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2765 South Woodlands Village Boulevard, Flagstaff, AZ 86001, United States of America
August 15, 2016
August 14, 2016
눉Room was small. Refrigerator was very small. Could not fit much in it. Shower door leaked water all over the floor. Every evening when we came back to our room, it smelled like someone had been smoking in our room. Told front desk & she said it may be in the a/c. Maybe, but it smelled bad.
August 15, 2016
눉Member of housekeeping staff was at front desk eating snacks sitting behind desk when we arrived (very unprofessional). Other person at desk was staring at computer, did not greet us (we had to say hello) and continued to stare at the screen and we had to ask "do you have our reservation". Need a better front desk image. Pocket door to backroom practical and shower was great, but bathroom retrofit was really too small. We checked in early and many of the rooms being aired with doors and windows open were being stripped, which looked tacky. Mini-map of local businesses could have been much better than copy we received. Pool should be open more hours (earlier for early risers) - we would have liked to get up and us the pool before we left at 7am.
눇For the size of the room, it was very comfortable. Even though it was right by busy freeway, the room was quiet. It had easy access to all parts of town. Map of town they gave us was exceptional. We really appreciate the early check-in as it gave us more time to visit the town. Checkout was also very easy. If we visit Flagstaff again, we will book this hotel again.
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