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52-34 Van Dam Street, Queens, NY 11101, United States of America
May 15, 2016
May 3, 2016
눉Location is not good. You have to walk 20 minutes to metro station. They are providing shutle service to the station every half an hour, but when you are coming back you have to call and wait or walk. This always takes you at least 40 minutes to Manhattan even if it is only few metro station away. When I was there, there was no metro service from nearest station in direction Manhattan from 10 AM till 4 PM and that makes position of this hotel even worst. It is not a bad hotel, but rating it has on booking is above the real value of this hotel. I think the reason for this is manager, which send you personal e-mail and is asking you to give all 9 and 10 grades in every survey you will take about hotel. I personally don't like this approach and it is one of the reasons for my not so good opinion about this place. I also saw personally that ladies working in breakfast area were pretty upset after one young lady (one of the managers I suppose) came and had a word with them. One of these ladies almost cried after that...
눇Breakfast is very nice and it is above average for this type of hotels. Rooms are not too big compared to other American hotels, but compared to European hotels it is a standard room. It is clean and quiet.
May 11, 2016
눇of all the times I've stayed in times square while visiting New York, this time wins over them all. Not only was everything perfect on the hospitality side of the hotel, they even had a shuttle running to bring us to the train which we weren't aware of when booking :) will be staying again and passing on my experience to people thinking of travelling to NY.
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