740 Hebert Drive, New Orleans, LA 70114, United States of America
#132 of 169 hotels in New Orleans
Guests' ChoiceBased on 604 hotel reviews
7.5Cleanliness
7.8
Comfort
7.9
Location
8.1
Facilities
7.6
Staff
8.5
Value for money
7.8
Free WiFi
8.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: February 8, 2024
David
United States of AmericaKitchen and bathrooms are somewhat dated but clean and functional. Area is very quiet and safe. Parking is free.
Stayed in February 2024
Reviewed: December 31, 2023
חמי
United States of AmericaThe room door handle was broken. Some of the drawers were dirty. The bathtub was peeling. But most important the hot water wasn't consistent.
Nice staff and a specious room with a stove, sink and microwave which was mostly clean.
Stayed in December 2023
Reviewed: December 26, 2023
Jessica
United States of AmericaI did not like the building being a bit outdated. The rooms had a lil smell like the carpets were wet. I didn't like that there was no breakfast but thankfully we were visiting family so we ate there. The beds were ok. My son said it was a bit hard but ok.
I liked that it was in a very quiet n secured location. I loved the free parking. I also loved that the staff was so accommodating. We requested the first floor and informed them of our late check-in. They were very nice and friendly. Housekeeping was also very nice. I liked that there was a kitchen area.
Stayed in December 2023
Reviewed: December 25, 2023
Rodney
United States of AmericaNoisey guests next to me...
Front Desk Clerk was so accommodating and very nice!!!
Stayed in December 2023
Reviewed: December 25, 2023
Atilim
United KingdomThe room was not really clean but it wasn't dirty to the degree that I was disturbed. There was 24 hour reception at the entrance to the building but there wasn't a receptionist always available or visible during late night hours. Anybody can just walk into the building and immediately access the corridors with the rooms without anyone seeing you, which felt slightly unsafe. The safety could be improved by some access mechanism (lock, pin pad etc.) for the main entrance during late hours.
This is a very comfortable place to stay in the middle of a naval support site with former and some currently active military buildings around. I believe that it was previously a navy lodge. The room was large and comfortable. Internet connection worked quite well. Very calm and relaxing area that is just a couple of minutes walk away from the Mississippi river. Very enjoyable stay.
Stayed in December 2023
Reviewed: December 12, 2023
Jessica
United States of AmericaThere's no elevator and I wasn't aware so with my bad knee I had to walk up two flights of stairs with luggage. No breakfast option but I knew that before going. Could get either bigger pillows or add more to each bed. The door leading to the outside parking lot is horrible in the morning. It slammed so many times loudly that's what woke me up before my alarm. If we were not checking out that morning I would have complained.
The room was clean. However the carpets looked clean on the surface but were not. My 5 year old decided to crawl across the floor just from one side of the bed to the other in lavender pants and her knees were black when she got up. That caught me off guard but we were getting ready to check out so I just changed her clothes and left.
Stayed in December 2023
Reviewed: October 23, 2023
Chris
United States of AmericaNothing to allow a person to use the stove top or really clean up. The fridge worked but had been defrosted before I got there. It was leaking on the floor. Nothing there to clean up the mess meant I had to use my own items and do some work. Then I never had used this fridge before so didn't know exactly how to shut that defrost part off now that there was no ice on the freezer portion. Fridge was off so I did not know if the knob would pop out or not or when. Shelves in all kitchenettes within this hotel likely could use a good cleaning. Especially if empty. I know at least if they were clean and empty versus dirty and empty it says we keep all the room clean,
I like the area this is located in. Some may not like it because it is a bit far from the FQ but I don't mind walking to the ferry and taking it across as needed. The room was clean and the bathroom looks like it had been updated a bit since last time I stayed there. It did however have a new small stress crack in the drywall above the shower. Kitchenette did not have any real kitchenware. If you plan on using it you may need to find some. I think I saw silverware in a really dirty drawer. Nothing else.
Stayed in October 2023
Reviewed: October 19, 2023
Mindy
United States of Americasome loud neighbors screaming on day one at 3am
the ferry was very close and lots of stuff around. very comfortable
Stayed in October 2023
Reviewed: October 14, 2023
Bartosz
PolandProblems with fridges (in first room was battered and didnt work, after changing room frigde was defective), cleanliness was medium quality and the smell in the rooms was poor.
