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  5. Reviews of Fairfield Inn & Suites Des Moines West

Reviews of Fairfield Inn & Suites Des Moines West This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

7225 Vista Drive, West Des Moines, IA 50266, United States of America

#16 of 22 hotels in West Des Moines

Guests' Choice

Review Score

Based on 213 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.9

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 8, 2024

    7.0
    Ok
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Finding things from previous occupants

    Location, staff

    Stayed in March 2024

  • Reviewed: April 2, 2024

    7.0
    It fit my needs very well.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I didn't like the room decor..too. bright. I can live with that for one night. The room was handicapped accessible however I would have liked a counter in the bathroom for cosmetics, toothbrush, etc .

    Breakfast was typical fairfield food...adequate. The bed was excellent and so was the location. Staff was polite and helpful.

    Stayed in April 2024

  • Reviewed: November 18, 2023

    7.0
    Otherwise it was a good stay nice place good breakfast
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    I was way upset cause when I booked online it said 110.00 that was after taxes nut then when I got there and paid it was 140.00

    Stayed in November 2023

  • Reviewed: November 10, 2023

    9.0
    Staff very kind and friendly. Good breakfast. Reasonably priced
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Have a roll in shower and a vanity around sink. Floor was slippery, and I was in a handicapped room. Beds need to be lowered.Add a Vertical grab bar by toilet.

    Very nice eggs were good,liked the muffins

    Stayed in November 2023

  • Reviewed: October 29, 2023

    7.0
    The location, breakfast, and front desk attendant were great. The rooms were not as described online
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    When I booked the rooms, I was basing my booking on the online descriptions that claimed one room slept 5 adults and one room slept 4 adults because we did, indeed, have 9 adults who needed to sleep in these two rooms. The room described as sleeping 5 had only two queen beds and no pull-out sofa. We got a rollaway bed for that room (which also had such a strong offensive odor—like dirty gym socks—that we bought room freshener to try to make it bearable). The second room was described as sleeping 4 adults but it had one king bed and a loveseat-sized pullout bed so it only slept 3. We used our own inflatable mattress for that room. We also only had two washcloths and three towels in that room.

    The breakfast was good and the location was literally perfect for our wedding event. The front desk attendant was GREAT! He was so friendly and welcoming and tried to help us solve our crowded room conditions. The motel was surprisingly quiet for how many kids were there for a football tournament.

    Stayed in October 2023

  • Reviewed: September 8, 2023

    8.0
    Very reasonable, clean a d quiet.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Fine

    Stayed in September 2023

  • Reviewed: August 29, 2023

    9.0
    Quiet room, courteous staff, conveniently off the interstate
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Breakfast was ... meh. Frozen food, likely from big corporate distributer, microwave re-heated. Rubbery eggs. Coffee was a little thin. Good thing I am not a big breakfast eater.

    Very very quiet room. Extremely comfortable bed. We slept very well.

    Stayed in August 2023

  • Reviewed: August 24, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    Cleanliness of the room. Also the check out time being 12pm instead of 10am, helped to not feel rushed to leave in the morning, especially after a long day of driving.

    Stayed in August 2023

  • Reviewed: August 18, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The bathroom in the original room meant for wheelchair access had no counter, just a sink. In other words there was no place to set down things like a makeup kit in this room's bathroom. The other rooms all had counters I believed. Ask which kind of room you will get at reservation time. Also they should add personal safes where needed.

    Loved that they cheerfully moved us from a room meant to be used by a person that needed the extra space in the bathroom to navigate from a wheelchair. It was apparently the only room for us when we checked in late, but we were moved the next night. All this during the Iowa State fair when they were 100% booked some nights.

    Stayed in August 2023

  • Reviewed: August 17, 2023

    8.0
    Ill use this property again
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    my room was right off the elevator and about the front desk--I could hear many conversations thru the walls. it was loud.

    Stayed in August 2023

  • Reviewed: August 16, 2023

    8.0
    Old favorite
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    No light in tub shower, but minor inconvenience.

