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6801 I-40 West, Amarillo, TX 79106, United States of America
June 13, 2016
눉The entire place, every room smelled like smoke. It was stifling! We asked for a different room. The next room smelled just as bad. We already paid and it was very late and we were too tired to drive. The bed mattresses fell through in the middle and it was very uncomfortable. The tv only had one button on the remote that worked. There were roaches and silverfish on the floor in the bathroom. We were told they had breakfast in the main loby, but we were afraid to eat the food. The main loby looked very nice. That's the only thing that was nice about the hotel. Someone needs to clean the place up, new management might help. No customer service. Just endless apologies. Hotel Hell.
June 11, 2016
눉The door didn't shut right so it seems like it was open. Kind of scary when you have a child with you.
눇The king room was much better than our other room.
June 12, 2016
눉Horribly run down and outdated. A/C didn't work, connecting door didn't lock, broken fixtures everywhere, duct tape over worn out filthy carpet. sheets and toilet appeared relatively clean, but all other areas such as behind toilet were disgusting. I was so appalled by the state of the place that I dared not ask to change rooms for fear that things would only get worse. I ate dinner nearby and was advised to change hotels so this places reputation has obviously made its way around town...dont make the same mistake I did.
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