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  5. Reviews of Fairfield Inn by Marriott Las Cruces

Reviews of Fairfield Inn by Marriott Las Cruces This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2101 Summit Court, Las Cruces, NM 88011, United States of America

#24 of 40 hotels in Las Cruces

Guests' Choice

Review Score

Based on 66 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.2

  • Location

    8.7

  • Facilities

    7.8

  • Staff

    8.9

  • Value for money

    7.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 1, 2024

    7.0
    decent place to stay over night
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    cleanliness

    breakfast

    Stayed in March 2024

  • Reviewed: January 16, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    TV needs replacing.

    Friendly staff. Room was very comfy and clean. Breakfast was great!!

    Stayed in January 2024

  • Reviewed: January 8, 2024

    8.0
    Nice place to stay in Las Cruces. Breakfast was good too.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    The bathrooms could have smelled less like a moldy shower curtain......

    I was hoping that the Fairfield had a Tesla charger for my car. I think I mistakenly thought it did. Maybe in the future this will be added to your property? so many drivers esp from SOCAL have Teslas and it might attract even more guests to your property.

    Stayed in January 2024

  • Reviewed: November 17, 2023

    9.0
    Would stay here again
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Quiet, good location

    Stayed in November 2023

  • Reviewed: October 9, 2023

    8.0
    Great location
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The structures were old, dirty, and out of date for the price of the place.

    The breakfast was delicious.

    Stayed in October 2023

  • Reviewed: September 10, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Price

    Everything

    Stayed in September 2023

  • Reviewed: July 14, 2023

    8.0
    Convenient & did the Jo
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Kind of boring looking on the outside. Nice inside. Could hear people talking.

    The breakfast, the pool for my kids

    Stayed in July 2023

  • Reviewed: June 16, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Very nice facility and friendly staff. Location near a busy street meant we had more traffic noise than anticipated.

    Stayed in March 2023

  • Reviewed: December 12, 2022

    9.0
    Wonderful
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was not up to par. Sausages served were not good.

    Nice clean comfy room

    Stayed in December 2022

  • Reviewed: October 2, 2022

    8.0
    Very Good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    carpet

    staff

    Stayed in July 2022

  • Reviewed: July 1, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Rooms not that clean. Baseboards were filthy. Dining area tables need cleaning after each use.

    LauraLye was the best. She was so friendly, and caring. She has a beautiful smile and cares about customer service.

    Stayed in June 2022

  • Reviewed: May 9, 2022

    7.0
    Very comfortable and good location, but breakfast was lacking.
    • Leisure trip
    • Couple
    • Larger Guest room, 2 Queen, Sofa bed
    • Stayed 1 night

    Having stayed at a number of similar grade Marriott properties for business and pleasure over the years, the included breakfast fell below typical standards. We arrived shortly after breakfast hours began (6:30 a.m.), and the "hot" food (scrambled eggs, sausage patties) was warm at best. The hot water (kept in a vacuum pitcher) was lukewarm at best, and completely unsuitable for adding to the provided oatmeal packages. Perhaps this was just an "off" day, but it was disappointing given our decision to eat at the hotel.

    The room was very comfortable, which I have come to expect from Marriott properties. A "bad news/good news" aspect of this location is that one side of the hotel is directly adjacent to a freeway. Since we were placed in a room on "that side", we found that the noise level wasn't too bad unless an emergency vehicle or loud truck passed by. Generally speaking the traffic was light in the evening hours.

    Stayed in May 2022

  • Reviewed: March 11, 2022

    7.0
    Good
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Fox News in the breakfast room

    Almost everything

    Stayed in March 2022

  • Reviewed: June 21, 2021

    7.0
    Good
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast Pool closed

    The beds were really comfortable and the room was clean . The coffee was not in the room but i went down to ask for some and they gladly gave me everything . Also the pool is still closed and the breakfast was not it. The eggs were super salty and the bacon was as thin as a paper . Staff was really nice tho.

    Stayed in June 2021

  • Reviewed: January 28, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Larger Guest room, 2 Queen, Sofa bed
    • Stayed 2 nights
    • Submitted from a mobile device

    For 2 days was over 400 dollars

    Cleaness location

    Stayed in January 2024

  • Reviewed: September 30, 2023

    2.0
    Very Poor
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    They double charged me. Booking.com charged me. And so did the hotel. Full price. Had to call multiple times to rectify it.

    Stayed in July 2023

  • Reviewed: July 14, 2023

    10
    Was a great week there super close to the ball fields.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    None

    Close to the baseball fields!

    Stayed in July 2023

  • Reviewed: June 5, 2023

    5.0
    I won’t stay here again, mainly because of the bed. And the lighting was terrible.
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    see previous comment. Way too expensive for what we got.

    The location was  great. The breakfast was good. The air conditioner worked well in the room but the bed was terrible. And it was very dark. I was expecting better for the price.

    Stayed in June 2023

  • Reviewed: May 26, 2023

    10
    Great value, clean, comfortable, and fantastic staff makes this property one to use again and again!
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night

    A/C unit was just a little loud, but it's truly no big deal.

    Lauralye was absolutely spectacular! Friendly, genuine and really couldn't enough to ensure I was truly welcomed, comfortable and pleased. She provided some the best service I've had working with hotel guest relations personnel, I've I stay in hotels more than frequently.

    Stayed in May 2023

  • Reviewed: January 3, 2023

    10
    Lillann at check in was so friendly. She looked up my Bonvoy number.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was great! The blueberry scones!

    Stayed in January 2023

  • Reviewed: December 30, 2022

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The room didn’t have hand soap, and the air conditioning/heating unit was extremely loud. The breakfast area isn’t nearly big enough to comfortably enjoy. We had to take the food to go.

    Parking was easy and convenient.

    Stayed in December 2022

  • Reviewed: December 29, 2022

    1.0
    Poor poor poor!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    The hotel turned us away despite having a pre paid reservation. Businesses occasionally mess up but they did nothing to rectify the issue and simply blamed the third party booking service. Several other people were actually screaming at the front desk person. It was literally the worst hotel experience I’ve ever had in my entire life.

    The hotel turned us away despite having a pre paid reservation. Businesses occasionally mess up but they did nothing to rectify the issue and simply blamed the third party booking service. Several other people were actually screaming at the front desk person. It was literally the worst hotel experience I’ve ever had in my entire life.

    Stayed in December 2022

  • Reviewed: March 5, 2022

    10
    Very reasonable price and room was very clean.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The room was clean and plenty of towels to utilize to our expectations. The price for the hotel was reasonable price. Breakfast was very good and plenty. Water was available to take for traveling home 7 hrs drive.

    Stayed in March 2022

  • Reviewed: January 2, 2022

    5.0
    I won't be staying here again.
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    I was not informed about the need to request room service. I assumed my room would be freshened up while I was out. Disposable cups were not provided. Fridge/Freezer did not work. I confirmed it was plugged in and it still didn't work. The breakfast buffet was the worst I ever had. 1st day: salty eggs, no meat provided, no waffle maker. 2nd day: salty eggs, sausage. Very limited and not tempting at all. I had to go out to a restaurant to eat a decent breakfast. Also the ice maker was ghetto rigged & broken. I first had to push the lever, then pull up on the broken lever in order to get the ice out.

    Location is great. Convenient central location. Stayed here a couple of years ago and it was a wonderful experience. Great breakfast buffet, clean room each day, working fridge. That's why I chose it again. After my most recent experience, I will not be staying here again.

    Stayed in December 2021

Showing 1 - 25

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