3300 Interstate 10 Service Road West, Metairie, LA 70001, United States of America
#15 of 17 hotels in Metairie
Guests' ChoiceBased on 117 hotel reviews
5.3Cleanliness
6.2
Comfort
6.3
Location
7.2
Facilities
5.9
Staff
7.4
Value for money
6.0
Free WiFi
10.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 2, 2024
Shaquitta
United States of AmericaI couldn’t use cash at all it was 4am and I had. I money on a card and couldn’t load a card that late I was offering to pay 200$ out of pocket but they still turned it down
Stayed in February 2024
Reviewed: February 5, 2024
Julia
United States of AmericaThe window leaked when it rained. The floors were sticky and I still haven't got my deposit back
Location and coffee was good
Stayed in February 2024
Reviewed: January 23, 2024
Yolanda
United States of AmericaThey never refunded me my 100.00
Room
Stayed in December 2023
Reviewed: November 27, 2023
John
United States of AmericaNot clean, faucet to the shower wouldn’t stop running and the bed was uncomfortable
It was a safe area and the staff was nice
Stayed in November 2023
Reviewed: November 6, 2023
Darren
United KingdomWhy deposit money I m unhappy with this I dunno they will pay back my money deposit??
Staff is friendly
Stayed in November 2023
Reviewed: July 18, 2023
Danielle
United States of AmericaGPS could not locate hotel address
Stayed in April 2023
Reviewed: May 15, 2023
William
United States of AmericaRoom was very outdated. Really need to upgrade furniture and make more modern...dresser drawers wouldn't stay closed like room was leaning. Bathroom walls really need painting lots of repairs. Toilet leaks at base. No vanity to put your stuff on...just a sink with no counter. Shower head so low couldn't wash hair with it. Only 1 trash can in whole room. Advertise free breakfast...which was coffee and oatmeal packets.
Location
Stayed in May 2023
Reviewed: April 17, 2023
Diamond
United States of Americamy deposit wasn’t refunded and I had to dispute with my bank.
nothing special
Stayed in April 2023
Reviewed: March 11, 2023
Mary
United States of AmericaYour ad said ‘no deposit required.’ I was surprised and therefore unprepared to pay $100 deposit when I reached the hotel. 🤨
Stayed in March 2023
Reviewed: February 20, 2023
Ricky
United States of Americawhere I need to beginning with the lighting three out four lights were out two missing bulbs and the other two burnt out , the ironing board was broke and coming back that night from outing I noticed the hotel room door had a one to two inch gap from the door jam . The bathroom sink would not stop running when cut off , they had hair in the towels and tub also the trash can in the restroom had streak of brown stuff on the inner and outside didn’t want to know what was it , upon on checkout they were three baby Roaches on the wall about the shower . This hotel wasn’t worth 450 a night staying the reason of choosing this location was because of the first hotel reservation was cancelled At another location because of over booking and we drove a very long ways to get here .
the front Desk lady was awesome very nice and courteous
Stayed in February 2023
Reviewed: September 6, 2022
Terrance
United States of AmericaFirst room we were offered was flooded with water, outside was dirty and trash needed emptying. Saw a couple bugs, bad smell and floor was not fully vacuumed.
Good location and pet friendly
Stayed in September 2022
Reviewed: August 1, 2022
Taplette
United States of AmericaIHOP in walking distance
Stayed in July 2022
Reviewed: March 29, 2024
Courtney
United States of AmericaWithout saying anything bad I immediately lady after I didn’t see a reason to stay & it was smelly
Location
Stayed in March 2024
Reviewed: March 27, 2024
Melissa
United States of AmericaThe roach I found in my room. How horrible the room smelled. The toothpaste all over the bathroom wall up to the ceiling. How dirty the floor was. How dusty the tables and TV were. Just very run down. The girl at the desk during the day couldn’t get off her phone long enough to have a conversation about check in/out. She was incredibly rude!
N/A
Stayed in March 2024
Reviewed: March 22, 2024
John
United States of AmericaThere is not enough blanket.. 3 pillows for 2 guests that were flat as pancakes rooms smelled like smoke, and I say rooms because we got moved to another one after we checked in to our first one that was smoked in..broken bathroom vanity no dishes or pots at all in room even though you have a kitchenette..burner on stove did not work..stove looked like it was from a junkyard. And charged for early check-in..
We didn't like anything about the place.
Stayed in February 2024
Reviewed: March 22, 2024
Brittni
United States of AmericaI did not like the fact that one of their staff members walked in the hotel room in me while I was naked three times. They had broken stuff in the closet.
That it’s quiet
Stayed in March 2024
Reviewed: March 14, 2024
Wallace
United States of AmericaThe room was dirty with roaches
Stayed in March 2024
Reviewed: March 13, 2024
Naveen
United States of Americaevery thing rooms are very small and beds are very small no cleanly ness no kitchen utensils break waste nothin is there no bread atleast think some alternates before booking
nothing went well
Stayed in March 2024
Reviewed: March 13, 2024
Gopireddy
United States of AmericaOld rooms, smell , no cleanliness, AC doesn’t work port
No breakfast.only fruits , muffin and coffee
Stayed in March 2024
Reviewed: February 25, 2024
Shamekiya
United States of AmericaRoom was open on arrival, toilet didn't flush,towels had stains,tub had hair, fridge smelled old. No front desk personnel to discuss issues.
Check in was quick.
Stayed in February 2024
Reviewed: February 21, 2024
Alissa
United States of AmericaThe staff. My water dripped in the room 24/7 no heat in 309 Night staff is rude and morning. Morning was arguing with a guest in-front of guest. My first stay here there was no shower curtain in my room and the heat didn’t work this was 310
The location.
Stayed in February 2024
Reviewed: February 20, 2024
Robert
IndiaShower did not work I told staff nothing was done to fix it
Cock roaches in room 120
Stayed in February 2024
Reviewed: February 19, 2024
Tawanya
United States of AmericaRoom had roaches
Nothing
Stayed in February 2024
Reviewed: February 19, 2024
Symeria
United States of AmericaNot clean , mold in tub , sink nasty , rush on stove. Light made a loud noise.
The staff was nice !
Stayed in February 2024
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