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2647 Parkway, Pigeon Forge, TN 37863, United States of America
April 9, 2016
눉There is a picture of my socks after walking across the floor.
눇Nothing...The place was dirty, as you walk in the floors were dirty, not swept or mopped. The door did not close properly. The gap under the door as big enough a snake could crawl under IR any other bugs. No coffee pots no hair dryer. Not enough towels for 4 people. The first room we were given was room 207 upon our arrival the door was standing wide open. It smelled bad. I went down stairs and asked why the door was open she said she never knew and I also told her of the bad odor. Once more she said she didn't know why. I then asked for another room. When I got to it and saw what it looked like I went to tell her. She acted as if though she could not care less. I told her we were going to eat dinner and asked if she would look at it. When I got back she said she had not looked at it and it was still the same. I told her there was no coffee maker or hair dryer.She said nothing. My kids went to the pool there were no towels so I had to go the office to get 2. The pool was not much. So we stayed there and the next morning I had to wait until 8:00 for the office to open to get a hairdryer. I used it and took it back. I told the manager about the girl staff person from the day before. He could have cared less. I told him if the had of been my employee I would have sent her home. She was not interested in making any changes or correcting the problems. We did not eat their breakfast. It was not very well kept either. The manager did not ask if everything was okay. She was not an American and he DID NOT care. The door shook all night because of wind and we did not sleep well.
April 9, 2016
눉Bathroom is extremely small. To close the door you have to stand in the bathtub. Very little parking.
April 8, 2016
눉Our room smelled of urine near the bathroom so I made a bucket of soapy water & washed the floor in the bathroom on my hands & knees with a wash cloth. The floors were very dirty😟
눇House keeping kept us in clean towels & washcloths. Kept our garbage cans empty.
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