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  5. Reviews of Fairfield Inn & Suites Raleigh Crabtree Valley

Reviews of Fairfield Inn & Suites Raleigh Crabtree Valley This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2201 Summit Park Lane, Raleigh, NC 27612, United States of America

#54 of 101 hotels in Raleigh

Guests' Choice

Review Score

Based on 110 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.9

  • Location

    9.0

  • Facilities

    8.4

  • Staff

    9.1

  • Value for money

    8.4

  • Free WiFi

    6.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 24, 2024

    9.0
    Overall I enjoyed my stay and I would stay again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    There was a short period of no hot water. I was getting ready to shower after several minutes of trying to adjust the water temperature, I finally went to the front desk to ask about the hot water. I felt like an email should had been sent out to inform the occurrence.

    The convenience of the location of the hotel was perfect.

    Stayed in February 2024

  • Reviewed: November 16, 2023

    8.0
    It was good.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Overall price was high. Some breakfast items were below average (eggs).

    Staff were very good. Breakfast was adequate but not great. Location was good.

    Stayed in November 2023

  • Reviewed: November 7, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Horrible pillows. Breakfast was pretty bad.. bagels hard as a rock

    Location

    Stayed in November 2023

  • Reviewed: October 25, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Coffee was terrible.Regarding location, it was very dangerous to make a U turn onto Glenwood Avenue from I 440.

    Just about everything.

    Stayed in October 2023

  • Reviewed: October 23, 2023

    8.0
    Decent and would stay again
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    No hot water

    Location was great! Didnt have breakfast times are too early

    Stayed in October 2023

  • Reviewed: October 12, 2023

    8.0
    I may stay again.
    • Leisure trip
    • Travelers with friends
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The lighting in the room was not good at all. I feel it need a light fixture on the ceiling and not just small lamps by the beds. The A/C was ok but not what i thought it was going to be especially being a Marriott property. I survived but honestly it can be a lot better.

    The location was perfect. The long mirror in the room was great as well. Friendly staff.

    Stayed in October 2023

  • Reviewed: May 8, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    The breakfast could be better. More fresh options than packaged. Overall it was ok.

    It was in a central location to everything I needed to get to. I would definitely stay again. The rooms were clean and comfortable.

    Stayed in May 2023

  • Reviewed: May 6, 2023

    9.0
    Overall it was a very pleasant stay. I would book again for sure.
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was absolutely no alarm clock or clock at all. Woke up at noght and had no idea what time it was. Had to fumble around for my phone. That I didnt like.

    The room was nice and rhe bathroom water preassure was fantastic. Loved the size of the smart tv.

    Stayed in May 2023

  • Reviewed: May 1, 2023

    8.0
    Clean, nice peaceful stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    no complaints

    very clean

    Stayed in April 2023

  • Reviewed: April 4, 2023

    7.0
    Convenient to get to PNC Arena
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Cleaner environment

    Proximity to PNC Arena

    Stayed in April 2023

  • Reviewed: September 22, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The check in and out If I am paying for 2 nights then My check in shouldn’t be at. 4 pm

    It was right I. the middle of everything did not have to travel far to way shop

    Stayed in September 2022

  • Reviewed: August 22, 2022

    8.0
    First time in Raleigh, NC
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The free breakfast could've been better and try to have brochures for your visitors to help them find things to do in your city.

    I like the price and the location.They also were following the covid protocol, rooms were clean and the customer service was very friendly.

    Stayed in August 2022

  • Reviewed: July 23, 2022

    8.0
    Very convenient location to PNC Arena!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Parking was scarce and tight!

    Breakfast was fine—lobby was under renovation so that limited the space.

    Stayed in June 2022

  • Reviewed: July 10, 2022

    7.0
    Good
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I wanted a pool with my stay so I chose this spot, however, it rained the whole day and night..😑😶

    The location was very convenient to entertainment and attractions..

    Stayed in July 2022

  • Reviewed: July 6, 2022

    9.0
    Had a very enjoyable stay.
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 5 nights
    • Submitted from a mobile device

    NA

    Nice sized room. Hotel near mall.

    Stayed in July 2022

  • Reviewed: June 27, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Batteries in the remote were dead, the lady in the breakfast area removed food as we were trying to get some. She said it was from 6:30 to 9:30. It was 9:30 but give us a break!! Really!! Taking food away before we could get some!! Sorry you were having a bad day LADY!!

    Very clean

    Stayed in June 2022

  • Reviewed: June 19, 2022

    7.0
    great value, construction and all.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    beds weren’t quite as comfortable as Fairfield Inn normally is

    location is very convenient

    Stayed in June 2022

  • Reviewed: June 13, 2022

    7.0
    Good
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night

    Hard to get the room cool enough.

    I left before breakfast. Location was great.

    Stayed in June 2022

  • Reviewed: May 8, 2022

    9.0
    Wonderful
    • Leisure trip
    • Group
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    location

    Stayed in May 2022

  • Reviewed: March 29, 2022

    9.0
    Solid choice for a night in Raleigh, NC
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Noisy room heater.

    Warmth of desk greeting and location of room considering our age.

    Stayed in March 2022

  • Reviewed: March 24, 2022

    7.0
    Good
    • With a pet
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    My shower never got hot, so I had to take a lukewarm shower, but it wasn’t the worst thing. Breakfast didn’t offer any hot foods, unfortunately. It was a cereal and milk kind of situation.

    Staff was friendly and helpful. The room was large and comfortable.

    Stayed in March 2022

  • Reviewed: December 23, 2021

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    It was very nice

    Stayed in October 2021

  • Reviewed: December 17, 2021

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Stay was great

    Stayed in December 2021

  • Reviewed: October 26, 2021

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 14 nights

    breakfast was very basic, but edible

    Stayed in October 2021

Showing 1 - 25

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