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100 Spring Valley Market Place, Spring Valley, 10977, United States of America
August 14, 2016
August 11, 2016
눉All the good fell apart when we were charged for no show for two rooms Very very upsetting Bookings.com was great but the hotel not so much On check we were assured to my daughters reservation would be cancelled so she could stay with me (I am handicapped and my husband was not able to accompany me) also another daughter couldn't go but her brother used and paid for her room Very upsetting to have to deal with these issues They didn't get resolved but not pleasant Doubt if we will stay at this hotel again and we travel there often as we have relatives in the area
눇The staff was very kind and helpful Especially the young man who was very kind to my 11 year grandson He is an asset to your company Great breakfast. Great pool Great room We had 4 rooms booked 8/16-8/17 very pleased. One of them was also booked for 8/15
August 14, 2016
눉The shower would not drain. We called front desk and someone came up with a (toilet) plunger and plunged drain. It drained very slowly after that. We rinced the tub trying to rid soap scum in between
눇Ok location &good of breakfast
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