2647 Parkway, Pigeon Forge, TN 37863, United States
#406 of 444 hotels in Pigeon Forge
Guests' ChoiceBased on 3304 hotel reviews
5.7Cleanliness
6.2
Comfort
6.4
Location
8.5
Facilities
5.9
Staff
7.1
Value for money
6.6
Free WiFi
6.6
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End of dialog contentReviewed: 22 April 2024
Patricia
United StatesIt needs some major updates and better maintenance, the couch needs to be trashed the plug ins are out of date and dangerous some are broken and exposed there was ants in the room and on the balcony if more pride was taken in the looks of the hotel it would be a very nice place to stay
The hotel is in a very good location
Stayed in April 2024
Reviewed: 22 April 2024
Megan
United StatesDirty, noisy, needs updating
The convience to attractions/restaurants
Stayed in April 2024
Reviewed: 20 April 2024
Kim
United StatesI didn’t like the fact that the house keepers came in my room while I was gone and the room wasn’t that clean we had to wipe off the countertops and the floor wasn’t swept
The location was great
Stayed in April 2024
Reviewed: 20 April 2024
Kathy
United StatesTrash container in front of room in parking lot blocking viewl
Staff. Size of room pool
Stayed in April 2024
Reviewed: 18 April 2024
Mark
United StatesConstruction
2 rooms
Stayed in April 2024
Reviewed: 17 April 2024
Sonia
United StatesThe room was dirty especially the shower, and the pool needs to be redone several ppl including some of my family got cuts and scrapes the pool bottom was so rough and it was dirty after we got in you could see how filthy it was!
The location and price
Stayed in April 2024
Reviewed: 16 April 2024
Manisha
United StatesOutside of room skip was there
Need more clean up
Stayed in April 2024
Reviewed: 15 April 2024
Sara
United StatesPaid full price for a room getting renovated
Walking distance to a lot of attractions
Stayed in April 2024
Reviewed: 15 April 2024
James
United StatesProperty in need of major TLC - repairs/updates and cleaning
Friendly staff and location
Stayed in April 2024
Reviewed: 11 April 2024
Bethany
United StatesThe heat didn’t work. The room next door fought all night. There was a shortage of towels.
The location was great
Stayed in April 2024
Reviewed: 10 April 2024
Elizabeth
United StatesThe crew was doing construction while we were there so the parking lot has dumpsters and garbage and the office was not the cleanest. The pool could be warmer and wished you didn't have to walk outside after you are in the pool. The office staff could be a little more friendlier and happy to be at their job. There is a limited amount of parking at the hotel, you will likely have to park in the parking lot behind the building across the street and at night it fills up due to the Pirates show.
The size of the room was perfect for our big group. We were not bothered for room cleaning, every morning we brought our towels out to the cleaning people and got fresh ones. Garbage was removed at this time too. Beds were comfortable. More lighting would be nice. We were on the 7th floor, so the view was amazing every day!!! Great place for the price.
Stayed in March 2024
Reviewed: 8 April 2024
Megan
United StatesOur room was located right at an ice machine so it was constantly loud throughout the night
The property is being renovated. Looks like our room was partially finished. So much space could have used a bigger fridge.
Stayed in April 2024
Reviewed: 7 April 2024
Peggy
United StatesMore plugs in, and some didn’t work, they were updating some rooms there, need to update that one.ceiling in last room.
3 king size beds, location, very pleasant and accommodating staff and house keepers.good size rooms. Overall we had a great time and happy all three had their own bed,
Stayed in April 2024
Reviewed: 7 April 2024
Matt
United StatesUnderconction
Location
Stayed in April 2024
Reviewed: 7 April 2024
Anime
United StatesStaff wasn’t the nicest and my rooms drawer was rotted could have cleaned a little better
I liked the pool and the location was just amazing from my room I could I watch the Ferris wheel for hours such a great location
Stayed in April 2024
Reviewed: 6 April 2024
Amanda
United StatesThe property in need of some renovations. Even though it's dated It could've been cleaned better. There was sticky soda on the balcony and stains on the couch. Also the door to the balcony wouldn't close but it was fine since we was on the 7th floor. The beds were comfortable. I would book this room if you just need a place to sleep but don't plan to be in the room much.
The area is convenient for those looking to stay on strip. Also the room was decently priced.
Stayed in April 2024
Reviewed: 6 April 2024
Nathan
United StatesWe could hear the neighbors all night long. Walls were thin. Staff also gave us the wrong key and we opened up the door to someone else's room.
Location and having the rooms closed off to each other so my kids had their own room
Stayed in March 2024
Reviewed: 5 April 2024
Hernandez
United StatesI wish it had a jacuzzi.
It had a front view to the Island in Pigeon Forge.
Stayed in April 2024
Reviewed: 2 April 2024
Brookshear
United StatesElevator was old
Stayed in April 2024
Reviewed: 1 April 2024
Tracy
United StatesIt was in the middle of being updated and things were not working.
It was close to a lot of activities
Stayed in March 2024
Reviewed: 28 March 2024
Sheena
United StatesHotel is a little outdated and 2 rooms with 2 tvs that you have to share 1 remote. Tv guide shows a lot of channels but they do not play on the tv. Asked the desk clerk about coffee creamer and she said if it wasn’t out then they don’t have it. Not friendly at all.
Convince to town
Stayed in March 2024
Reviewed: 27 March 2024
Sara
United StatesLack of parking, needed a deep clean, broken items in the room
Convent location
Stayed in March 2024
Reviewed: 26 March 2024
Lavonda
United StatesIt’s looks old and the parking
I love how they have the bedrooms set up
Stayed in March 2024
Reviewed: 20 March 2024
James
United StatesIt could have been cleaner. The floors in our room needed swept and mopped. Especially mopped.
Great location near the island.
Stayed in March 2024
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