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  5. Reviews of Federal City Inn & Suites

Reviews of Federal City Inn & Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

740 Hebert Drive, New Orleans, LA 70114, United States of America

#132 of 169 hotels in New Orleans

Guests' Choice

Review Score

Based on 604 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.9

  • Location

    8.1

  • Facilities

    7.6

  • Staff

    8.5

  • Value for money

    7.8

  • Free WiFi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 8, 2024

    8.0
    Comfortable and quiet place to stay.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 14 nights

    Kitchen and bathrooms are somewhat dated but clean and functional. Area is very quiet and safe. Parking is free.

    Stayed in February 2024

  • Reviewed: December 31, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 4 nights

    The room door handle was broken. Some of the drawers were dirty. The bathtub was peeling. But most important the hot water wasn't consistent.

    Nice staff and a specious room with a stove, sink and microwave which was mostly clean.

    Stayed in December 2023

  • Reviewed: December 26, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    I did not like the building being a bit outdated. The rooms had a lil smell like the carpets were wet. I didn't like that there was no breakfast but thankfully we were visiting family so we ate there. The beds were ok. My son said it was a bit hard but ok.

    I liked that it was in a very quiet n secured location. I loved the free parking. I also loved that the staff was so accommodating. We requested the first floor and informed them of our late check-in. They were very nice and friendly. Housekeeping was also very nice. I liked that there was a kitchen area.

    Stayed in December 2023

  • Reviewed: December 25, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Noisey guests next to me...

    Front Desk Clerk was so accommodating and very nice!!!

    Stayed in December 2023

  • Reviewed: December 25, 2023

    8.0
    Very comfortable stay in a calm area near the river, former navy site
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 4 nights

    The room was not really clean but it wasn't dirty to the degree that I was disturbed. There was 24 hour reception at the entrance to the building but there wasn't a receptionist always available or visible during late night hours. Anybody can just walk into the building and immediately access the corridors with the rooms without anyone seeing you, which felt slightly unsafe. The safety could be improved by some access mechanism (lock, pin pad etc.) for the main entrance during late hours.

    This is a very comfortable place to stay in the middle of a naval support site with former and some currently active military buildings around. I believe that it was previously a navy lodge. The room was large and comfortable. Internet connection worked quite well. Very calm and relaxing area that is just a couple of minutes walk away from the Mississippi river. Very enjoyable stay.

    Stayed in December 2023

  • Reviewed: December 12, 2023

    6.0
    Okay for one night stay.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    There's no elevator and I wasn't aware so with my bad knee I had to walk up two flights of stairs with luggage. No breakfast option but I knew that before going. Could get either bigger pillows or add more to each bed. The door leading to the outside parking lot is horrible in the morning. It slammed so many times loudly that's what woke me up before my alarm. If we were not checking out that morning I would have complained.

    The room was clean. However the carpets looked clean on the surface but were not. My 5 year old decided to crawl across the floor just from one side of the bed to the other in lavender pants and her knees were black when she got up. That caught me off guard but we were getting ready to check out so I just changed her clothes and left.

    Stayed in December 2023

  • Reviewed: October 23, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    Nothing to allow a person to use the stove top or really clean up. The fridge worked but had been defrosted before I got there. It was leaking on the floor. Nothing there to clean up the mess meant I had to use my own items and do some work. Then I never had used this fridge before so didn't know exactly how to shut that defrost part off now that there was no ice on the freezer portion. Fridge was off so I did not know if the knob would pop out or not or when. Shelves in all kitchenettes within this hotel likely could use a good cleaning. Especially if empty. I know at least if they were clean and empty versus dirty and empty it says we keep all the room clean,

    I like the area this is located in. Some may not like it because it is a bit far from the FQ but I don't mind walking to the ferry and taking it across as needed. The room was clean and the bathroom looks like it had been updated a bit since last time I stayed there. It did however have a new small stress crack in the drywall above the shower. Kitchenette did not have any real kitchenware. If you plan on using it you may need to find some. I think I saw silverware in a really dirty drawer. Nothing else.

    Stayed in October 2023

  • Reviewed: October 19, 2023

    8.0
    very comfortable affordable with small kitchen great overall
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    some loud neighbors screaming on day one at 3am

    the ferry was very close and lots of stuff around. very comfortable

    Stayed in October 2023

  • Reviewed: October 14, 2023

    6.0
    Not bad, but I expected sth more.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Problems with fridges (in first room was battered and didnt work, after changing room frigde was defective), cleanliness was medium quality and the smell in the rooms was poor.

