7225 Vista Drive, West Des Moines, IA 50266, United States of America
#16 of 22 hotels in West Des Moines
Guests' ChoiceBased on 213 hotel reviews
8.0Cleanliness
8.7
Comfort
8.7
Location
8.9
Facilities
8.4
Staff
8.9
Value for money
8.1
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End of dialog contentReviewed: April 8, 2024
Christine
United States of AmericaFinding things from previous occupants
Location, staff
Stayed in March 2024
Reviewed: April 2, 2024
Peterson
United States of AmericaI didn't like the room decor..too. bright. I can live with that for one night. The room was handicapped accessible however I would have liked a counter in the bathroom for cosmetics, toothbrush, etc .
Breakfast was typical fairfield food...adequate. The bed was excellent and so was the location. Staff was polite and helpful.
Stayed in April 2024
Reviewed: November 18, 2023
Tresa
United States of AmericaI was way upset cause when I booked online it said 110.00 that was after taxes nut then when I got there and paid it was 140.00
Stayed in November 2023
Reviewed: November 10, 2023
Frost
United States of AmericaHave a roll in shower and a vanity around sink. Floor was slippery, and I was in a handicapped room. Beds need to be lowered.Add a Vertical grab bar by toilet.
Very nice eggs were good,liked the muffins
Stayed in November 2023
Reviewed: October 29, 2023
Lisa
United States of AmericaWhen I booked the rooms, I was basing my booking on the online descriptions that claimed one room slept 5 adults and one room slept 4 adults because we did, indeed, have 9 adults who needed to sleep in these two rooms. The room described as sleeping 5 had only two queen beds and no pull-out sofa. We got a rollaway bed for that room (which also had such a strong offensive odor—like dirty gym socks—that we bought room freshener to try to make it bearable). The second room was described as sleeping 4 adults but it had one king bed and a loveseat-sized pullout bed so it only slept 3. We used our own inflatable mattress for that room. We also only had two washcloths and three towels in that room.
The breakfast was good and the location was literally perfect for our wedding event. The front desk attendant was GREAT! He was so friendly and welcoming and tried to help us solve our crowded room conditions. The motel was surprisingly quiet for how many kids were there for a football tournament.
Stayed in October 2023
Reviewed: September 8, 2023
Rick
United States of AmericaFine
Stayed in September 2023
Reviewed: August 29, 2023
Mark
United States of AmericaBreakfast was ... meh. Frozen food, likely from big corporate distributer, microwave re-heated. Rubbery eggs. Coffee was a little thin. Good thing I am not a big breakfast eater.
Very very quiet room. Extremely comfortable bed. We slept very well.
Stayed in August 2023
Reviewed: August 24, 2023
Lucy
United States of AmericaCleanliness of the room. Also the check out time being 12pm instead of 10am, helped to not feel rushed to leave in the morning, especially after a long day of driving.
Stayed in August 2023
Reviewed: August 18, 2023
Larry
United States of AmericaThe bathroom in the original room meant for wheelchair access had no counter, just a sink. In other words there was no place to set down things like a makeup kit in this room's bathroom. The other rooms all had counters I believed. Ask which kind of room you will get at reservation time. Also they should add personal safes where needed.
Loved that they cheerfully moved us from a room meant to be used by a person that needed the extra space in the bathroom to navigate from a wheelchair. It was apparently the only room for us when we checked in late, but we were moved the next night. All this during the Iowa State fair when they were 100% booked some nights.
Stayed in August 2023
Reviewed: August 17, 2023
Christine
United States of Americamy room was right off the elevator and about the front desk--I could hear many conversations thru the walls. it was loud.
Stayed in August 2023
Reviewed: August 16, 2023
James
United States of AmericaNo light in tub shower, but minor inconvenience.
Comfortable and clean. Old hotel, well cared for.
Stayed in August 2023
Reviewed: August 14, 2023
Dan
United States of AmericaEggs cold , sausage was tastless
Coffee was good
Stayed in August 2023
Reviewed: July 28, 2023
Karen
United States of AmericaNo complaints
Easy on and off expressway, clean and economical
Stayed in July 2023
Reviewed: July 18, 2023
Lee
United States of AmericaService and cleanliness of halls and elevator. They tried to charge me double for my room and it took an excessive amount of time to try to fix it and I'm not sure it's even fixed yet or not because my credit card company still says they charged me more than what I was supposed to be billed for. Not happy wasting time on trying to get mistakes fixed and staff gave me a business card for management that no longer works there.
Room, breakfast, and shower
Stayed in July 2023
Reviewed: July 13, 2023
Steve
United States of AmericaLocation was right off the expressway. Which was perfect for us, with a great little pub next door.
Stayed in July 2023
Reviewed: June 30, 2023
Brenda
United States of AmericaSmell of drugs in hallway.
Good breakfast, close food for dinner and close gas.
Stayed in June 2023
Reviewed: May 30, 2023
Joann
United States of Americawas close to our event we were attending . Easy to get to.
Stayed in May 2023
Reviewed: May 22, 2023
Katie
United States of AmericaThe pullout sofa was really only a single and with 2 kids it was a little tight.
The staff were amazing! The location was really easy to get to and tons of stuff nearby.
Stayed in May 2023
Reviewed: April 5, 2023
Charles
United States of AmericaCarpet in room has just started splitting at a seam. Not a big deal now, but will need attention soon.
Great location, quiet, clean, friendly staff. Breakfast was good.
Stayed in April 2023
Reviewed: March 6, 2023
Deborah
United States of AmericaI have no issues.
The staff was very friendly and professional. We arrived at 10 pm and left about 5:30 am the next day so did not get to enjoy the buffet or any of the other amenities. But the rooms were clean, the beds were very comfortable.
Stayed in March 2023
Reviewed: February 13, 2023
Julie
United States of Americafurniture in rooms should be updated - showing wear & tear
location - price - clean
Stayed in February 2023
Reviewed: January 2, 2023
Debbie
United States of AmericaJust some very small things. The TV wasn’t situated somewhere where it was easily seen from the sofa bed. It could be turned so it was visible, though. It would have helped if the hair dryer would be hung up somewhere in the bathroom. I thought there wasn’t one until I saw the bag in the entry closet with the hair dryer in it. I also was expecting a clock, but because there was a night stand nearby where I recharged my phone, I was able to use my phone to keep track of time. Finally, I was scared to use the pool at first because the glass roof was leaking from excess snow, but after that issue resolved itself, I felt comfortable using the pool.
There was a gas station and some fast food restaurants that you could walk across the parking lot to get to. You didn’t have to mess with getting in a car to find something to eat or to find a gas station to fill up the gas tank The breakfast host was diligent about keeping the breakfast bar stocked and cleaning around the bar and wiping down the tables once guests left. The Belgian waffles were great. They are more practical than the pancake machines or waffle griddles I have run into at other accommodations. All you had to do was pop one in a toaster, and you had a terrific tasting waffle. I enjoyed having an indoor pool to go to. It was nice and warm, and there were plenty of towels available. I also was impressed there was a lift option for individuals with physical disabilities. I know someone who might appreciate that a lodging facility would have that available.
Stayed in January 2023
Reviewed: January 2, 2023
Mary
United States of AmericaI told them that it was our 40th wedding anniversary and they gave us a free upgrade 😁
Stayed in January 2023
Reviewed: September 23, 2022
Lee
United States of AmericaCleanliness in the halls and elevator
Breakfast and comfort
Stayed in September 2022
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