The kitchen had rat 🐀 . Some toilets were out of order, leaving us to wait for a while to use the restroom

The staff was very helpful and friendly. He was also very understanding. I love how secure the place was. The rooms were well ventilated, and the blanket was comfy

Stayed in March 2024

They charge you 20$ deposit for cheap card key. The facility is really dirty, the kitchen cabinets had around 6 roaches running a protest or something .in case you don't find silverware...it's all good .use your hands to eat..that's how is supposed to be done anyway

Location

Stayed in February 2024

No toilet paper sometimes.

Stayed in January 2024

bed is not good! It should be clean better.

location is good. The Price is ok.

Stayed in October 2023

Alot of homeless nearby.

The price was amazing. The location is decent, near bars, theaters and yuerba buena. Tons to do for leisure.

Stayed in November 2023

Not a hotel. Bring your own towels. Had a private room, but full bed not comfortable. Shared bathroom always busy. Had to go to another floor, but one bathroom was closed. Will probably stay again.

Location and price. Friendly staff! Has shred kitchen you can cook, but a large family took over it and was doing a little a cooking which smelled good…

Stayed in July 2023

Others frequently kept room door open making thefts possible although none occurred. Too many bathrooms closed for problems. Lack of eating silverware. Picture of storage for personal item should be included in your info.

Great opportunity to meet people from other areas and country.

Stayed in September 2023

It’s not a backpackers hostel most people live there , staff got any angry cause I touched a door handle, no toilet paper in bathroom after requesting some ,

I did not , the price

Stayed in September 2023

Check in was rough. The desk clerk curtly informed me I was the wrong age and nationality to stay there, then said I had not read the information. I received a confirmation and several emails and text messages from the property. None of them mentioned any restriction on age or nationality. Perhaps Booking.com does not allow discrimination based on age and nationality. After I was faced with the possibility of finding a new place to stay at the last minute, the clerk said I could stay. Either make the policy clear before charging in advance for the bed, or don't mention it. As the clerk requested, I will not stay there again. There was a similar dance when I requested a towel. First the clerk said hostels don't provide towels (yes, they do), then he provided one. Two of the beds in the room were so close together, it was a tight squeeze to climb the ladder to the top bunk. Not all beds in the room had this problem. Restrooms ran out of toilet paper in the morning.

The price is right for a place to stay for one night right downtown in San Francisco, near transit and with some restaurants in the neighborhood. I appreciated being able to leave suitcases after checking out early in the morning, then come back later for the suitcases. I got a good night's sleep. There were guests from several countries and it was fun to greet them.

Stayed in September 2023

Smell of the room, smell of the stairs

The way it looked from the outside

Stayed in August 2023

No soda machine! Seriously there could be many more amenities but, lack of a soda machine caused me to travel, during the early hours, to a pizza store that happened to be open, for a bottle of water. I was THAT thirsty.

The price can't be beat.

Stayed in June 2023

Check out is too early. 10 am checkout is ridiculous in a city. They cried I over slept . Constantly out of toilet paper in the rest room

They checked me in early so I could make an appointment

Stayed in July 2023

Unfortunately, there are so many homeless all around, living in the streets. Civic center is the closest train/subway station, at least you only have to cross one street, to get there. Times to be attended are limited, to check in and to check out.

It is a good price, you will not get anything Cheaper, so close to city center.

Stayed in July 2023

No TV, loud roommates

it was affordable but it’s not what I expected I’m not used to staying in Hostels it will most likely be my first and my last time. if there was a tv I might have been a little more comfortable so I didn’t have to hear others

Stayed in June 2023

they mentioned about providing towels in facilities but i wasn’t given any towel. staff can be unprofessional at times.

it’s less expensive

Stayed in May 2023

The refrigerator was too small for everyone's food. Also, the amount of space per person was tiny.

It was cheap, and had a place to sleep and shower.

Stayed in May 2023

I got there after renting a 22 dollar room and was told since I was over 35 I had to rent a private room for $70. Man said I didnt read by laws which I was never given. He complained I booked 3rd party. He finally let me stay in the original room but this is ageist, and he tried a very nasty bait and switch. He was rude about the whole thing and insulted 3rd party booking, lije from Priceline

Good location, good value, kitchen available, and clean

Stayed in May 2023

The noises, the cleaner girl used to play music in the morning and wake me up.

The price

Stayed in March 2023

Mattresses smelled gross and looked really old

Stayed in April 2023

Hostile personnel Not so great location

Cheap price

Stayed in March 2023

The beds and bedding

In a sketchy alley and the bunk beads are the cheapest noisiest beds in the world.

Stayed in April 2023

The hostel is very cold. The hostel staff made an unpleasant impression: when checking in, the person sitting at the front desk asked me for a $20 deposit. I said that I was going to check out at 2 am. The young man replied that he would warn the person who would give me the money back. At 2 am I came to the office, knocked, no one answered. A man, who didn't sleep, called the employee. The employee first replied that I should check out after 9 am. When I recounted the conversation with his partner, he replied that he registered people yesterday and did not tell anyone this. I had to scold. I gave the money back. And cockroaches. You can see one on the table in the kitchen (see the photo). Booking doesn't allow to download the video.

Stayed in February 2023

the guy I share the room was very racist about me being homosexual and mugging me,the whole time I stay there. I feel very uncomfortable staying anymore.

the staff was great and friendly.

Stayed in December 2022

I was given a room across from the bathroom so of course there was traffic was bad on Saturday night but not on Friday or Sunday because it has hostel bedroom s on the same floor I didn't have anything but a bed so I set up my stuff on my suitcase s and wore ear plugs

The location SOMA area very close to downtown bed was comfortable no smells no bugs not too much noise

Stayed in October 2022