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12 Spring Street , Eureka Springs, AR 72632, United States of America
August 2, 2016
눉Upon check in we were informed we would need to park down the hill from the hotel the only way we could unload our luggage anywhere near the door was if there was a space available across the street. We had to illegally park in an area that had signs posted that we would be towed if parking there and not dining there. There was no sign to park for the Basin Hotel to check in and there is simply not an area for that purpose.we wanted two king beds and that was what our reservation was for. We checked out early and after asking for the manager the front desks guy said oh you went through booking.com and said the manager would not be on property until Wednesday. I believe this is why this hotel is so bad. I do want to say the two people Christina and Kat in the Spa were out standing. We had a female waitress at the restraint that was Amazing as well. The water we had not so good. The elevator was broke as well so yes I got stuck in the elevator. I had a couple tell me their refrigerator was broke and the handle to their door came off. I feel sorry for the wait staff that is doing their best because the MANAGER IS NOt.
August 1, 2016
눉The only elevator was not working properly.
눇Loved the double tub..
July 30, 2016
눉Bed and pillows very uncomfortable. Window unit AC very noisy. Elevator kept getting stuck on lobby level.
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