Safe location, good parking, not bad wifi, nice and helpful personel
Stayed in October 2023
Reviewed: September 28, 2023
Tyra
United States of Americacheck in
Loved the location. Was told we could check in at 4:00, but didnt get checked on til almost 5. Super clean, good air condition. Wish there was some kind of breakfast.
Stayed in September 2023
Reviewed: September 4, 2023
Riley
United States of AmericaThe face bowl was clogged I guess ...the water drained pretty slow maybe just the room I was in bit I paid for a week I work a few hours away and the staff called to see if I've checked out...that I don't like...if my week wasn't up whether I'm there or not because I travels should mean something
The fact that it's located on a military installation gives you the safe feel
Stayed in July 2023
Reviewed: August 13, 2023
Whalon
United States of AmericaThere was no light in the bathroom it was broke I guess The kitchen was not clean there was food all over stove The icebox had food in it that was not cleaned out from previous people
Location and price
Stayed in July 2023
Reviewed: August 3, 2023
Andrea
United KingdomIt was a bit rough around the edges needs updating asap
Good location $10-15 Uber into the city and saved masses on parking in the city! Staff super friendly and helpful
Stayed in August 2023
Reviewed: July 22, 2023
Cecelia
United States of AmericaThe stove was dirty, the drawer with utensils was dirty and damage, the utensils were dirty
The location was great ,the staff was great
Stayed in May 2023
Reviewed: July 17, 2023
Nuvan
United States of AmericaHalls smelled of weed. What should have been a courtesy phone call about check out was instead banging on the door and worked yelling, asking us if we planned to check out or stay another night.
Rooms were a decent size. Check out is 12, rather than 10 of 11 at other properties.
Stayed in July 2023
Reviewed: July 14, 2023
M
United States of AmericaThe bath tub in our room needs a refinishing job but it wasn't gross. It was still very clean.
The rooms are very large with a little kitchen area. Everything was clean and comfortable. This does not have a pool but there is a community pool across the street that is free to use. Parking was free which was a major bonus. Safe & quiet area. No problems.
Stayed in July 2023
Reviewed: June 26, 2023
Naylor
United States of AmericaThe water pressure was extremely low, and there wasn't any hot water during morning hours.
The staff were very polite, and considerate.
Stayed in June 2023
Reviewed: June 18, 2023
Leticia
United States of AmericaUnfortunately the toilet in our room wasn't working very well.
The room was very big and spacious. The beds were comfortable and it had a small kitchen. It was very close to ferry to take across to get to French Quarter. The staff was very friendly and helpful . I would definitely stay again!!
Stayed in June 2023
Reviewed: May 27, 2023
Miata
United States of Americalocation
Stayed in April 2023
Reviewed: May 16, 2023
Nduncan216
United States of AmericaIt really needs some updating done to it. Even though it's an old Naval base, it could really use some updating to the rooms. Our kitchenette didn't have any dishes, silverware, or anything else that we would've needed if we were going to cook. The cooktop had rust all around it & under the eyes, I would've been worried about using it to begin with.
It was a cute spot to stay, the staff was exceptionally friendly.
Stayed in February 2023
Reviewed: May 11, 2023
Laura
Hungarythe location was pretty far from the city and there was nothing nearby, had to uber a lot
huge beds, huge rooms, daily cleaning
Stayed in May 2023
Reviewed: April 25, 2023
Madeline
United States of AmericaThis is a modest place. That said, it was clean and comfortable. A few things were a little rundown: for example, the table was rickety. Also, you had to have a car - or call a cab - to go anywhere. There were no stores, restaurants, etc. in walking distance.
Vary good value. Quiet. Friendly and helpful staff. Very comfortable bed.
Stayed in April 2023
Reviewed: April 18, 2023
Jan
United States of Americathere was some noticeable smell from the previous users. no elevator.
the Location
Stayed in April 2023
Reviewed: April 17, 2023
Harold
United States of AmericaThe entire place needs a major renovation. It is minimally adequate for someone who needs a safe place to sleep and tour the New Orleans area.
The location and staff were great. It is located a 15 minutes walk or a few minutes ferry ride that takes you to the French Quarter. It is also located in a safe and quiet area. The unit also has a kitchenette.
Stayed in April 2023
El Calafate, Argentina
Jacksonville, USA
Mammoth Lakes, USA
Trois-Rivières, Canada
Peio, Italy
Tokyo, Japan
Cape Canaveral, USA
Sabugueiro, Portugal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content