel like they were out of a movie. This hotel is no different. Originally built in 1938, the architecture was absolutely gorgeous and within walking distance of many tourist attractions, including the beach. The bed was comfortable, the tv and couch were perfect, and the garden was adorable. Staff was always professional and happy to help whenever I needed it. I was there for a film festival and it was perfect walking distance to the venue, as well as other points of interest like Versace Mansion and (if you're a movie buff) sets from various movies like Scarface and Bad Boys.

    Stayed in August 2023

  • Reviewed: August 24, 2023

    7.0
    Nice for short stay
    • Leisure trip
    • Couple
    • Deluxe Room - 1 Queen Bed
    • Stayed 3 nights

    I had some issues with water and AC in the room, but were fixed. Elevator took a while to work again and there was no ice machine for 3 days.

    Good location and staff, always prompt to help. Room was comfortable.

    Stayed in August 2023

  • Reviewed: August 3, 2023

    7.0
    Good
    • Business trip
    • Group
    • Signature Garden View Suite - 2 Queen Beds
    • Stayed 6 nights

    I can not get an invoice either from the hotel or the booking dot com.

    The hotel is near Lincoln Road and 5 mins ride to the convention center. Behind the hotel is the beach and with a lot of restaurants nearby. Staff are nice to give you a hand when asking.

    Stayed in June 2023

  • Reviewed: July 10, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Deluxe Room - 1 Queen Bed
    • Stayed 4 nights

    Everything is within walking distance. It's in the heart of The Art Deco District, a block over from the beach, a CVS, restaurants and blocks away (walking or quick Uber) to other areas of South Beach. I prefer quieter spaces and you can still find some within the hustle and bustle of S. Beach. I enjoyed reading on the rooftop, watching the world go by.

    Stayed in July 2023

  • Reviewed: June 25, 2023

    8.0
    Good location and good hotel, but the price should be a little bit lower
    • Leisure trip
    • Solo traveler
    • Deluxe Room - 1 Queen Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    The entrance of the hotel is always people sitting in the sofa’s outside watching the in and out. They are super noisy and it’s hard to sit outside and relax.

    Location and the bed is super comfortable

    Stayed in June 2023

  • Reviewed: June 21, 2023

    8.0
    Yes, It’s a very good place to stay !
    • Leisure trip
    • Couple
    • Superior Room - 1 King Bed
    • Stayed 6 nights
    • Submitted from a mobile device

    No restock the room coffee and the water. We asked for room service and the service wasn’t available after waiting for a response 1 hour . they were cleaning the room, changing the bed, but they didn’t clean the floor, not even once

    I loved that we were close to the beach and to the ocean drive! We get an amazing room ! We had free coffee in the room at the espresso machine, but also free breakfast at the restaurant “bacon bitch”( coffee and a croissant with butter and fruit jam. We loved our stay at Essex house ! Thank you!

    Stayed in June 2023

  • Reviewed: June 12, 2023

    7.0
    Comfortable Stay to sleep and play.
    • Leisure trip
    • Family with young children
    • Signature Garden View Suite - 2 Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    I did not like there was no hot water or shower. The lighting was out in the restroom. There was no curtain over the tub for privacy. I didn't like I had to request my room to be cleaned daily.

    I like the location. I like that my room was quiet and spacious.

    Stayed in June 2023

  • Reviewed: May 29, 2023

    8.0
    we really appreciated how quiet it was
    • Leisure trip
    • Couple
    • Signature Garden View Suite - 1 King Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    we didn’t like that breakfast was served on the overcrowded adjacent restaurant where everyone calls you B*tch. not our style

    we liked the room, it was spacious clean and quiet

    Stayed in May 2023

  • Reviewed: May 25, 2023

    7.0
    The hotel and Steph itself was great. The restaurant in pool area not so great.
    • Leisure trip
    • Couple
    • Deluxe Room - 1 Queen Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    The guests at the pool area and actually just the whole pool area at South was a little ghetto lol  and the bacon bitch restaurant attached to the hotel was awful. As far as serving alcohol. I asked for a double shot and got less than a single shot returned. It didn’t pay for it and went somewhere else.

    Stayed in April 2023

  • Reviewed: May 23, 2023

    7.0
    I would stay again.
    • Leisure trip
    • Couple
    • Deluxe Room - 1 Queen Bed
    • Stayed 4 nights

    The ice machine did not work. The hotel has an old building vibe.

    Locations is great! Close to Ocean Drive for all the nightlife and bars. A block away from the ocean. Bed is comfortable. Shower pressure is great. Staff was friendly and helpful.

    Stayed in May 2023

Showing 1 - 25

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