    Comfortable and clean. Old hotel, well cared for.

    Stayed in August 2023

  • Reviewed: August 14, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Eggs cold , sausage was tastless

    Coffee was good

    Stayed in August 2023

  • Reviewed: July 28, 2023

    9.0
    Very pleased with our quick over night stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    No complaints

    Easy on and off expressway, clean and economical

    Stayed in July 2023

  • Reviewed: July 18, 2023

    7.0
    Ok place to stay, not happy with the billing
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Service and cleanliness of halls and elevator. They tried to charge me double for my room and it took an excessive amount of time to try to fix it and I'm not sure it's even fixed yet or not because my credit card company still says they charged me more than what I was supposed to be billed for. Not happy wasting time on trying to get mistakes fixed and staff gave me a business card for management that no longer works there.

    Room, breakfast, and shower

    Stayed in July 2023

  • Reviewed: July 13, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    Location was right off the expressway. Which was perfect for us, with a great little pub next door.

    Stayed in July 2023

  • Reviewed: June 30, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Smell of drugs in hallway.

    Good breakfast, close food for dinner and close gas.

    Stayed in June 2023

  • Reviewed: May 30, 2023

    8.0
    Was bad timing the place was packed with kids in a ball tournament. Place was packed and they ran out of coffee and just
    • Travelers with friends
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    was close to our event we were attending . Easy to get to.

    Stayed in May 2023

  • Reviewed: May 22, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The pullout sofa was really only a single and with 2 kids it was a little tight.

    The staff were amazing! The location was really easy to get to and tons of stuff nearby.

    Stayed in May 2023

  • Reviewed: April 5, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Carpet in room has just started splitting at a seam. Not a big deal now, but will need attention soon.

    Great location, quiet, clean, friendly staff. Breakfast was good.

    Stayed in April 2023

  • Reviewed: March 6, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • King Room with Sofa Bed
    • Stayed 1 night

    I have no issues.

    The staff was very friendly and professional. We arrived at 10 pm and left about 5:30 am the next day so did not get to enjoy the buffet or any of the other amenities. But the rooms were clean, the beds were very comfortable.

    Stayed in March 2023

  • Reviewed: February 13, 2023

    9.0
    great location - great value - clean
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    furniture in rooms should be updated - showing wear & tear

    location - price - clean

    Stayed in February 2023

  • Reviewed: January 2, 2023

    9.0
    Nice hotel in a great location at a very reasonable price.
    • Leisure trip
    • Solo traveler
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Just some very small things. The TV wasn’t situated somewhere where it was easily seen from the sofa bed. It could be turned so it was visible, though. It would have helped if the hair dryer would be hung up somewhere in the bathroom. I thought there wasn’t one until I saw the bag in the entry closet with the hair dryer in it. I also was expecting a clock, but because there was a night stand nearby where I recharged my phone, I was able to use my phone to keep track of time. Finally, I was scared to use the pool at first because the glass roof was leaking from excess snow, but after that issue resolved itself, I felt comfortable using the pool.

    There was a gas station and some fast food restaurants that you could walk across the parking lot to get to. You didn’t have to mess with getting in a car to find something to eat or to find a gas station to fill up the gas tank The breakfast host was diligent about keeping the breakfast bar stocked and cleaning around the bar and wiping down the tables once guests left. The Belgian waffles were great. They are more practical than the pancake machines or waffle griddles I have run into at other accommodations. All you had to do was pop one in a toaster, and you had a terrific tasting waffle. I enjoyed having an indoor pool to go to. It was nice and warm, and there were plenty of towels available. I also was impressed there was a lift option for individuals with physical disabilities. I know someone who might appreciate that a lodging facility would have that available.

    Stayed in January 2023

  • Reviewed: January 2, 2023

    8.0
    we loved our stay❤️
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    I told them that it was our 40th wedding anniversary and they gave us a free upgrade 😁

    Stayed in January 2023

  • Reviewed: September 23, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Cleanliness in the halls and elevator

    Breakfast and comfort

    Stayed in September 2022

Showing 1 - 25

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