    Safe location, good parking, not bad wifi, nice and helpful personel

    Stayed in October 2023

  • Reviewed: September 28, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    check in

    Loved the location. Was told we could check in at 4:00, but didnt get checked on til almost 5. Super clean, good air condition. Wish there was some kind of breakfast.

    Stayed in September 2023

  • Reviewed: September 4, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 7 nights
    • Submitted from a mobile device

    The face bowl was clogged I guess ...the water drained pretty slow maybe just the room I was in bit I paid for a week I work a few hours away and the staff called to see if I've checked out...that I don't like...if my week wasn't up whether I'm there or not because I travels should mean something

    The fact that it's located on a military installation gives you the safe feel

    Stayed in July 2023

  • Reviewed: August 13, 2023

    7.0
    It was ok
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    There was no light in the bathroom it was broke I guess The kitchen was not clean there was food all over stove The icebox had food in it that was not cleaned out from previous people

    Location and price

    Stayed in July 2023

  • Reviewed: August 3, 2023

    7.0
    Good location requires TLC
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    It was a bit rough around the edges needs updating asap

    Good location $10-15 Uber into the city and saved masses on parking in the city! Staff super friendly and helpful

    Stayed in August 2023

  • Reviewed: July 22, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The stove was dirty, the drawer with utensils was dirty and damage, the utensils were dirty

    The location was great ,the staff was great

    Stayed in May 2023

  • Reviewed: July 17, 2023

    7.0
    We were comfortable.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Halls smelled of weed. What should have been a courtesy phone call about check out was instead banging on the door and worked yelling, asking us if we planned to check out or stay another night.

    Rooms were a decent size. Check out is 12, rather than 10 of 11 at other properties.

    Stayed in July 2023

  • Reviewed: July 14, 2023

    8.0
    Would stay again
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The bath tub in our room needs a refinishing job but it wasn't gross. It was still very clean.

    The rooms are very large with a little kitchen area. Everything was clean and comfortable. This does not have a pool but there is a community pool across the street that is free to use. Parking was free which was a major bonus. Safe & quiet area. No problems.

    Stayed in July 2023

  • Reviewed: June 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The water pressure was extremely low, and there wasn't any hot water during morning hours.

    The staff were very polite, and considerate.

    Stayed in June 2023

  • Reviewed: June 18, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Unfortunately the toilet in our room wasn't working very well.

    The room was very big and spacious. The beds were comfortable and it had a small kitchen. It was very close to ferry to take across to get to French Quarter. The staff was very friendly and helpful . I would definitely stay again!!

    Stayed in June 2023

  • Reviewed: May 27, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    location

    Stayed in April 2023

  • Reviewed: May 16, 2023

    7.0
    Very pleasurable, but not quite worth the money.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    It really needs some updating done to it. Even though it's an old Naval base, it could really use some updating to the rooms. Our kitchenette didn't have any dishes, silverware, or anything else that we would've needed if we were going to cook. The cooktop had rust all around it & under the eyes, I would've been worried about using it to begin with.

    It was a cute spot to stay, the staff was exceptionally friendly.

    Stayed in February 2023

  • Reviewed: May 11, 2023

    9.0
    good value for money
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    the location was pretty far from the city and there was nothing nearby, had to uber a lot

    huge beds, huge rooms, daily cleaning

    Stayed in May 2023

  • Reviewed: April 25, 2023

    8.0
    It was fine. We enjoyed taking the ferry across the Mississippi River to the French Quarter side.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    This is a modest place. That said, it was clean and comfortable. A few things were a little rundown: for example, the table was rickety. Also, you had to have a car - or call a cab - to go anywhere. There were no stores, restaurants, etc. in walking distance.

    Vary good value. Quiet. Friendly and helpful staff. Very comfortable bed.

    Stayed in April 2023

  • Reviewed: April 18, 2023

    8.0
    easy to check in. there was small kitchen inside the room which is pretty cool. the location was very nice, peaceful and
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    there was some noticeable smell from the previous users. no elevator.

    the Location

    Stayed in April 2023

  • Reviewed: April 17, 2023

    6.0
    Great location that needs major makeover.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    The entire place needs a major renovation. It is minimally adequate for someone who needs a safe place to sleep and tour the New Orleans area.

    The location and staff were great. It is located a 15 minutes walk or a few minutes ferry ride that takes you to the French Quarter. It is also located in a safe and quiet area. The unit also has a kitchenette.

    Stayed in April 2023

Showing 1 - 25

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