118 West Main Street, Elmsford, NY 10523, United States of America
#3 of 5 hotels in Elmsford
Guests' ChoiceBased on 382 hotel reviews
6.9Cleanliness
7.5
Comfort
7.4
Location
7.8
Facilities
7.1
Staff
8.3
Value for money
7.0
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 11, 2024
Maria
United States of AmericaI would have liked half and half for my coffee, and maybe a better selection of breakfast items, but I understand with the rates I paid, this is what you get. The bed seemed smaller than a queen, but maybe my husband and I are bigger! :)
The manager Amanda was so helpful, and so nice! Plenty of parking, room was good.
Stayed in April 2024
Reviewed: April 4, 2024
Chui
CanadaNo breakfast in fact, hairdryer was damaged and no staff had come to fix.
Stayed in March 2024
Reviewed: April 3, 2024
Mrs
United States of AmericaThe water in the shower took way to long to heat up and it was confusing on how to work the shower, the door on one of the rooms kept giving us a problem to get into, parking wasn't ideal
The friendly staff, the location , the rooms
Stayed in March 2024
Reviewed: March 31, 2024
Katherine
United States of AmericaBreakfast was not satisfactory.
Stayed in March 2024
Reviewed: March 25, 2024
Tatyanna
United States of AmericaThe room, bathroom and kitchen look very outdated.
Need to modernize the rooms more and have comfortable beds, blankets and pillows.
Stayed in March 2024
Reviewed: March 18, 2024
Jessie
United States of AmericaWhen i ask for plates cups and fork the staff told me there’s no available
Its closed to my working site,the room is cleaned but need to place some toothpaste,toothbrush,plates cups , plates and fork
Stayed in March 2024
Reviewed: March 14, 2024
Patty
United States of AmericaThe plumbing in our room was not draining properly in the sink, room service never came by to freshen up our room when they were scheduled to come by, and the vending machine was broken downstairs. I had to call to make sure it didn’t charge $300 to my card since the display said it did. The laundry washing machine was leaking all over the floor.
The property had everything we needed in our room. Fridge, stove, laundry. I loved the property manager, she was very friendly and helpful!
Stayed in March 2024
Reviewed: March 13, 2024
Jessie
United States of AmericaI forgot my credit card in the room and it was use to purchase to cvs pharmacy,they used to buy it in MTA amd they used in la guadalupana restaurant and in Julias gift shop too, Its my mistake to forgot ny credit card But who ever cleaned that room 302 hope you good
Clean and the staff is helpful
Stayed in March 2024
Reviewed: February 23, 2024
Berry
United States of AmericaThe room location was loud. I’m not sure what was happening but it sounded like a party was going on outside in the parking lot. The air conditioning & heating console was loud. I was going to request to change rooms but the vibe I got from staff was like they didn’t want to be bothered. So I stayed for 3 hours and went to another place.
Location
Stayed in February 2024
Reviewed: February 22, 2024
Andy
United States of AmericaRoom was dingy
Staff at front desk was exceptional.
Stayed in February 2024
Reviewed: February 5, 2024
Jessie
United States of AmericaNo toothbrush/toothpaste
The price is good
Stayed in February 2024
Reviewed: January 8, 2024
Bianca
United KingdomBreakfast and not a variety of choice.
The staff very friendly.
Stayed in January 2024
Reviewed: December 30, 2023
Deborah
United States of AmericaFor a the large siize of this hotel we were surprised that this hotel did not have a restaurant that offered a nice hot breakfast and offered no breakfast options at all. You should add a breakfast eatery or at least breakfast sandwiches and coffee.
It was clean and a good value
Stayed in December 2023
Reviewed: December 26, 2023
Steele
United States of AmericaLocation
Stayed in December 2023
Reviewed: December 5, 2023
Joanne
United States of AmericaThe hot water heater was malfunctioning so there was no hot water when we arrived after a long drive. Was repaired by next day
Stayed in November 2023
Reviewed: November 26, 2023
Robert
United States of AmericaNo ice machine. At 10am I went to look for coffee and it was all put away. Dog barking from the next room.
Location. Comfort.
Stayed in November 2023
Reviewed: November 25, 2023
Gavin
United States of AmericaNo complaints
Cleanliness
Stayed in September 2023
Reviewed: November 25, 2023
Gavin
United States of AmericaThe dirty sink in the bathroom I should of took a picture
Location
Stayed in October 2023
Reviewed: November 25, 2023
Gavin
United States of AmericaWhile brushing my teeth I observed mold in the sink from the mirror disgusting.
The location
Stayed in November 2023
Reviewed: November 25, 2023
Paris
United States of AmericaNo ice machine .
Location. Comfort.
Stayed in November 2023
Reviewed: November 5, 2023
Tammy
United States of AmericaDid not feel safe with parking garage detached behind hotel, room was not clean, carpet was old and price too high for room in this condition.
The beds were very comfortable. Easy to get to Westchester Medical.
Stayed in October 2023
Reviewed: October 21, 2023
Laura
United States of AmericaThere were no basic dishes at all. I Just wanted/expected a coffee maker and a cup. I didn't want to order a"package" of dishes!! Especially when you arrive late, what a hassle and waste.
It was ok
Stayed in September 2023
Reviewed: October 12, 2023
John
United States of AmericaBathroom sink sprayed in your face when you turn on the water. They could not find my reservation when checking in.
Breakfast was a granola peanut bar and a coffee
Stayed in October 2023
Reviewed: October 12, 2023
Jennifer
United States of AmericaParking is a pain -garage is not attached to hotel, so multiple elevators needed to get back and forth to car. Morning coffee was awful -pretty much brown water. Expensive stay for quality of room.
Location is good, check in was easy, room was clean.
Stayed in October 2023
Propiac, France
Pompei, Italy
Chengdu, China
Sooke, Canada
Memphis, USA
Steyrling, Austria
Milan, Italy
Tatai, Cambodia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content